Cyber Acoustics Reviews 2

TrustScore 3.5 out of 5

3.4

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Company details

Written by the company

Founded in 1996 Cyber Acoustics is a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, and homes, including speakers, headsets, headphones, microphones, docking stations, and webcams. Our commitment to today’s lifestyle technologies reaches back more than 25 years in developing and delivering computer-related products found in homes, businesses, and schools across the world.


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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 3 out of 5 stars

After months (in fact

After months (in fact, more than a year) of waiting, I still haven't received my Webcam Flex from the Kickstarter campaign. They obliged me to pay additional shipping fees of $52.70 (which were not mentioned earlier), and still haven't sent it despite my sending many emails to them with my address. Look at the comments section from other buyers/backers on the Flex Camera Kickstarter site.

Update (06.08.2024). After this review they sent me camera via Amazon.pl - thank you for a reaction. I'm in other city, so couldn't check how it works, but changed my review to 3-stars for now.

July 31, 2024
Unprompted review
Cyber Acoustics logo

Reply from Cyber Acoustics

Hi Dawid, Sorry to read this happened. We do not have a correspondence from you in our inbox. Please reach out directly via email techsupport@cyberacoustics.com or via our support form on our website. https://www.cyberacoustics.com/support/contact

Update: There was an error with your address and we were able to ship with the address provided in correspondence.

Rated 3 out of 5 stars

Bought 2 pair of their CA2016 desktop…

Bought 2 pair of their CA2016 desktop PC speakers. They are probably one of the cheapest speakers for PC’s I have seen. They do pretty well for such a inexpensive speaker except they tend to have some serious noise issues powering through the USB port. I managed to solve much of this using a external power source through a USB adaptor that came with my smartphone. Any type of USB adaptor should work as it outputs 5 volts. Cyber Acoustics support said it was fine to use a adaptor for power. Otherwise the speakers are mostly cheap build quality with a 2 inch paper cone speaker in each. Not exactly a modern material for a speaker. These days, I am surprised that something a little better in speaker quality could not be used? They don’t sound any better then some cheap laptops I have owned. Absolutely no bass to speak of below 120Hz.. I mean none, they do vocals pretty well, but that’s about it.

April 7, 2022
Unprompted review
Cyber Acoustics logo

Reply from Cyber Acoustics

Hi John, Sorry to read you are unhappy with the speakers. If you believe the unit to be defective all of our products have a limited one-year factory warranty. For a limited one-year factory warranty, please call the Cyber Acoustics warranty department directly. Here is the number for the limited one-year factory warranty claim 360-883-0333.
Don't hesitate to reach out. We are always happy to help.
Regards,
The Cyber Acoustics Tech Support Team

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