Custom Home Care, LLC Reviews 

1
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Aged Care

Written by the company

For more than 30 years, Custom Home Care has provided a reliable and comprehensive array of senior home care services in Chicago and Chicagoland. Driven by compassion and love for seniors, our caregivers and staff provide the premier home care for seniors. We offer many levels of custom care. This includes live-in care and care provided on an hourly basis. Best of all, seniors have the freedom to match our services to their needs and lifestyle. Nursing Supervision: CHC is owned and managed by nurses. All care is provided under the supervision of nurses. Available 24/7: We are available 24 hours, 365 days a year to provide you and your loved one the care and support you need. Chicago Owned: We’re invested in our city and know seniors are an essential and wonderful part of our community. The Best Reviewed: Want a reference? That’s no problem — we’re the best-reviewed home care agency in Chicago on Google. No Commitment: Want a reference? That’s no problem — we’re the best-reviewed home care agency in Chicago on Google. A Living Wage: Caregivers receive a living wage, health/life insurance, paid sick leave and PTO and no-cost financial education resources.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

CHC is the best caregiving agency in Chicago

I was a client of Custom Home Care and have worked with this agency for several years as a professional in the senior care and senior living industry. I referred many clients to Custom Home Care (CHC), and CHC cared for many residents where I worked. I also had experience with lots of other caregiving agencies. I found that CHC is far superior with regard to quality of caregivers, communication with families, oversight, training, caregiver support, and follow through. Whenever there were problems or issues, CHC handled it immediately and ethically. I place my trust in CHC.

July 17, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look