CuriosityStream Reviews 836

I was having trouble updating my email address using the normal procedure but customer service took care of the problem. BTW I love the content on this streaming channel! Thanks!

The agent was totally understanding of my difficulty with technology, was not in a hurry and explained everything to me so that I could understand it. Curiosity Stream is a fantastic service and I have enjoyed it and learned so much from it. Thank you for Curiosity Stream.

I accidently paid for a year subscription thinking it was a bundle with another service. I contacted customer support on there live chat and was greeted with Nikka who was supper helpful, understanding, and was clear in communicating the problem. I was issued a full refund within minutes of the mistake. Top notch customer service. Thankyou Nikka!

Jessa helped me change my email address. She was wonderful and encouraging.

I needed assistance with something that wasn't working as expected on the website and Jessa M. was brilliant in assisting -- most helpful and pleasant and clear. Appreciated!

Great support staff! I needed to cancel due to lifestyle change on my part. CS continues to be a great service, but I can't take advantage of it anymore. I asked for clarification and Jessa M. was my guide. She was prompt, courteous, and professional. I braced myself for the usual nightmare of double-talk and delays, but none of that. She cut to the chase and provided fabulous support throughout the process. She's a great example of how customer service should be!

Bernadette, who was the customer service person who helped me was awesome. I had a string of several questions and she was right on target every time!

Curiosity Stream is a awesome service with loads of great content favorable for family and children.

Curiosity Stream is an incredible platform filled with high-quality documentaries that make learning truly exciting. The content is informative, beautifully produced, and covers a wide range of fascinating topics. It’s the perfect destination for anyone who loves exploring science, history, and the wonders of our world — definitely a five-star experience! 🌟🌟🌟🌟🌟

Tip top customer service, it feels like they do value your custom unlike a lot of other companies.

I didn't mean to download this app but I got in touch with them and were so helpful and understanding and sorted it out straight away very good service

I'm so happy to have had the help from Curiosity's quick and friendly service. My questions were answered, problems solved, and I've come away with enough respect for the customer service that I might actually stay with the service in the future. I believe this kind of customer service help is deserves business, and as much as I'm able, I'll bring mine here. I sincerely appreciate the help!

Great programs, fantastic customer service!

Their email response was timely. I was able to fix the problem I was encountering by myself but I appreciate their support.

Amazing app! Underrated app for very less money. Excellent customer service as well. If someone wants to see only science and documentaries , this is the best. Way better than Netflix and Amazon prime etc

set up my account years ago , not using it for while but find out they taking money from my account !! was trying to cancel service , delete button not working, any and I'm not able cancel subscription even with app on my phone. I did set up account on their web page and they sending me to google for cancelation, don't give them your debit card details because you will be sorry

I had a positive experience with KD Rivera!
100% great customer service!
Very polite and helpful

Over here in Portland OR, I’ve enjoyed C-Stream for years, until access “went bad” abt a year ago. I tho’t: let’s try once more, reached Jessa, yestdy’s angel in the flesh, funny and smart!; worked with me for an hour until system finally, reluctantly accepted “sign-on.” I’m thrilled w/ your great programming (paid for all along) again available, and oh-so-grateful for ONE of my cyber problems checked off the list. I now count Jessa as a personal friend (alas, 3000 miles apart). She more than deserves the laurel crown!

Our son with dyslexia made good use of the docs on Curiosity. But when he stopped relying solely on this source he wanted to cancel the service and couldn’t recall how he’d signed up. Bernadette was very helpful making this change for him.

amazing customer service! i asked for a refund on subscription renewal charged yesterday because i dont even remember signing up for this service, and they quickly initiated a full refund, little questions asked. very much appreciated.