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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were let down by their experience overall. Many customers reported placing orders and receiving initial confirmations, but then never receiving their items, even after waiting for a month or more. Reviewers also consistently found it impossible to contact the company, as emails bounced back or went unanswered, and provided links were often invalid. This lack of communication and product delivery led many to believe the site was unreliable, with their money spent and no goods received. Some people were dissatisfied with the website itself, noting that it appeared active online even after issues, and that crucial information like phone numbers were missing. Consequently, several customers had to involve their credit card companies or banks to dispute charges and secure refunds for undelivered products.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting that items bought and... See more

Customer communications

Clients share negative opinions on contact, with many reporting that emails to customer service bounced back... See more

Product

Customers had negative experiences with product, with many reporting that items they ordered and paid for,... See more

Website

Reviewers mention negative feedback about the website, with many describing it as untrustworthy and advising... See more

Payment

People report negative experiences with payment, with many customers stating that they were charged but did... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a Pink Floyd whiskey glass as a gift. Email received as confirmation but no updates on expected delivery. Emailed "Customer Services" for an update and the Email bounced back. Ordered in Novem... See more

Rated 1 out of 5 stars

placed an order through shopify. got the confirmation. waited about 2 weeks for any form of notice of shipment etc. nothing. clicked link supplied with order confirmation and got a "the link you fo... See more

Rated 1 out of 5 stars

Made a purchase. Never received parcel tracking, neither an email notifying me about the shipment. All my emails went completely ignored. Thank God I paid with PayPal just to be careful (my spider-sen... See more

Rated 1 out of 5 stars

Placed an order nearly a month ago, received order confirmation but no order number, no tracking information. Have tried to email them but the customer service email isn't valid. So my hard earned mo... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

44 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Absolutely shocking experience

Absolutely shocking experience. Purchased an item (Broadway Musicals Monopoly 'Collectors Edition' online from them via the 'Shop' app. I have, therefore, got proof that the item was purchased on there. It provided a contact email, as well as their own shop email address so I thought that was more than quality service. I was wrong. The email for the individual contact it turns out doesnt reply to you neither does the shop on emailing them. My issue is that I haven't received any responses from numerous emails I've sent to both emails about the item purchased. I simply want to know when I am to receive this because it's a Christmas present for my Son. It's impossible to get a reply from them. There was, interestingly, no phone number on the website. Therefore I have got in touch with my bank to request a full refund. I am disgusted by their service and lack of (or at least willing) response. I need the public to know they are seemingly a scam, in case someone else has fallen for it like I did

November 7, 2025
Unprompted review
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