Cycling 2000 Reviews 35

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always helpful whether you're buying a new bike, shoes or just a chain and a set of brake pads. Advice has always been sound and hence our satisfaction with our purchases

Rated 5 out of 5 stars

Great local bike shop. Took my 5 year old road bike, with worn out transmission for repair here. All staff were polite, helpful. Informative and reliable. When I collected the bike, the repairs w... See more

Company replied

Rated 5 out of 5 stars

Dave and the team go above and beyond, and it’s why I’ve purchased 6 bikes off them over the last few years. Cannot recommend them highly enough, never try to sell you something just offer advice and... See more

Company replied

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store

Written by the company

Family owned bike shop in Burton On Trent selling a wide range of bikes from all categories and for all ages, in store and online. Parts, accessories and servicing also available. Bike and saddle fitting service offered in store.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Excellent service.

Great local bike shop.
Took my 5 year old road bike, with worn out transmission for repair here.
All staff were polite, helpful. Informative and reliable.
When I collected the bike, the repairs were professional and the bike felt as good as new.
Well done all at C2K, will definitely use again.

July 6, 2025
Unprompted review
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Reply from Cycling 2000

Hi Marc, many thanks for your kind review, much appreciated.

Rated 5 out of 5 stars

Thank you Cycling 2000

Thank you Dave, Paul and Sue, you are the tops. In the middle of a coast to coast ride, technical problems started for myself and a colleague. We got to you at 4.30pm Saturday, you got us back on the road again within an hour. Thank you so much, truly appreciative. For any cyclists near Burton upon Trent, I would thoroughly recommend them - they are the Tops!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

What a find

What a find. These guys are absolute gems. Bourton on Trent riders. You are so lucky to have them. Please look after them and give them your business. Special mention to Dave, Paul & Sue who dug me out of a huge hole at 5.20 pm on a Saturday.
Half way through a coast to coast from Bangor to Cromer & my chain is jumping so badly I'd seriously thought I would have to bail. Rang these guys thinking issue with chainset or chain or cassette. Said bring it round. Quickly identified the problem as my free hub pawls. Kept the shop open & quickly sorted me out. Back on the road.
Absolute diamonds.
Old school real enthusiasts.
Unfortunately I live in Bucks but anytime they want to open a place in my area. Let me know.

June 21, 2025
Unprompted review
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Reply from Cycling 2000

Morning Howard, many thanks for your kind review. It was great to meet you both and really pleased we were able to help get you riding again. Enjoy the rest of your current adventure. Best wishes

Rated 5 out of 5 stars

I’ll be back 😉

⭐️⭐️⭐️⭐️⭐️
A Hidden Gem for Cyclists in Burton!

What an incredible find! This place is hands-down the best cycling store in the area. Whether you’re a casual rider, commuter, or serious road warrior, they’ve got everything you need—from hydration packs and performance gear to quirky accessories like cycling-themed cufflinks (which I couldn’t resist).

The CamelBak range is top-tier, and the staff were genuinely knowledgeable, especially when talking me through the Shokz bone conduction headphones (which are a game-changer for safe riding with music). I also spotted some really sharp Garmin tech and Muc-Off essentials—clearly a shop that understands cyclists inside and out.

Prices are fair, the vibe is friendly, and there’s a brilliant mix of practical kit and fun cycling culture. Oh—and I nearly forgot… they even offer a bicycle made for two for hire! Definitely a missed trick not telling me that earlier 😂.

Thanks again for the awesome service—I’ll be back soon!

—Chris

June 15, 2025
Unprompted review
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Rated 5 out of 5 stars

New Purchase

Just received great service on buying new bike, swapped a couple of emails before driving over to shop, emails got answered promptly, all staff very friendly with good knowledge, worth the hour and half drive.

Sean.

June 6, 2025
Unprompted review
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Reply from Cycling 2000

Hi Sean, many thanks for the kind review, great to hear. Let us know if there anything we can help with in the future and enjoy your new bike.

Rated 5 out of 5 stars

Fantastic service! Went over and above

Fantastic service!! First time I’ve used the company. Paul saved the day and accommodated to ensure i could pick up my shoes ready for a bike tour. I wouldn’t hesitate to use again. Friendly guy and amazing customer service. Thanks again.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Dave & the hardworking staff…

Thank you Dave & the hardworking staff at Cycling 2000 for getting my bike ready for Ireland. A service showed wear & tear on the carbon fork. They pursued this with vigour & got my carbon fork repaired plus a full service, keeping me informed of my bikes progress all the way along. Huge thanks to you all for sorting it.

June 23, 2024
Unprompted review
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Reply from Cycling 2000

Thank you Gilly for your kind review. Glad we were able to help, enjoy the Ireland adventure.

Rated 5 out of 5 stars

💯 Service and attention.

Went to see Paul and Dave again for some advice regarding my Garmin GPS and some additional safety features for on the road in Bulgaria. Bought a Garmin Varia with building rear viewing camera and radar which interacts with my Garmin Edge. 💯 quality service yet again. This shop never fails to deliver

December 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Took my bike in to the…

Took my bike in to the Burton-upon-Trent branch for a battery replacement under warranty. Communication and service is absolutely top notch. Really nice people and special thanks to Cav. Would definitely recommend.

September 29, 2023
Unprompted review
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Reply from Cycling 2000

Hi Ian, many thanks for the kind review. Really glad we were able to help.

Rated 5 out of 5 stars

The company went above and beyond what…

The company went above and beyond what we required. The ongormation and support given by Dave and his team was fantastic. Thank you.

December 19, 2022
Unprompted review
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Reply from Cycling 2000

Many thanks for the review Terry, feedback is always welcome and your review is very much appreciated.

Rated 5 out of 5 stars

Very helpful

Cav was very helpful sorting out a kickstand for my son's bike. Thank you!
The store looks very well equipped.

January 7, 2023
Unprompted review
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Reply from Cycling 2000

Many thanks for the review James, feedback is always welcome and your review is very much appreciated.

Rated 5 out of 5 stars

Patient & professional service…

Great advice whilst I was choosing a new bike. Very helpful and patient members of staff. 1 helped me on my first visit and then a different one on the second visit. I'm really enjoying riding the bike. They fitted a rack and mudguards for me. Parking was good, right outside the shop.

November 26, 2022
Unprompted review
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Reply from Cycling 2000

Many thanks for the review, it is very much appreciated. I will pass it on to the team.

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Rated 5 out of 5 stars

5 star customer experience, as always!

Dave and the team go above and beyond, and it’s why I’ve purchased 6 bikes off them over the last few years. Cannot recommend them highly enough, never try to sell you something just offer advice and guidance and alternatives at the same or similar price point. Cav was also very attentive and engaged my son to understand his requirements rather than what dad thought he might’ve needed!

December 23, 2022
Unprompted review
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Reply from Cycling 2000

Many thanks for the review Craig, feedback is always welcome and your review and continued support is very much appreciated.

Rated 5 out of 5 stars

Excellent

Great, polite staff. New bike set up to an excellent standard. Had a few minor issues and the company went above and beyond to resolve them. Thank you.

December 1, 2022
Unprompted review
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Reply from Cycling 2000

Hi Jon, many thanks for the review and kind words, much appreciated. Hope you are enjoying the new bike. Best wishes.

Rated 5 out of 5 stars

A joy to visit

I visited with little knowledge about upgrading my commuting bicycle. I was greeted by lovely staff who helped me without patronising me. I felt very welcome and explained what I was looking for. I chose a bike and it was built up for me to take away. I asked questions and had everything explained so well. I never felt rushed and felt genuinely like my custom was appreciated, something I haven't experienced very often. I really recommend this store and have told everyone I know to visit.

July 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. Really quick delivery. There was a slight issue with the model I had ordered, they called me straight away told me my options and we got it sorted with no delay or issues.

October 20, 2021
Unprompted review

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