cyberfolks.ro Reviews 

244
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and kindness of the staff, noting their dedication and helpfulness in every interaction. Many people highlight the exceptional customer service, characterized by prompt resolutions, quick response times, and effective solutions to their issues. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, making processes smooth and stress-free. Reviewers appreciate the clear communication and structured approach, which ensures issues are handled with genuine care and understanding, often going the extra mile.

What people talk about most

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Service

Users describe positive interactions with service, highlighting fast, prompt, and efficient customer support... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, attentiveness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the fast, prompt, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting that everything... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more

Company replied

Rated 5 out of 5 stars

Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more

Company replied

Rated 5 out of 5 stars

Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more

Company replied

Rated 5 out of 5 stars

Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!

Company replied


Company details

  1. Web Hosting Company

Written by the company

Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(244)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a fost greet!

January 20, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Ne bucurăm că ai avut parte de o experiență foarte bună, Zoltan! Mulțumim pentru încredere și că ne recomanzi. Oricând ai nevoie de suport rapid, suntem aici să te ajutăm!

Advertisement
Rated 5 out of 5 stars

Problems solved

They respond promptly to our requests and all issues are successfully addressed.

January 20, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your kind feedback! We’re happy to know that your requests are always resolved promptly and that all issues are successfully addressed by our team. Your trust means a lot to us and we look forward to continuing to support you whenever you need us!

Rated 5 out of 5 stars

ssl problem

the person I talked to

January 20, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for the positive feedback, Radu! We appreciate you taking the time to share it with us. Whenever you need support, we're here to help!

Rated 5 out of 5 stars

Very fast customer support

Very fast customer support. Our website was down, they answered our question in a very short time and solved our problem, also indicating the issue for the malfunction and enabling us to fix it.

January 19, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you very much for your review! We’re glad to hear that our support team was able to respond quickly and get your website back up and running in such a short time. It’s especially important to us to not only fix the issue, but also to clearly explain the cause so you can better manage things going forward.

Your feedback means a lot. If you ever need further assistance, we’re always here to help!

Rated 5 out of 5 stars

Great customer support team

I’ve had a great experience with cyber_Folks’ customer support team. They are responsive, professional, and genuinely helpful. Every time I contacted them, my questions were answered clearly and efficiently, and issues were resolved much faster than expected. It’s reassuring to work with a company that truly values its customers and provides reliable, knowledgeable support. Highly recommended!

January 15, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you very much for your review and recommendation, Cătălin! We are glad to hear that your experiences with the cyber_Folks customer support team have been consistently positive and that our colleagues were able to assist you promptly and clearly. We truly appreciate your trust and look forward to supporting you whenever you need! :)

Advertisement
Rated 5 out of 5 stars

Everything went perfect

Everything went perfect. They responded and solved my problem really fast!

January 13, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Happy to know you had a perfect experience, Naomi! :) Thanks for taking the time to share your feedback with us. We're here to help, whenever you need quick support!

Rated 5 out of 5 stars

Great service!

Great service!

January 13, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for the positive review, Ana! We appreciate you taking the time to share the feedback with us. Whenever you need support, we're here to help! :)

Rated 5 out of 5 stars

fast response

January 13, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your positive review, Codruț! We're happy to know you had a great and prompt experience with our team. Whenever you need support, we're here to help! :)

Rated 5 out of 5 stars

responsive and professional

Very responsive and professional

January 12, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for the positive feedback, Darius! We're glad to know you had a great experience with our team and services. Whenever you need quick support, we're here to help!

Advertisement
Rated 5 out of 5 stars

proper answers

January 12, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Much appreciated! Happy to know our support team and solutions met your expectations. We're always here to provide clear support, whenever you need it :)

Rated 5 out of 5 stars

support was helpful

January 9, 2026
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your positive review, Bogdan! We're glad to know our support team could provide you with a helpful solution. Whenever you need quick support, we're here for you!

Rated 5 out of 5 stars

Disponibilitate + profesionalism

December 10, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Mulțumim mult, Ovidiu! Apreciem feedbackul tău și ne bucurăm să știm că echipa noastră ți-a oferit suportul de care ai nevoie. Rămânem aici, oricând ai nevoie de ajutor :)

Rated 5 out of 5 stars

Super customer support!

December 24, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for taking the time to share your experience with us, Andrei! We're glad to know our team could assist you in finding the best solution. Whenever you need us, we're here to help!

Advertisement
Rated 5 out of 5 stars

They always help fast and effective

December 23, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for taking the time to share your experience! We’re glad we could assist you quickly and effectively. Whenever you need prompt support, we're here to help you :)

Rated 5 out of 5 stars

I was served promptly and the answers…

I was served promptly and the answers were clear and to the point.

December 22, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for taking the time to share your experience, Mihai! We are happy to know our team could assist you promptly and clearly. Whenever you need support, we're here to help!

Rated 5 out of 5 stars

great support!

December 22, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for the positive review! Whenever you need professional and prompt support, we're here to help you! :)

Advertisement
Rated 5 out of 5 stars

Highly recommended

Highly recommended, very professional support!

December 19, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for your kind review, Bogdan! We’re glad to hear you had a positive experience with our professional support team :) whenever you need us, we're here to help you!

Rated 5 out of 5 stars

it was fast and efficient

December 19, 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you for the recommendation, Andreea! We're happy to know you had a very good experience and that our team managed to help you in finding a quick solution. Whenever you need us, we're here to help, 24/7!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look