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Customgiftbest Reviews 

9
•
TrustScore 4 out of 5

4.1

Clothing Store
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Company details

  1. Clothing Store

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4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(9)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

took care of the problem quickly and…

took care of the problem quickly and was great in every way . thank you.

September 10, 2026
Unprompted review
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Reply from Customgiftbest

Dear Susan Johnson Laack

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

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Rated 5 out of 5 stars

Product was as stated

Product was as stated. When I reached out to company, they were prompt to respond. Happy with the shopping experience.

September 1, 2026
Unprompted review
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Reply from Customgiftbest

Dear Rebecca Hansen

Thank you very much for your appreciation and support of our products and services!

We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.

Thank you again for your valuable review and we look forward to seeing you again!

Wish you a happy life!

Best regards
Olivia

Rated 1 out of 5 stars

Very disappointed with the delivery…

Very disappointed with the delivery service. I paid an additional fee specifically to have my order delivered today, but unfortunately, it did not arrive as promised. If a company charges customers extra for guaranteed or expedited delivery, they should honor that commitment. I paid more because I needed the order today, and I expect either an explanation or a refund of the additional delivery fee. This was a frustrating and disappointing experience.

September 4, 2026
Unprompted review
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Reply from Customgiftbest

Dear Alx Alg

We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.

We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.

To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com

We promise to prioritize this matter and sincerely hope you will give us a chance to improve.

Best regards
Olivia

Rated 5 out of 5 stars

Customer service

Customer service (Charlotte) was very helpful when checking the status of the special order cups I purchased. Will definitely order again.

August 31, 2026
Unprompted review
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Reply from Customgiftbest

Dear Pamela Benson

Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.

We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic in helping find a resolution to my problem. I highly recommend this company as they have creative gifts and excellent communication.

August 17, 2026
Unprompted review
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Reply from Customgiftbest

Dear Robin Hill

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

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Rated 5 out of 5 stars

Great Customer Service

Vendors response to my delayed shipment has made me feel that I am a valued customer. The shipment was lost during carrier logistics and not the fault of original manufacturer and she (Charlotte) has stepped up to still provide the great services to me as a customer to help resolve issue. Great Customer Servive!

August 20, 2026
Unprompted review
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Reply from Customgiftbest

Dear David Swift

Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.

We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Jamie was extremely helpful.

Jamie was extremely helpful.
I ordered a custom name gift for my niece and sister, however, I failed to change the name in the second product.
Jamie took time to research my orders and confirmed my error.
Jamie provided a quick link for me to order a replacement with a different name. I will give my sister her's when I receive it.

Thanks Jamie for great customer service and support
Steven W.

August 12, 2026
Unprompted review
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Reply from Customgiftbest

Dear Steven Wait

Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.

We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!

Best regards
Olivia

Rated 5 out of 5 stars

Thank you very much

Thank you very much

August 19, 2026
Unprompted review
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Reply from Customgiftbest

Dear Manon Mongrain

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Rated 5 out of 5 stars

My problem was taken care of by your…

My problem was taken care of by your personnel quickly advising me of my refund.

August 10, 2026
Unprompted review
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Reply from Customgiftbest

Dear SHERRY MILLER

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

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