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Customer Alliance makes it easy to capture, understand, share and act on feedback. Customer Alliance is a dynamic tech company on a mission to empower organizations to be loved by exceeding people’s expectations. We’ve built a powerful Software-as-a-Service platform that makes it easy to capture, understand, share and act on feedback. Each day, we proudly serve over 5,000 organizations spanning the hospitality, healthcare, automotive, and insurance industries. Our platform delivers a comprehensive view on satisfaction metrics at each customer touchpoint and provides the tools necessary to manage feedback and reviews in a smart and simple way. Like a GPS for the customer journey. Elevate your online visibility and manage customer feedback without putting in overtime. Own your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.
Even if you cancel your subscription, they keep billing you; tried to reach out to them many many times but no reply from them. I am afraid you need a good lawyer to stop all this...
The new updates of the platform make it easy to collect, understand, share, and act on reviews and feedback.
Reports and semantics are now innovative and possible only with their surveys, unlike other tools monitoring external portals.
Our daily operations went to the next level with drag-and-drop reports and analytics.
A great solution for feedback management and online reviews! I'm a customer since 5 years and I'm highly satisfied
Stay away from this company! They will keep charging you even though you cancel your membership.
When I first started chatting with an agent I was a leary,but after a few minutes she made me comfortable.She introduced herself and explained the nature of the call with a lot of detail, allowed allowed me to ask questions and explained everything with precision and a abundance of information.She was very polite and attentive. Overall I would recommend her ('Jessica Oliveras)to my family and all my connections on social media.
Their usability works like magic. I loved this tool from the first moment on.
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