I saw a dress that looked amazing in a Facebook ad and followed the link. I usually don't order from new websites, but this dress looked great and had pockets! I love the selection, color variety, and... See more
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I had an excellent experience. I ordered two dresses, one fits and looks beautifully and I can’t wait to wear it to the wedding we are attending this fall. The other unfortunately didn’t fit me and th... See more
Company replied
Buyer Beware!! There is no way to reach out to this company. Website is gone and I placed my order weeks ago and no responds. They took my money! Scam scam!!! Smh!
Material quality not that great, sizing was off, and the returns process THRU EMAIL (why?) has been beyond frustrating and slow and didn't even get a full refund in the end. The company was like negot... See more
Company replied
Company details
Written by the company
Curvesoul is a leading online fashion brand dedicated to providing trendy and stylish clothing for plus-size women. Our mission is to empower women of all shapes and sizes to embrace their curves and feel confident in their own skin. With a wide range of fashion-forward designs, including dresses, tops, bottoms, and more, we offer the latest styles that flatter and celebrate the beauty of every body. At Curvesoul, we believe that fashion should be inclusive and accessible to all. That's why we carefully curate our collection to cater to diverse tastes and preferences. Whether you're looking for casual wear, office-appropriate outfits, or stunning evening attire, we've got you covered. Quality is at the heart of everything we do. We source the finest fabrics and work with skilled artisans to craft garments that not only look fabulous but also feel comfortable and durable. Our dedication to excellence ensures that our customers receive nothing but the best. Join our community of confident and fashionable women, and let Curvesoul be your go-to destination for all your plus-size fashion needs. Experience the joy of finding the perfect outfit that accentuates your curves and brings out your unique style. Embrace your beauty and stand out in every moment with Curvesoul.
Contact info
425 S Cherry St, Ste 300, 80246, Denver, United States
- (623)219-5258
- support@curvesoul.com
- curvesoul.com
3.9
Great
81 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The dress was made well
The dress was made well. Loved the fabric and the color. Was very figure flattering.
October 7, 2024
Unprompted review
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Reply from Curvesoul
Thank you for your support and review!
Hope you will be our regular customer! ❤️
Curvesoul Support Team
Gorgeous dress, excellent customer support
Bought the floral print wrap velvet dress in teal and bronze and it was absolutely gorgeous. Also when I had a query, the customer support team were very friendly and helpful. Would buy from here again.
October 6, 2024
Unprompted review
Reply from Curvesoul
Dear Jordan,
Thank you so much for taking the time to share your experience with us! We're delighted to hear that your order process was smooth, and you found the tracking feature helpful. We strive to provide quality products that bring joy to our customers.
If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your support!💓️
CurveSoul Support Team
My dress is perfect!
October 4, 2024
Unprompted review
Reply from Curvesoul
Dear Kathryn,
Thank you for placing your order on Curvesoul! Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer! ❤️
CurveSoul Support Team
I had a great experience with…
I had a great experience with Curvesoul. Customer Service was very responsive and selection was great. Will definitely shop with them again.
September 29, 2024
Unprompted review
Reply from Curvesoul
Dear Jamie,
Thank you for choosing Curvesoul, and we hope you enjoy your new clothes! ❤️
CurveSoul Support Team
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I ordered a dress for my daughter's…
I ordered a dress for my daughter's wedding and paid for the express shipping and the dress arrived the day after then wedding. Thank you for giving me a refund and also allowing me to keep the dress
September 22, 2024
Unprompted review
Reply from Curvesoul
Dear Angie,
Thank you for placing your order on Curvesoul! Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer! ❤️
CurveSoul Support Team
I had an excellent experience.
I had an excellent experience. I ordered two dresses, one fits and looks beautifully and I can’t wait to wear it to the wedding we are attending this fall. The other unfortunately didn’t fit me and the company was great about how to handle a refund. Also, shipping was much faster than expected which was a nice bonus!
September 22, 2024
Unprompted review
Reply from Curvesoul
Dear Bonnie,
Thank you so much for sharing your experience with us! We’re thrilled to hear that one of the dresses fits beautifully and that you’re excited to wear it to the upcoming wedding—what a special occasion!
We’re sorry to hear that the other dress didn’t fit, but we’re glad to know our team could assist you with the refund process. Your satisfaction is our top priority, and it’s great to hear that you found our service helpful.
We’re also delighted that the shipping was faster than expected! We strive to get our items to you as quickly as possible. ❤️
CurveSoul Support Team
Reply from Curvesoul
Dear Kimberly,
Thank you for choosing Curvesoul, and we hope you enjoy your new clothes! ❤️
CurveSoul Support Team
Keep up the Great Work
I have ordered several dresses from Curvesoul and LOVE them, they are so perfect, I love the quality and how they look on. Keep up the great work!!
September 10, 2024
Unprompted review
Reply from Curvesoul
Dear Rhonda,
Thank you so much for taking the time to share your experience with us! We're delighted to hear that your order process was smooth, and you found the tracking feature helpful. We strive to provide quality products that bring joy to our customers.
If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your support!💓️
CurveSoul Support Team
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I ordered a dress from Curvesoul
I ordered a dress from Curvesoul. Loved the dress when it arrived but unfortunately it didn’t fit my body shape. I reached out and they were very quick to walk me through the return process. Excellent customer service!
September 12, 2024
Unprompted review
Reply from Curvesoul
Dear Donna，
Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services!😊Hope you will be our regular customer!
Have a nice day！
CurveSoul Support Team
I was unsure about my first purchase…
I was unsure about my first purchase Curvesoul, but I am pleasently surprised by the quality. Their clothing is comfortable, friction, and affordable. Now, I am eager to see how they hold up after a few washes.
July 6, 2024
Reply from Curvesoul
Dear Angela,
Thank you so much for sharing your feedback with us!
Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer!
If you would love to have a business collaborate with us, that would be great! Kindly reach out to the email address below: curvesouloffice@gmail.com
Curvesoul Support Team
Great Service, Great Store!
I've ordered 3 dresses from Curvesoul and the quality was excellent on all 3. Customer service was great when I needed to exchange for a different size. They communicate and follow up at every step of the exchange process. I'll continue to order from this shop for sure.
May 29, 2024
Reply from Curvesoul
Dear Lydia,
Please accept our sincere appreciation for your feedback. Your support is the greatest encouragement for us to provide high-quality products and services. We promise to give back to you and our other valued customers with faster and better services. We also look forward to your valuable suggestions for our future development!
Feel free to contact us if you have any questions, concerns or want to share your thoughts.
May the joy and happiness around you today and always!
CurveSoul Support Team
Thrilled with My Purchase!
This is one of the best purchases I've made in a long time. The quality and fit are great. I'm looking forward to buying more and would recommend Curvesoul to others!
May 16, 2024
Reply from Curvesoul
Dear Lisa,
Please accept our sincere appreciation for your feedback. Your support is the greatest encouragement for us to provide high-quality products and services. We promise to give back to you and our other valued customers with faster and better services. We also look forward to your valuable suggestions for our future development!
Feel free to contact us if you have any questions, concerns or want to share your thoughts.
May the joy and happiness around you today and always!
CurveSoul Support Team
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I am very satisfied with every item I…
I am very satisfied with every item I ordered. All the dresses are so beautiful and well-made. Each item was also very carefully packaged. Every shopping experience at Curvesoul has been a delightful one!
July 4, 2024
Reply from Curvesoul
Dear ChinJill,
Thank you for sharing your experience with us! We're delighted to hear that you found our service prompt and helpful. Our team is dedicated to ensuring our customers have the best experience possible, and we're glad we could provide you with a swift solution and excellent communication.
Thank you for choosing Curvesoul, and we hope you enjoy your new clothes! ❤️
CurveSoul Support Team
Quick and Effective Service.
I got my first order on time, and the quality of the clothes is better than expected. In my second order, I needed help to cancel one item that was ready to ship, and they did it as soon as I asked for it. The customer service was very patient and responded promptly.
May 18, 2024
Reply from Curvesoul
Dear Kimberly,
Please accept our sincere appreciation for your feedback. Your support is the greatest encouragement for us to provide high-quality products and services. We promise to give back to you and our other valued customers with faster and better services. We also look forward to your valuable suggestions for our future development!
Feel free to contact us if you have any questions, concerns or want to share your thoughts.
May the joy and happiness around you today and always!
CurveSoul Support Team
Perfect Fit and quality!
The package arrived right on time, and the two items I ordered were wonderful and fit perfectly! They were true to size , which was really helpful. The colors are vibrant, and the materials are high quality. Overall, I'm extremely satisfied with my purchase!
May 16, 2024
Reply from Curvesoul
Dear Jennifer,
Thank you for sharing your experience with us! We're delighted to hear that you found our service prompt and helpful. Our team is dedicated to ensuring our customers have the best experience possible, and we're glad we could provide you with a swift solution and excellent communication.
Thank you for choosing Curvesoul, and we hope you enjoy your new clothes! ❤️
CurveSoul Support Team
Shipping was very quick
Shipping was very quick. Got my order in a week! Dresses I got were beautiful and just like the photo, ordered two for sizing.
May 9, 2024
Unprompted review
Reply from Curvesoul
Dear ya,
Thank you for placing your order on Curvesoul! Your recognition is the greatest encouragement and support for us. We will keep working hard to provide you and our other valued customers with the best products and services! Hope you will be our regular customer! ❤️
CurveSoul Support Team
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They didn’t ship what I ordered and…
They didn’t ship what I ordered and would only refund part of my order. Seems like a scam. I will not order again.
Edited to add - the response below is purely to appear legitimate. They did not ship my order for almost 3 weeks and then when I tried to resolve the issue they were not helpful or willing to do anything to make it right. Scam. Do not shop here.
May 8, 2024
Unprompted review
Reply from Curvesoul
Dear Katherine Cunningham,
Thank you for taking the time to share your feedback with us regarding your recent experience with our company. We sincerely apologize for the disappointment and inconvenience caused by your order. And sorry that we can't cancel the order once it is shipped out. Hope you can understand.
We want to assure you that we take customer feedback very seriously, and we are committed to providing a positive shopping experience for all our customers. Your feedback helps us identify areas for improvement and ensures that we can address any issues that arise.
In order to better understand the specific problems you encountered with your order, we would like to investigate the matter further. To assist us in resolving this issue, we will be contacting you via email shortly. We appreciate your cooperation and look forward to working towards a resolution.
We understand your hesitancy to take the risk of ordering again, and we respect your decision. However, we want to assure you that we continuously strive to improve our products and services based on valuable feedback like yours. We genuinely value your input and would appreciate the opportunity to make things right.
Once again, we apologize for any inconvenience caused, and we hope to regain your trust in the future. If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to assist you.
Curvesoul Support Team
Dress ordered
I ordered a dress from you. I tried it on the day it arrived and it did not fit my body the way I wanted it too. I emailed right away how to do a return and get my money back but all they seem to do is try to bargain how much they want to refund. I DO NOT need the dress. I have no use for it since it does not fit. I want the money I paid for it refunded to me the way I paid for it!!!! This is unacceptable and HORRIBLE customer service.
March 11, 2024
Unprompted review
Reply from Curvesoul
Dear Elyse Archer,
Thank you for taking the time to share your feedback with us regarding your recent experience with our company. We sincerely apologize for the disappointment and inconvenience caused by your recent order.
We want to assure you that we take customer feedback very seriously, and we are committed to providing a positive shopping experience for all our customers. Your feedback helps us identify areas for improvement and ensures that we can address any issues that arise.
In order to better understand the specific problems you encountered with your order, we would like to investigate the matter further. To assist us in resolving this issue, we will be contacting you via email shortly. We appreciate your cooperation and look forward to working towards a resolution.
We understand your hesitancy to take the risk of ordering again, and we respect your decision. However, we want to assure you that we continuously strive to improve our products and services based on valuable feedback like yours. We genuinely value your input and would appreciate the opportunity to make things right.
Once again, we apologize for any inconvenience caused, and we hope to regain your trust in the future. If you have any further concerns or questions, please do not hesitate to reach out to us.
Curvesoul Support Team
Returns process frustrating
Material quality not that great, sizing was off, and the returns process THRU EMAIL (why?) has been beyond frustrating and slow and didn't even get a full refund in the end. The company was like negotiating % how much of a refund for wanting to return the items. Whaaaa????????? Was very disappointed overall.
February 5, 2024
Unprompted review
Reply from Curvesoul
Dear CH,
Thank you for taking the time to share your feedback with us regarding your recent experience with our company. We sincerely apologize for the disappointment and inconvenience caused by your first order.
We want to assure you that we take customer feedback very seriously, and we are committed to providing a positive shopping experience for all our customers. Your feedback helps us identify areas for improvement and ensures that we can address any issues that arise.
In order to better understand the specific problems you encountered with your order, we would like to investigate the matter further. To assist us in resolving this issue, we will be contacting you via email shortly. We appreciate your cooperation and look forward to working towards a resolution.
We understand your hesitancy to take the risk of ordering again, and we respect your decision. However, we want to assure you that we continuously strive to improve our products and services based on valuable feedback like yours. We genuinely value your input and would appreciate the opportunity to make things right.
Once again, we apologize for any inconvenience caused, and we hope to regain your trust in the future. If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to assist you.
Curvesoul Support Team
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