Currency Online Group Reviews 

In the last year I have used this company to purchase Barbados Dollars, Thai Baht & Euros. Always great sevice and delivered on time. Competitive rates too.

Only used once so far to buy travel currency, Transaction went through fine, money was delivered via royal mail signed a few days later. Currency was in good condition and the correct amount.

As an anxious person I am always wary of reviews but I hope mine eases your mind if you choose to exchange with this company.

I needed to exchange 200k Yen (roughly £1000 before fees) and I checked the post office and other exchanges on the high street and I would only get around £859. Quick search online lead me to the Currency Online Group website. I was a bit nervous going this route and sending such a huge amount of cash in the post as it would be my first time doing it. Always a worry thinking what if it gets lost? What if it's a scam? etc etc. But I have to say I've had a great experience and the exchange deposited £964 into my bank account which was only a £1 less than what they quoted me at the time.

The process was extremely easy! Once filling out the necessary info online, print or write down some details to include in the package, pop down to the post office and ask for a free tamper proof envelope, add money and paper slip and ask to send via special delivery. I think it cost me about £13 to insure for up to £1000. And that's it! The money was transferred to my account within 5 working days and I couldn't be happier!! They were also very good at emailing me to let me know they received the funds for processing and a rough estimate of when I should receive it in my bank account.

Would highly recommend this exchange and will definitely be using them again :)

Got a good rate for my Aus dollars money in my account 3 working days after they received it . Would use again.

Great rates and attentive customer service.

Great, active customer service. I’ve used this company for buying Chinese yuan from and more recently, selling euros to. Both times, via post. They are quick in replying, helpful and fulfil their promises. Excellent.

Much better exchange rate than elsewhere, the buy back experience went smoothly and everything to arranged dates.

Nice people excellent speedy service top exchange rate

I’ve been used buyback to sell euros with a bank transfer. Excellent rates and good service. The bank transfer has been received on 2 business day

Efficient, polite, honest, competitive and charming what’s not to like. 10/10 do recommend

Be aware that if you are getting USD for using in Asia, this company may send defaced bills, which they sent to me, which i know won’t be accepted. i was told i could send them back at my cost and they would be exchanged, but that is not practical.

Used their currency buyback service which had a rate significantly better than any other service. Went without any issue at all and money was paid within the timescales given. Would recommend.

I can only comment on my 'buy back' experience, which was not only seamless in operation, but also highly competitive in exchange rate, even given the cost of the Special Delivery Service suggested by COG, from Royal Mail. Lot's of comm's as well. Highly recommended.

Ordered my currency online on the Thursday. Was a bit nervous about the postal delivery part but had the currency delivered on Saturday as per the agreed delivery timescales. Really good. Rates were ~10% better than the nearest competitor. For ~£1k of currency, the nearest competitor would have cost £86 more!!

Kaya was extremely helpful. The exchange rate are exchange rates are very good. Used them to have a gifted part of deposit on our house. Definitely recommend them.

Excellent service, payment received exactly when I was told it would arrive, excellent rates too. Would highly recommend.

I travel all the time with work and have used COG many times, they have a simple and easy to use system and competitive exchange rates, buy-back payments are well communicated and timely, would recommend 100%

Excellent
Helpful
Quick
Won't go anywhere else!!

Good customer service - responded in a few hours on a query. Can be contacted by phone and email easily. Money buyback and in the bank in a few days. Shout out to Mark for responding to my query so rapidly and resolving quickly.

Usually use a different company for my foreign currency & it's always delivered next day but used this outfit as rate was slightly better but. NEVER AGAIN! Waited almost a week for currency to arrive & it only appeared after I contacted them! I'll stick to what I know in future!