Currentwigs Reviews 29

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I wouldn’t recommend this company for anything. Terrible service and terrible extensions quality. Purchased extensions a few times with next day delivery and they didn’t come next day, but 2... See more

Company replied

Rated 5 out of 5 stars

Hd lace 613 frontal 13x4 . And raw 613 bundles 24 inches . Really happy . Had lace soooo realistic and thin . You can walk in and get your raw hair extension in London . And the best thing about it t... See more

Rated 5 out of 5 stars

Was hesitant to order and wasn't very familiar with the brand however they were one of the cheapest I found for yaki hair. They dispatched next working day as stated on website and when I messaged cus... See more

Rated 5 out of 5 stars

Great experience for the first time in my life! VERY clean. Score excellent for: service, aesthetics, attitude, friendliness. Price: Very good because they do all the fitting and styling. I’m s... See more

Company details

  1. Wig Shop
  2. Hair Extensions Supplier
  3. Hair Product Store
  4. Hair Removal Service
  5. Hair Replacement Service

Written by the company

London wig shop ,we offer premium lace wig in store or online , hair bundles and extensions ,lace frontal , 13x6 , 13x4 , lace closure 4x4 , 5x5 , 6x6 , 7x7 , hd lace wig and frontal , avaliable for next day delivery or pick up professional wig maker , custom made wigs , wig training


Contact info

3.6

Average

TrustScore 3.5 out of 5

29 reviews

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Rated 1 out of 5 stars

I wouldn’t recommend this company for…

I wouldn’t recommend this company for anything.
Terrible service and terrible extensions quality.

Purchased extensions a few times with next day delivery and they didn’t come next day, but 2 days later.

Purchased extensions in person and they literally took 50mins to give me extensions I phoned and asked for. And to top it off the extensions I have purchased are not adhering.

Such terrible service.

December 12, 2024
Unprompted review
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Reply from Currentwigs


Dear Princess Elisery,

We’re truly sorry to hear about your experience, and we appreciate your feedback. Your concerns are valid, and we take them seriously.

Regarding the delays, we strive to provide next-day delivery, but unforeseen circumstances can sometimes cause delays. We understand how this can be frustrating, and we’re working to improve our logistics to prevent this in the future.

For the in-store purchase, we apologize for the delay , if you paid online and pick up in store the item will have been ready , while this isn’t an excuse, we’re taking steps to ensure our processes are quicker and more efficient.

As for the tape-in extensions, we understand
your disappointment. Tape-in products can
sometimes have adhesive issues, especially if they are stored for longer periods or subjected to certain environmental conditions. However, we typically provide advice and replacement adhesives to help resolve these situations promptly.

We’re continuously working on improving our products and services to ensure a better experience for all our customers. We hope to have the opportunity to make this right and restore your trust in us. Please don’t hesitate to contact us directly so we can address your concerns further.

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Rated 5 out of 5 stars

Hd lace 613 frontal 13x4

Hd lace 613 frontal 13x4 . And raw 613 bundles 24 inches . Really happy . Had lace soooo realistic and thin . You can walk in and get your raw hair extension in London . And the best thing about it they have a salon in the shop that install my lace frontal for me . And they real amazing sweet like chocolate and everyone is so friendly

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a 20 inch frontal and they…

I ordered a 20 inch frontal and they called me to say it was out of stock and to arrange for the 18 instead and they would refund me the difference, it's been weeks and still no refund or help from customer service. I have payed for a 20 inch and received an 18 without the price difference refunded

November 13, 2024
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Reply from Currentwigs

Pla check your account your refund has been processed, since 2 days ago ,£10 , has been refunded to your card

Rated 5 out of 5 stars

Perfect hair

Hair came so quick and is the perfect quality. I ordered the human hair for braids in colour #30 and I’m very impressed. This is my new go to for hair

September 28, 2024
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Rated 5 out of 5 stars

Was hesitant to order and wasn't very…

Was hesitant to order and wasn't very familiar with the brand however they were one of the cheapest I found for yaki hair. They dispatched next working day as stated on website and when I messaged customer service to confirm this they were quick at replying and getting back. The hair itself feels really soft and is true to length seems a little less textured than other yaki hair I've had but not a problem. No shedding so far and very little hair came out when washing. Not styled with heat tools yet so will see how it goes over time but so far so good :)

July 13, 2024
Rated 1 out of 5 stars

Unprofessional!!

Don’t order from this company. I made an order and was told hours later the items were out of stock and I should cancel the order. I had to start an investigation to get my money back !

June 25, 2024
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Reply from Currentwigs

We have processed the refund of £84.50, which you paid via Clearpay, a buy now pay later company. This means you paid in three installments. You need to contact them directly. If you paid through your credit or debit card, the refund should be done instantly and enter your account directly

Regarding your order, we apologize for the inconvenience caused by the out-of-stock items . We understand your frustration and are working to improve our processes. If you need further assistance, please reach out to our customer service team.

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Rated 1 out of 5 stars

The hair is AWFUL

The hair is AWFUL. I bought human boho hair in colour 30 and after only 2 days the hair is tangled and matted! I wear this style often and know how to look after it but this hair was cheap and poor quality from the get go. I would recommend going somewhere else and paying a bit more for quality as this truly is poor quality hair. Im not even sure its 100% human at this rate.

In response to you I have done the daily care as im used to having this hairstyle, and still after 2 days its matted and knotted. Bottom line is hair is just of poor quality as I don't usually have to constantly upkeep the hair multiple times through out the day just to stop it from tangling. Total waste of my money. Seriously disappointed.

I don't need a lesson in how to look after the hair!! I have been wearing this still for a while and am more than educated and capable! What you are not ever going to do to is convince me that the poor quality hair is my fault because I was unable to manage it! Not happening. The hair is of poor quality and that will always be the bottom line for me.

June 18, 2024
Unprompted review
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Reply from Currentwigs

Thank you for your feedback. We're sorry to hear about your experience with the hair.

For the bulk hair for braiding, we suggest daily care by applying curly cream, moisturizer, and keeping the hair wet. After making the hair wet, comb the hair at the ends to detangle, then comb from the top to the ends.
when braiding with coloured here , reduced the amount of wax and product used in braiding this messes up the hair and cause matt and tangle ,

The hair is 100% human hair, otherwise, we wouldn't be able to dye it to color #30.

Thank you for your understanding.

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Rated 5 out of 5 stars

Great customer service

Great customer service. Kept me informed with my order and the shipping all the way. The Frontal was lush, full and great quality. Exactly what i expected ! 10 out of 10 company. No complains

September 29, 2023
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Rated 5 out of 5 stars

FABULOUS!!

Great experience for the first time in my life! VERY clean.
Score excellent for: service, aesthetics, attitude, friendliness.
Price: Very good because they do all the fitting and styling.
I’m so happy I found this salon.

July 25, 2023
Unprompted review

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