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customclubs.eu Reviews 595

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the online experience easy to navigate and the ordering process smooth. Many people appreciate the professional help and support received, noting the quick responses and helpfulness of customer service. Consumers are particularly satisfied with the products, which often arrive exactly as described and to their custom specifications. However, some customers also noted issues with the delivery service. A few people experienced delays, while others reported problems with tracking information or packages being delivered to incorrect locations. Some reviewers were not happy with the chosen courier, finding it problematic or inconvenient, requiring them to pick up packages from a drop-off point.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery and good... See more

Product

Reviewers mention positive feedback about the product. Customers are very satisfied with their purchases,... See more

Service

People report positive experiences with service. Customers consistently praise the great advice,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the smooth ordering process,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I've ordered through custom clubs a few times before, never had anything to complaint about. Slight hiccup this time but the team where quick to assume responsability for the mistake and proactively o... See more

Company replied

Rated 5 out of 5 stars

Did a fitting in USA but didn’t receive the club I Europe. Couldn’t find the shaft anywhere until I found custom clubs that every configuration. Im very happy and got professional help, great servic... See more

Rated 5 out of 5 stars

The on-line experience was excellent and easy to follow and order my products. The direct phone contact with Jim was superb and helped me choose the custom clubs. The delivery process was 5 star. T... See more

Rated 5 out of 5 stars

Ordered the Titleist T150 Limited Edition because I really wanted them — and the team at CustomClubs absolutely nailed it. Fantastic support from start to finish, everything went super smoothly. I’ll... See more

Company replied


Company details

  1. Golf shop

Written by the company

CUSTOMIZE YOUR GOLF CLUB ONLINE Choose shaft- & grip model, adjust, length, loft & lie etc. Brands: Titleist, Miura, Ping, L.A.B Golf, Scotty Cameron, Evnroll, Cobra, Proto C, TaylorMade, Mizuno, Srixon, Cleveland, Callaway, PXG. LA Golf.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

595 reviews

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1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First Class

Delivery was fantastic and the site is so easy to navigate

March 24, 2026
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Reply from customclubs.eu

Thank you Robbie. Appreciate the kind words! We hope to see you with us again soon!

Rated 5 out of 5 stars

I got exactly what I wanted

I got exactly what I wanted. And when I had by misstake chosen the wrong adapter version, you made sure that I got the wright one. Thank you very much!

March 5, 2026
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Reply from customclubs.eu

Thank you for your review! I am glad that we managed to get you exactly what you wanted!

Rated 5 out of 5 stars

Great follow-up

Great follow-up when they were unable to deliver with the ordered spec. Case solved with an equally good solution.

March 3, 2026
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Reply from customclubs.eu

Thank you Bernt! We are happy that we were able to find a solution that worked for you! Hope to see you again soon!

Rated 5 out of 5 stars

Titleist plus 3 Inch Clubs!

Titleist plus 3 Inch Clubs!
I am over 2 meters tall and need at plus 3 inches longer clubs. The advice from Ulf was great and we thought for a long time about how we could buildt the new clubs. It worked perfekt and I am very satisfied with the new clubs. I can only recommend CustomClubs, specially the support and effort from Ulf. Great Job!

March 5, 2026
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Reply from customclubs.eu

Thank you Fabian! We appreciate the kind words! And most of all we are happy that we were able to find you new clubs that works for you! Not always easy being tall :)

Rated 5 out of 5 stars

Great advice

Great advice, service and customisations - exactly why I always use them. Numerous emails responded to quickly with excellent knowledge and advice. Clubs came quickly too! Always go the extra mile

March 4, 2026
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Reply from customclubs.eu

Thank you for the kind words Elliot! I hope we see you again, soon :)

Rated 5 out of 5 stars

Good customer support

Good customer support - as allways a nice experience without problems!

February 23, 2026
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Reply from customclubs.eu

Thank you Manuel! We appreciate your kind words!

Rated 5 out of 5 stars

Great customer experience

Clear communication, fast replies when I had questions, and the product was very carefully packaged and shipped. Would definitely recommend!

February 13, 2026
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Reply from customclubs.eu

Thank you Pascal!

Rated 5 out of 5 stars

All communication with guys was…

All communication with guys was excellent. Only we hade some problem with delivery time of Ventus shaft, that was not problem.
For sure I will shop there next time again.

February 5, 2026
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Reply from customclubs.eu

Thank you for your feedback Milan! Looking forward to your next visit with us!

Rated 5 out of 5 stars

Simple Efficiency

Everything was uncomplicated and efficient, no unnecessary communication. A small change that I requested was handled personally and efficiently.

February 9, 2026
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Reply from customclubs.eu

Thank you for your feedback! We hope that you are pleased with your new weapon!

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