The site is horrible. Requires you to put in a zip code and confirm your human just to use it. Which wouldn't be too bad but it constantly, repeatably requires to do these tasks while trying to use th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sold my motorcycle in 4 days so I’d give CT 10 stars for that! The reason I took off one star is I was contacted by two separate scammers who each wanted me to buy vehicle reports from companies they... See more
Company replied
To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a... See more
Company replied
Cycle Trade website actually worked fine for me. It was just that I was very disappointed with the results for what it cost. I posted two times at two-week intervals (one month) and did not get one le... See more
Company replied
Company details
Written by the company
Find new and used motorcycles for sale by owner or dealer. Buy or sell Harley-Davidson, Kawasaki, Suzuki, Yamaha or Honda motorcycles.
Contact info
34475, Ocala, United States
- cycletrader.com
2.7
Poor
2K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cycle Trader
Thank you for sharing your feedback. We're sorry to hear you didn't receive as many responses as expected. We understand how important it is to connect with potential buyers, and we're constantly working to improve our platform. For additional assistance on making your listing stand out, please do not hesitate to reach out to our team at ads@traderonline.com so that we can help improve your responses!
Ease of use
Ease of use. Helpful staff when I needed to make a change in my sale item description.
August 2, 2024
Reply from Cycle Trader
Thank you for your feedback! We're glad to hear that you found our platform easy to use and that our staff could assist you with your listing. If you need any further help, we're always here to support you. Thank you for choosing Cycle Trader!
Thanks for your concern Cycle Trader, these scammers are ruining your good reputation …
To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a new ad, I had apparently forgot my password for the login and when I requested a new password to make I was sent a very long link to click on that made no mention of cycletrader, nowadays I’m too scared to click any link. Of coarse I’m the old guy that’s not enjoying all the new technology!! I will find other safer and easier ways to sell a motorcycle even though that’s not easy either. I may try the old put in yard with sign method😊
August 12, 2024
Unprompted review
Reply from Cycle Trader
Thank you for sharing your experience. We're sorry to hear about the issues you've faced with scammers and email communications. We understand the importance of security and usability, and we're working to improve our platform to address these concerns. If you're having trouble with your password or have any fraudulent concerns or issues, please contact our support team directly for assistance at fraud@traderinteractive.com so that we may resolve this issue. We appreciate your feedback and hope you find a method that works best for you. If you decide to give us another try, we’ll do our best to make the process smoother for you.
2 stars is generous
2 stars is generous, many email contacts are spam and not actual interest.
August 1, 2024
Reply from Cycle Trader
Thank you for your feedback. We’re sorry to hear that you’ve encountered spam contacts. This is not the experience we want for our users. We're continuously working to improve our platform and reduce spam, so your input is valuable to us. Please reach out to our fraud team at fraud@traderinteractive.com so that we may assist and resolve this issue. We appreciate your patience and hope to provide a better experience moving forward.
Mostly dealers and vin website scams
June 20, 2024
Reply from Cycle Trader
Thank you for your feedback. We’re sorry to hear about your experience. We strive to maintain a trustworthy marketplace, and your concerns about dealer listings and potential scams are important to us. We’re continuously working on improving our platform to ensure a better experience for our users. for further assistance, please reach out to our support team at fraud@traderinteractive.com so we can investigate further. Thank you for helping us improve.
Is it Cycle Trader or is it me???
So far I don't know if it is cycle trader or my ad but I've spent a lot of money and I've gotten 12 messages several have been extremely rude.....my 2011 Harley is like brand new only 703 miles and I haven't gotten any calls....I've lowered the price twice I'm not lowering it again it would in effect be giving it away I paid $16,000 new $7000 is pretty much letting it go pretty cheap....lots of rude people and no one is serious
July 29, 2024
Reply from Cycle Trader
Thank you for sharing your experience with us. We’re sorry to hear that you've encountered rude messages and haven’t received the serious inquiries your Harley deserves. We know how frustrating that can be, especially when you’re offering a well-maintained bike at a fair price. If you’d like, we can provide some tips to help you refine your listing and attract more genuine buyers. We appreciate your patience and are here to support you in finding the right buyer. Please do not hesitate to reach out to our team at ads@traderonline.com.
No saves & no offers not happy
July 24, 2024
Reply from Cycle Trader
Thank you for sharing your experience with us. We're sorry to hear that you didn't receive any saves or offers on your listing. We understand how frustrating that can be. If you’d like, our support team can provide some tips on how to optimize your listing to attract more interest. Please feel free to reach out us at ads@traderonline.com,
and we’ll do our best to help improve your experience.
kIND OF EXPENSIVE AND NOT ONE CALL !
July 17, 2024
Reply from Cycle Trader
Thank you for your feedback. We’re sorry to hear that you didn’t receive any calls. We understand how important it is to get results from your listing. If you’d like, we can offer some tips on improving your listing to attract more interest. We appreciate your business and are here to help make your selling experience better. Please do not hesitate to reach out to our team at ads@traderonline.com for further assistance.
Reply from Cycle Trader
Thank you for your feedback! We're glad to hear you're satisfied with our pricing. We strive to offer great value and appreciate your support. If you have any other suggestions or comments please do not hesitate to reach out, we’d love to hear them!
Why 3 out of 5 ? Read on.
Bad: Many of the cycles from dealerships have sold, yet they still remain on the site. They just use this as advertising. Dealerships should be fined if they do this because it's a waste of time for actual customers searching bikes for sale. While it's not 100% cycletraders fault, they should keep better track of this or have a way of it getting reported to them.
Good: variety and location of bikes on the site is amazing. Thank you for a great site overall.
July 17, 2024
Reply from Cycle Trader
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're glad to hear you appreciate the variety and location of bikes on our site. Regarding your concern about sold listings remaining on the site, we understand how frustrating that can be. We’re actively working on ways to improve the accuracy of our listings and appreciate your suggestion on reporting sold bikes. Your input is valuable as we strive to enhance our platform for all users. Thanks again for your support!
I can't be able to contact a seller…
I can't be able to contact a seller through email. I don't why me mail is not going to the seller. It's a worst site for buying a bike
July 24, 2024
Unprompted review
Reply from Cycle Trader
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to ensure seamless communication between buyers and sellers, so it’s concerning to hear you had trouble with email contact. Please reach out to our support team at ads@traderonline.com so we can assist you directly and resolve any issues you’re facing. Thank you for your feedback; we’re committed to improving your experience on our site.
Reply from Cycle Trader
Thank you for your feedback. We’re sorry to hear about the scam inquiries you’ve experienced. We take this issue seriously and continuously work to enhance our security measures to protect our users. Please report any suspicious activity to fraud@traderinteractive.com so we can take appropriate action. We appreciate your understanding and are here to assist you with any concerns.
I'm getting zero response to my add.
July 16, 2024
Reply from Cycle Trader
Thank you for sharing your experience. We're sorry to hear that you haven't received any responses to your ad. To increase visibility, we recommend reviewing your listing details, including the price and photos, and ensuring it's as appealing as possible to potential buyers. If you need assistance or tips on optimizing your listing, our support team is here to help. Please reach out to our team at ads@traderonline.com and we'll do our best to improve your results.
within 1 hr of Facebook marketplace listing I had a buyer knocking on my front door - SOLD - came to collect next day
got plenty of responses but huge reluctance from any prospective buyer to actually commit to even take a test ride - also so many possible buyers from out of state - plenty of SCAMMERS too - advert price @ $4,995 most likely buyer asked what is BEST Price - lowered to $4,500 then buyer offers $4,200 without even personally viewing bike or taking a TEST ride
July 23, 2024
Reply from Cycle Trader
Thank you for sharing your experience with us. We're glad to hear that your listing received many responses, but we understand the challenges that come with finding serious buyers, and we recognize how disheartening it can be to encounter scammers. We're committed to improving our platform to help you connect with more serious and qualified buyers. If you have any further suggestions or need further assistance please do not hesitate to reach out to our team at fraud@traderinteractive.com
Charging too much for a two week ad.
July 14, 2024
Reply from Cycle Trader
Thank you for your feedback. We understand that pricing is an important consideration, and we strive to offer competitive rates for our advertising services. Our goal is to provide a platform that connects you with serious buyers quickly, making your investment worthwhile. If you have any questions or concerns about the value of your listing, please don't hesitate to reach out to our support team at ads@traderonline.com.
Paid the fee 2 times.Did not get…
Paid the fee 2 times.Did not get sold.out the money buy no sale.
June 7, 2024
Reply from Cycle Trader
Thank you for your feedback. We're sorry to hear that your experience with Cycle Trader didn't lead to a sale. We'd love to learn more about your experience and see how we can assist you further. Please reach out to our support team, at ads@traderonline.com and we'll do our best to help. Thank you for choosing Cycle Trader.
Email system not working properly
The email system is not working i reached to the seller through cycle trader mail system but after 7 days i received the message my message was send i reached the seller 7 days ago i thought seller not replying me but when i received the message your message was sent after 7 days and after 2 minutes seller reply me its good but now i already buy the bike so this add is useless for me i think your email system is not working properly resolved your mail system issue. Thanks
July 20, 2024
Unprompted review
Reply from Cycle Trader
Thank you for sharing your experience with us. We sincerely apologize for the delay in delivering your message to the seller. We understand how frustrating this must have been, especially since you were actively looking to purchase a bike. Please know that we're actively investigating this issue to prevent it from happening again. Your feedback is invaluable in helping us improve our system. If there's anything else we can do to assist you, please don't hesitate to reach out to ads@traderonline.com. Thank you for your understanding.
Sold my motorcycle, but great risk for sellers.
Sold my motorcycle. However, constant scam attempts and robot text offers caused great frustration and risk for me and other sellers!
June 7, 2024
Reply from Cycle Trader
Thank you for your feedback, and congratulations on selling your motorcycle! We apologize for the frustration caused by scam attempts and unwanted messages. We take these concerns seriously and are continuously working to improve our platform’s security features to protect our sellers. If you continue to have issues with scam attempts, please do not hesitate to reach out to our team at fraud@traderinteractive.com so that we may assist you with resolving this issue.
Sorry but I'm very very disappointed with this…
Sorry but I'm disappointed with this cycle trader i used their emailing system before its perfect but now its not sending my add i like 2 bikes i think one is newly listed and second is 8 days ago and 8 days ago add sent but newly listed add not send i am not understand what is the issue is this , cycle trader email system is not working please resolve this issue, if email system is not working how i can reach the seller how can i talk with them if the email system is not working well cycle trader is useless platform. Resolve this issue if you can OR delete this platform i spend 4 days all i waisted my time when i send 8 days ago add it's sent and when i send newly listed its not send what is that i think is this mail system not working properly. Thanks
July 20, 2024
Unprompted review
Reply from Cycle Trader
Thank you for bringing this issue to our attention. We're sorry to hear about the trouble you're experiencing with our email system. This is certainly not the experience we want for our users. We appreciate your patience and understanding while we work to provide the best experience for our users. If you continue to encounter issues, please reach out to our support team directly at ads@traderonline.com so we can assist you further. Thank you for your feedback and for being a part of the Cycle Trader community.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.