Curvy-faja Mexico Reviews 

1,129
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I received exactly what I asked for, the jumper looks great and it's made of high quality material. The skirt was a little too long for me, but it looks good, and the rest of the clothes looks fine.

Company replied

Rated 3 out of 5 stars

Is a scam i place the order one month ago and they never respond, i text them and they say they didnt had the ítem qhen i make the order, but the took my money, than repuse to give mr my money back,... See more

Company replied

Rated 5 out of 5 stars

First I will say I was not happy with the wait time and no communication was given to me regarding such. When my purchase came I must say I was totally sold. The quality and fit was phenomenal. I boug... See more

Company replied

Rated 1 out of 5 stars

They are good for their price but they don't have much compression and they ride up on the legs. I bought the size I'm wearing and I thought they were a size smaller and it wasn't, you have to be ca... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

El cinturón curvy-faja es para aquellos que quieren el estilo pero no quieren alterar su cuerpo de forma permanente. Deja que tu cinturón de curvas te represente para proyectar confianza y fuerza. Los cinturones Curve son tu arma secreta para cualquier ocasión.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(1,129)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

NO STAR IF POSSIBLE!

NO STAR IF POSSIBLE!! Wanting me to pay return shipping of a faulty item. Absolutely disgusting customer service and company. Do not order!!

June 14, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Sorry for the inconvenience, dear. Your satisfaction is our greatest happiness. If you need more help, please write to us at this email address.
Email: info@curvy-faja.com.mx

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Rated 1 out of 5 stars

It is the worst company

It is the worst company, they lie, they do not want to return your money, they make fun of you with excuses and lies, do not order anything from them or it will be lost money !!!scam!!!!!!

May 1, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Sorry for the inconvenience, dear. Your satisfaction is our greatest happiness. If you need more help, please write to us at this email address.
Email: info@curvy-faja.com.mx

Rated 1 out of 5 stars

I make my order one month ago and they…

I make my order one month ago and they haven't send my order neither my refund back. Don't trust this site its from China

May 1, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Dear, sorry for the inconvenience caused to you, due to limited manpower, our processing time of the order has been delayed. Let's check what's going on. Could you please send your order number and email address to this email address so we can investigate and push for you? Email:info@curvy-faja.com.mx

Rated 1 out of 5 stars

If i could give this site a negative…

If i could give this site a negative star I would. DO NOT order ANYTHING from this company! They will NOT give a refund or exchange. They will request you to pay another shipping fee to send the item back out to you if anything is wrong! I've been emailing them almost 3 weeks about a refund just now realizing I WONT GET IT! DO NOT WASTE YOUR TIME OR MONEY!!!!!

May 5, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Sorry for the inconvenience, dear. Your satisfaction is our greatest happiness. If you think it would be best to exchange for a different style or return the item for a refund, please let us know. If you need further assistance, please leave us a message via this email.
Email: info@curvy-faja.com.mx

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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!!

DO NOT ORDER FROM THIS COMPANY!!!! The quality of the clothes is TRASH!!! Their website states returns and exchange. When I requested a return I was emailed a 20% off coupon. Why would I waste more money ordering junk! Klarna should stop doing business with this company. They’re being allowed to take people money. Don’t waste your money. I am going to report this company!

DO NOT BE FOOLED BY THEY RESPONSE BELOW!!! They don’t exchange or refund!! Don’t waste your money their products are garbage!!

May 20, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Sorry for the inconvenience, dear. Your satisfaction is our greatest happiness. If you think it would be best to exchange for a different style or return the item for a refund, please let us know. If you need further assistance, please leave us a message via this email.
Email: info@curvy-faja.com.mx

Rated 1 out of 5 stars

Do not buy from this company!!!!

Do not buy from this company!!!!! They sent me $167.00 worth of horrible cheap products that were not on time and not as described and will not pay for shipping fees or returns!!! Customer service is horrible, they offered to pay for the shipping fee and then took it back and said it was too expensive for them to do! I will NEVER purchase from this company again!

May 1, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Dear, I'm sorry to bring you a bad experience, let us solve it better together, can you send us your order number and email address through this email info@curvy-faja.com.mx so that we can help you better? We look forward to serving you again~

Rated 1 out of 5 stars

Really bad company

Really bad company.
I ordered a pair of trousers, it was supposed to arrive in 7-8 working days, but apparently it was out of stock, but obviously they didn’t update the website, so they could still have people buying something they would never ship, so after several emails asking about my order, and they kept telling me that was out of stock, more than a month was passed, I asked for my money back, and they confirmed, but never stopped my Klarna payment, so I had to get Klarna involved, and so I could stop the payment, but never received the first payment back.
I will never suggest this company, and never buy anything from them.

April 1, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Dear, sorry for the inconvenience caused to you, due to limited manpower, our processing time of the order has been delayed. Let's check what's going on. Could you please send your order number and email address to this email address so we can investigate and push for you?
Email:info@curvy-faja.com.mx

Rated 1 out of 5 stars

This is worst customer service I've…

This is worst customer service I've expedites in a long time. I ordered 3 items and weeks later never received any updated tracking information of any kind. I emailed customer service and explained my frustration and was simply told that what I ordered was a new product and would take a while to ship. A week after, still haven't received any information, was told that my order was canceled per my request, only to find out days later that it in fact was not and I was still being charged payment through Klarna. After which I emailed customer service again, threatening to give a poor review, it was then that I was given a full refund almost immediately. Such a SCAM site, and I will never order/recommend 👎🏾

April 7, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Dear, I'm sorry to bring you a bad experience, let us solve it better together, you can send us your order number and email address through this email info@curvy-faja.com.mx, so we can help you. You better? We look forward to serving you again~

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Rated 1 out of 5 stars

This company is a total fraud

This company is a total fraud, they claim to be fajas Colombianas but in reality is just a cheap faja from China. The worst problem with them is that if you don’t like the product or the product is not you size they completely ignore your request for an exchange or refund. If you have the patience to write 8 or 10 emails they will tell you that in order to exchange or return the product you will have to pay all the shipping expenses, and they only will refund you 20% of your total in a coupon because of some kind of expenses that they incurred to send you the product.
My order was $50 they offered me to pay to return the product and when they received they will send me a 20% off coupon to buy another product, Really
they are completely crooked, selling a trash just to get easy money. If you don’t want to loose your money stay away from this people

May 7, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Sorry for the inconvenience, dear. Your satisfaction is our greatest happiness. If you think it would be best to exchange for a different style or return the item for a refund, please let us know. If you need further assistance, please leave us a message via this email.
Email: info@curvy-faja.com.mx

Rated 2 out of 5 stars

Poor quality jeans

Poor quality jeans, badly made, asked to return the item and I was blamed for asking for wrong measurements, I didn't even speak about measures in the complaint email in fact the jeans fit perfectly in size wise, but the stitching it's wonky the waist goes up till my bras strap, the right leg stiches start facing the left leg as u walk its crazy😮‍💨 don't order here, coz they won't accept a return as its overseas, they will give u a miserable discount instead for next order no ones ordering anymore 😒

April 12, 2023
Unprompted review
Curvy-faja Mexico logo

Reply from Curvy-faja Mexico

Sorry for the inconvenience, dear. Your satisfaction is our greatest happiness. If you think it would be best to exchange for a different style or return the item for a refund, please let us know. If you need further assistance, please leave us a message via this email.
Email: info@curvy-faja.com.mx

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