Cutncraft Designs Reviews 522

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, noting they are well-made, sturdy, and beautifully crafted from robust materials. Many people appreciate the attention to detail and craftsmanship, finding the items to be exactly as expected and a perfect fit for their needs. The delivery service is frequently highlighted as quick, efficient, and timely, with products arriving exactly as described. However, some customers experienced issues with the delivery process, specifically mentioning problems with missing boxes or items being sent to the wrong depot, leading to delays.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as lovely,... See more

Quality

People report positive experiences with quality, often describing items as lovely, well-made, and exceeding... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect for what we needed - looks made really well & very pleased with our purchase. Planted raspberry plants in ours after lining the trugs. Also so glad we ordered ours with wheel castors to put on... See more

Rated 5 out of 5 stars

Ours was a bespoke project that we approached Cutncraft about, they could not have been more helpful, providing guidance and advice on our original idea. The final product is of an exceptional quality... See more

Rated 5 out of 5 stars

I ordered 6 custom items for my garden make over. I was very pleased with the communication which was needed for the customization. The items are beautifully crafted and very heavy as they are made w... See more

Rated 5 out of 5 stars

Great sturdy, well made planter's, they will last a good few years, photo sent previously shows all three that we have (up to now)we will be getting some more as our work in the garden progresses.


Company details

  1. Scrapbooking Store

Written by the company

We are a UK-based maker of high-quality, custom and personalised wooden products, specialising in garden solutions and home décor. Every item is made to order here in the United Kingdom using durable, premium materials and craftsmanship. Our core range features wooden garden and patio planters in a variety of sizes and styles, including classic raised beds, tall planters, corner planters, and large timber trough planters — all treated for outdoor durability and delivered fully assembled anywhere in the UK. We also create bespoke planters made to your exact measurements, giving customers flexibility to customise size, shape and finish to suit their garden, patio or outdoor space. These products are ideal for herbs, flowers, shrubs and year-round planting, blending natural wood aesthetics with practical design. In addition to planters, we offer a range of personalised wooden plaques and gifts, made with attention to detail and ideal for home décor or special occasions. All our timber products are crafted with care, reflecting traditional woodworking skills and a commitment to quality. We pride ourselves on great value, UK craftsmanship, exceptional customer service and fast delivery across the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

522 reviews

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Rated 5 out of 5 stars

Great job and good value for a custom…

Great job and good value for a custom family wooden plaque and were able to engrave a hidden message on the back as requested. I made the order during Christmas and was shipped later than expected. Plan your order ahead of busy times otherwise I am very happy

January 6, 2026
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Rated 5 out of 5 stars

Strong and well constructed planters

Strong and well constructed planters . Delivered in good time and exactly as described .not overly expensive in relation to product quality …. They will certainly last ! I had 2 large troughs and 2 large planters . Had casters for all which makes the planters easy to move . This is the third time I have used this company and will certainly use again . Nice to support a small British company

September 3, 2025
Rated 5 out of 5 stars

Good

Good product at a good price and delivered when expected.
Would definitely use again

August 29, 2025
Rated 4 out of 5 stars

The product is very good on inspection

The product is very good on inspection. I am pleased with it so far.
However the Fed ex Del is absolutely ABOMINABLE i was given delivery as thursday NO SHOW. Then Given Friday they Turn up to deliver 2Boxes It was 1Box short it took me several hours waiting in trying to trace the 3rd Box and eventualy Given News that it had gone to the wrong Depot. And they would deliver it on the Monday.!!! This meant i was stuck min the House Waiting for THREE DAYS!!! this is Disgusting..

August 28, 2025
Rated 5 out of 5 stars

Great service

Great service. Small issue with one item (we are all human!) and a new one was printed and sent out that same day. Definitely recommend, cheers!

September 4, 2025
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Rated 5 out of 5 stars

Ours was a bespoke project that we…

Ours was a bespoke project that we approached Cutncraft about, they could not have been more helpful, providing guidance and advice on our original idea. The final product is of an exceptional quality delivered in time and well within our budget. Love them. Hornet Chilli

September 3, 2025
Rated 5 out of 5 stars

Perfect for what we needed

Perfect for what we needed - looks made really well & very pleased with our purchase. Planted raspberry plants in ours after lining the trugs. Also so glad we ordered ours with wheel castors to put on after delivery. This makes it so much easier to reposition the trugs as & when we need to, than without castors. Can definitely recommend.

August 8, 2025
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Rated 5 out of 5 stars

Sturdy well made planter's

Great sturdy, well made planter's, they will last a good few years, photo sent previously shows all three that we have (up to now)we will be getting some more as our work in the garden progresses.

August 11, 2025
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Rated 5 out of 5 stars

Custom order

I ordered 6 custom items for my garden make over. I was very pleased with the communication which was needed for the customization. The items are beautifully crafted and very heavy as they are made with sturdy materials. I am eager to get flowers planted in them!

August 4, 2025
Rated 5 out of 5 stars

Excellent Company! Excellent product!

Great company! Great product!
Customer Service is excellent!
There was an issue with the delivery, not their fault - the Carriers - the company noticed it, called me straight away and we sorted it!
The planter is amazing! I'm thrilled to bits!
The quality is much better than I expected for the price! I don't know how they do it! But I'm very glad they do!
Someone wrote a review saying they are smaller than they look in the photos?? I didn't find this, they were exactly what I was expecting!
I've painted mine and it looks amazing!
My boss has asked for their details today as she is so impressed with my planter!
I'm looking around my garden to see where I can put some more!!
I would highly recommend this company and their products!!!

July 21, 2025
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