Cushion Supplier Reviews 

Excellent service. Very helpful when i phoned. I initially ordered 2 cushion replacements. I have now placed a complete order, for a further 6 cushion pads. The quality is excellent. We bought Quallofill fibre replacement pads for a sofa that we bought 27 years ago!

Such a lovely company to deal with. The cushions I bought from them were perfect and price was fair and time for delivery was good but what made this an exceptional experience was the customer service. I felt at all times that I was a valued customer and not just a number on a page. It would be so nice if all companies could be like this but I guess it can only happen when people honestly care about their products and customers like Cushion Supplier clearly do. Keep up the good work!

I purchased 2 cushion replacements from this company recently. The customer service and quality of the products are excellent. Any queries receive a prompt and comprehensive response. I have no hesitation in highly recommending.

Great customer service, if your considering looking for replacement cushions look no further. If you have any questions email them or pick the phone up. That’s what I did and the results re amazing.so happy we found cushion supplier , our sofas weren’t even this good when we purchased them

Could not rate Cushion suppliers more highly, definitely recommend them if you're after some new cushion inserts!! So knowledgeable and incredibly helpful!! We've had a terrible journey with our sofas having been missold, and Lee has been the most helpful in trying to help us source the right alternatives and even his aftercare once we placed and received the order was nothing short of amazing!!

Really clear instructions for measuring our replacement cushions. Getting a quote was easy online and there was no pressure to buy. When I called to place the order it was so easy with my quote reference. Order delivery time was clear and they arrived in a couple of weeks with DPD 1 hour delivery. We’re delighted with the cushions. They fit perfectly. Thank you

The Cushion Supplier is a great company to order from and the customer service is outstanding. We needed to replace two very large seat cushions for our sofa. Having spoken to Lee we agreed that to ensure a perfect fit I would send him one of the covers. The seat cushions arrived back within the timeframe quoted and are a perfect fit and of very good quality. Thank you Lee.

Excellent service and good quality replacement cushions for two MultiYork sofas. Lee deserves his high scores. He helped us choose replacement cushions for our sofas which we've had for years but needed a makeover. It is all done over the telephone and by email and you can send him pictures of what you are looking for e.g. the type of cushion you're replacing. We were wanting like for like and that is exactly what we received. We've been sitting on them for a few weeks now and are very happy. The covers were obtained elsewhere and once they had been made we sent them off to Lee so that the cushions could be made to fit. There was a problem with the supply of foam but Lee kept us fully informed. When you telephone or email him he gets back to you promptly. When the completed cushions came they were well packed and it was easy to fit them on to the sofa bases. The finished product looks great and is comfortable. His prices are reasonable in our opinion. He is thoroughly recommended.

WOW!

Really positive experience, from first contact, where i was talked through the measuring part of the order to the receiving and fitting of my cushions.

My sofa has been given a new life.

Thank you very much.

Great cushions, delivered quickly, good quality, well made and a pleasure to deal with. Good value

Excellent personal service. Very efficient. Fair price

Absolute joy to deal with a company that provide such a good service. Communication was spot on, the service excellent and the product was fabulous. Thank you

Brilliant customer service - cushion replacements weren’t as comfortable as I’d anticipated, emailed Lee (Watkins) who tried everything to sort the problem, eventually sent replacements that were perfect. Best Customer Service I’ve encountered for years! Brilliant! I’d definitely recommend them and will use them again.

I can’t recommend this company enough. My new seat cushions are better than expected, a perfect fit, delivered quickly with excellent service. Thank you.

What a fantastic service and product! We had a sofa that wasn't as comfortable as we wanted so rather than buying a new sofa I found Cushion Supplier. I contacted them online about providing new cushions, they phoned me to talk through my order (a rare treat!) and then I sent in my cushion covers so I didn't even have to worry about measurements. They sent back my covers within a week and then a few weeks later my cushions turned up and they are brilliant. The fit is perfect and they are so comfortable, I couldn't be a happier customer!

I was quite nervous about ordering online as I had spent money on foam fillings that were too small and pretty hopeless but surprise surprise, this company actually picks up the phone and helps! The cushions arrived today and I am delighted, really plump and comfy and exactly as requested. Thank you, I will recommend your company to anyone looking for quality cushion infills that won't break the bank.

I would just like to say that we are absolutely delighted with our new interiors. They match those from our originals. The channeling and fill are identical.

We would gladly recommend you, and as a semi-retired retailer, it is a pleasure to see that the industry still retains professionals in terms of quality, communication and manufacturing.

A huge, well done and massive thanks.

A very comfortable customer.

Is there a 15 out of 10 score? If so, it goes to Lee and his team at Cushion Supplier. Dealing with the team has been smooth from the word go. The website is informative and any question that may remain will be answered comprehensively by Cushion Suppliers. Communication is outstanding and the finished product beyond expectations and incredibly good value for money. Could I recommend them any more warmly? I would if I could!

I was looking to replace the inserts to the seat cushions of an old leather sofa. I wasn't sure what size inserts I should get, what they should be made of or what level of firmness to go for. I got immediate responses to my email queries, helpful pointers for things I hadn't considered (the cushions being fabric on the underside, for example, and double checking the dimensions of all the cushions) so I could make the right choice. The inserts fit perfectly, the delivery was quick and the sofa looks like new. Very happy customer.

Very pleasant experience.
Found the company online and it was suggested to call and discuss before ordering.
Talked to Lee who was more than helpful and very knowledgeable about their products. Measurements were given and he corrected them.
Cushions arrived within a week and perfectly fit. The quality if the foam seems to be very good and hard wearing.
Thank you Lee.