Cycle Division Reviews 451

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Bearings on rear wheel totally shot after 10 months. Summer use only. Complained but no joy. Local bike shop replaced bearings. The 6802 & 6902 not good enough for disc braked rear wheel. One was tiny... See more

Rated 5 out of 5 stars

Amazingly quick delivery. Ordered some CERO wheels on Friday afternoon and they were here on the following day. Very well packed and presented. These are my second set of CEROs (the first set are stil... See more

Rated 5 out of 5 stars

Great service and all ways really helpful with advice when phone up ....ultra fast delivery (next day), Packed well, .....New CERO AR24 back wheel bearings ....Originals have done over 27,000 miles ,... See more

Rated 5 out of 5 stars

I bought a pair of lightweight bike wheels from Cycle Division. Extremely light, 1st class quality and excellent value for money. I had several questions to ask prior to and after purchase and receiv... See more

Company details

  1. Bicycle Store

Information provided by various external sources

Cycle Division specialise in performance bikes, including road bikes, mountain bikes and e-bikes from leading brands such as Scott and Cannondale. Cycle Division are also the exclusive supplier of Cero, the premium wheel and cycling accessory brand. Focusing on quality service Cycle Division provide a personalised bike fit to pair riders to their perfect bike.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Cero AR30D rear wheel bearings worn out

Bearings on rear wheel totally shot after 10 months. Summer use only. Complained but no joy. Local bike shop replaced bearings. The 6802 & 6902 not good enough for disc braked rear wheel. One was tiny & very open to elements. Local bike shop wasn't impressed with build. Light wheels but hub needs to be bigger for better larger bearings like 6803 & 6903 as reccomended by Hambini for the added weight and stresses of a disc braked rear wheel which for the sake of 10 or 20g would be better.My 16 year old 55kg son had to revert back to his his standard Merida winter wheel which is still running as new.

August 17, 2025
Unprompted review
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Rated 5 out of 5 stars

I placed the order on Sunday afternoon…

I placed the order on Sunday afternoon and received the wheels by Tuesday lunchtime. I was out on the bike in the sunshine Tuesday night. I highly recommend the Cero AR30 disc wheels. This is my second pair of Cero wheels; I previously had a set of the Cero 50 carbon rims, which were also faultless.

July 28, 2024
Rated 5 out of 5 stars

Five-star service - order hiccup solved well and quickly

Five-star service - I've used Cycle Division before and they've been brilliant. An unfortunate ordering hiccup with the IT system on this occasion was speedily resolved by Customer Service. They kept me informed with calls and emails throughout, arranging prompt delivery of the correct items. A company that can rise above an error and leave you happy is a great company. Thank you Cycle Division.

July 13, 2024
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Rated 3 out of 5 stars

Poor email communication.

Very positive phone response, but no acknowledgement of subsequent email I sent with the requested information.
I then ordered the part and received no acknowledgement of the order, other than that from PayPal.

I also pointed out that the website functionality is seriously flawed on an android mobile phone. That was not acknowledged either.

At least this feedback request indicates that my order was indeed received...

May 31, 2024
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Rated 5 out of 5 stars

Great service and all ways really…

Great service and all ways really helpful with advice when phone up ....ultra fast delivery (next day), Packed well, .....New CERO AR24 back wheel bearings ....Originals have done over 27,000 miles , wheel still spins well but just starting to feel not quite as good as they was so time to replace them. Fantastic wheels have several sets

April 22, 2024
Rated 5 out of 5 stars

Amazingly quick delivery

Amazingly quick delivery. Ordered some CERO wheels on Friday afternoon and they were here on the following day. Very well packed and presented. These are my second set of CEROs (the first set are still going strong). Will continue to use CycleDivision for cost effective, lightweight wheels.

March 8, 2024
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