Customercare Vip Reviews 484

I really should learn my lesson and not purchase anything via Facebook. I was (stupidly) swayed by an advert for earrings with a big discount. To be fair, unlike some other unfortunates who have purchased from them, I did actually receive a pair of earrings within eight days of ordering. However, these are clearly not the genuine article and would have cost next to nothing to manufacture. I could attempt to return them for a refund but, given all the negative comments and reviews about this company, I’m not prepared to go through all the hassle. Fortunately, the amount I paid was relatively small but it’s still a bitter pill to swallow. In conclusion, my advice is do not purchase anything from this company.

This place is not legit.

Fake site
They don’t provide you with delivery date and do not respond to messages I had to call my bank about the transaction.hopefully I get my money back

It's a scam,never received a parcel and they kept my money

One star is too much. They steal your money. Send you the wrong package that they say is correct, the package actually doesn’t exist. So you’re somehow expected to produce said non existing package and return it. Offer a 10% refund for their “loss”. So essentially outright steal from you and give zero recourse to fix it. Outright criminal fraud and should absolutely be avoided at all costs. Never purchase from them as you will essentially be just giving over your hard earned money for nothing. I’d have had more fun setting my money on fire then throwing it away to these criminals.

This company is scam, they can't track their package, say its been delivered. I have cameras, and guarantee never got delivery. Yet they keep telling me that they lost too, so can only refund 10% next day 20%, every day for a month back and forth, they are to send me 30% now, avoid at all cost total scam!!🤬

This company is a fake please do not order from them I tryed to cancel my order and the browser would not open so they kept my money this is a bad company.

This site is a scams they took my money and I received no items. I ordered a lot from gymshark they coppy paste the link.

It's a Scam about Victoria secret bras thru costumercare vip no one to contact they took my money off my card and promised merchandise and I haven't received anything!

It is fake website and I am suffer from it and I am going to order the laptop and my laptop is not I received and they say it is delivered to you destination but it is fake Idressed and tracking number show on website.pls beware on this site

Lucky to get 1*. They tend to advertise via Facebook with a front company - the last one was plyarbour.com. I placed an order and an extra 6 pounds was charged to my account. Went through the hassle of cancelling the order and the payment. Do not go near them.

Package arrived to another address with a request to additional fee for delivery from AliExpress...with label proof that package is mine...SCAMMED, will not use TRUSTPILOT again.

This vip.com is totally fake plz be ensure for your orders bcoz vip.com is giving us a lowest rate of company things and when we order & we pay company after 3 4 days the balance had been deducted but when we go to query then we see this is totally fake.
Be carefull form vip.com

This company advertised on Facebook pretending to be LLBean. When placing order you think you are on their site. They send you tracking info and product comes from China which LLBean does not deal with. They ghost you when you inquire. Never got anything. Now the hassle of canceling my card and trying to get money back.

WHEN WILL MY ORDER SHIP TO ME. THERE IS NO CHAT OR A WEB SITE TO GET ANSWERS.
flashsaleseller Order Confirmation 2023110669894422

customercare-vip


To:
Daniel Schible

Mon, Nov 6 at 10:08 AM

Dear Daniel Schible,

Your payment of USD 69.99 has been approved and the transaction will appear as flashsaleseller on your bank statement.

To view your order details, track your package, or contact the merchant,

To ensure your excellent shopping experience , the merchant requested customer care service at CustomerCare-VIP.com.

At CustomerCare-VIP.com, we provide a real-time customer service platform for both customer and merchant.

Sincerely,

CustomerCare-VIP Team

They stole my credit card information, then they never sent me what I bought, I bought it from a page that was in Florida USA and the tracking said that it came from China. They tried to buy through Google but it was a credit card, the bank was suspicious and the He blocked my card and sent me a new one plus the refund of the money. Do not buy on any page that appears on Facebook or other networks that you do not know. Sometimes we are ignorant and we buy but they are not so smart and they always find out.

This is a scam, they copy websites of legit brands like Gymshark and Bed, Bath and Beyond. They use instagram and facebook ads showing products with insane discounts (per example all products of the new collection are 5$). They steal your personal information and your creditcard information. Make sure to block your creditcard even though it’s secured by your bank, they can hack their way through it and sell it on the black market withdrawing thousands of dollars. Do not risk it, contact your bank and block it, get a new card.

They sent inferior replica of a name brand and will not provide info to return.

I placed an order for cancer clothing on August30 thinking they would arrive before october.Finally received that my package was delivered on 10/18 never got it.