Human company contact from the start. The office did much of the airline stuff for us. The booking, flights, transfers and hotel was absolutely top class. The hotel was immaculately kept, daily roo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We booked again with Cyprus Paradise this year because the agent ( I’m sure the whole team are very competent too) , Kathleen Esenil has been extremely helpful as usual , attentive , listens to what... See more
Company replied
The contact (Kathleen) at Cyprus Paradise got us through a minefield of problems with an airline's booking system. The telephone is answered by a human (!) and I was delighted and relieved by the know... See more
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Securing our holiday to North Cyprus with Cyprus Paradise has made my partner & i very happy. We'd got the place we wanted at the right price. Dealing with Diane was the best thing we've done in year... See more
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Company details
About Cyprus Paradise
Written by the company
Discover the Mediterranean’s best kept secret with award-winning Cyprus Paradise - expertly packaging incredible holidays for 33 years giving you peace of mind!
With its 200 miles of unspoiled, enchanted coastline, over 300 days of sunshine & 9,000 years of history, Cyprus is a dream destination for relaxing on golden sands & winding down to a blissful island pace...
Cyprus Paradise offering a wide range of hotels in North & South Cyprus, all inclusive holidays & flights to Ercan & Larnaca with great prices & deals!
Contact info
1st Floor Office, 34 Great Queen Street , WC2B 5AA, London, United Kingdom
- 0208 150 6088
- customerservices@cyprusparadise.com
- cyprusparadise.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cyprus Paradise
Hi Sue, thank you for your feedback! We’re delighted that you found the booking process easy . We look forward to assisting you again !
Great service& good price.
April 21, 2026
Reply from Cyprus Paradise
Hi Tim , thank you for your kind feedback! We’re so pleased to hear you found the booking process easy along with a good service and a great value holiday has been booked with Cyprus Paradise. We look forward to helping you plan your next trip!
Belinda has been so helpful and very…
Belinda has been so helpful and very supportive while booking my holiday. Also Reggie transfer driver has been great in the past when using Cyprus paradise.
April 28, 2026
Reply from Cyprus Paradise
Dear Askin, thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you had such a positive experience with Cyprus Paradise. Your kind words about Ms Belgin Ahmet truly mean a lot to us. She is a valued member of our team, and we are very pleased to know that her support, communication, and dedication made such a difference to your booking experience. — recognition like yours is incredibly appreciated. We look forward to assisting you again in the future and making your next experience just as enjoyable.
Excellent
Excellent experience. Professional, friendly and very helpful service throughout. Everything was well organised and I was very satisfied with the support provided. I would happily recommend Cyprus Premier Holiday.
April 27, 2026
Reply from Cyprus Paradise
Dear Mr Uzunlar -Thank you for your kind words! We’re really pleased to hear that you found our service efficient, professional, and helpful. Your feedback means a lot to us and motivates us to keep delivering the best possible experience. We look forward to assisting you again in the future and making your next experience just as enjoyable.
Reply from Cyprus Paradise
Hi Ersoy, thank you for your 5-star review. We’re so pleased to hear you found the customer service you received was excellent . We really appreciate your kind feedback. ⭐😊
Very helpful and knowledgeable staff
April 23, 2026
Reply from Cyprus Paradise
Hi Douglas, Thank you for your lovely feedback! We’re delighted to hear you found our team super friendly and helpful at Cyprus Paradise. We hope to assist you again very soon!
Lovely staff
Lovely, friendly helpful staff make booking easy and a pleasant experience.
April 13, 2026
Reply from Cyprus Paradise
Hi Iain , Thank you so much for your wonderful review. We are delighted to hear that you received excellent service and found our team courteous and helpful throughout your booking experience. Your kind recommendation truly means a great deal to us. We very much look forward to assisting you again with your next trip to Northern Cyprus!
I am very happy with the service.very…super
I am very happy with the service.very polite and friendly.
April 13, 2026
Reply from Cyprus Paradise
Hi Gulden , Thank you for your lovely feedback! We’re delighted to hear you found our team super friendly and helpful at Cyprus Paradise. We hope to assist you again very soon!
The lady was very polite and helpful on…
The lady was very polite and helpful on the phone. Gave me the information I needed, nothing was too much trouble.
April 19, 2026
Reply from Cyprus Paradise
Hi Dorinda .Thank you for your lovely feedback! We’re delighted to hear that you had such a positive experience and that our team member was polite and helpful. Providing clear information and going the extra mile for our customers is something we really value, so it’s great to know this came across. We truly appreciate you taking the time to share your experience!
We have booked with Cyprus Paradise for…
We have booked with Cyprus Paradise for many years. We have always found them knowledgeable and really helpful. This year was no exception, I rang last week to pay my hotel balance. Due to the current situation in the middle east, I have several questions and concerns. Diana answered all my questions with honest, reassuring and precise information. Thank you Cyprus Paradise
April 10, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Ellie, thank you for your kind words! We’re delighted that Diane was able to assist you efficiently and provide all the information you needed. It’s wonderful to hear that her knowledge and support re the current situation were answered and reassured to you . We look forward to helping you enjoy your holiday!
Great service
Great service, helpful, explained choices of rooms. Really great experience
April 6, 2026
Reply from Cyprus Paradise
Hi Suzanne , thank you so much for your lovely feedback. We’re really pleased to hear you received great service from the team ,and everything explained in full to you throughout the process, and that you felt our holidays offer great value too. We truly appreciate your kind words and hope to help you plan another fantastic trip again soon ☀️✈️
Reply from Cyprus Paradise
Hi Kim. Thank you for your lovely feedback! We’re delighted to hear you found our team super friendly and helpful at Cyprus Paradise. We hope to assist you again very soon!
Diane who I spoke to on the phone was…
Diane who I spoke to on the phone was brilliant. She did everything for my husband and I. The transfer was very good no hanging around at the airport. That was our first experience with Cyprus Paradise in 2025.
September 3, 2025
Reply from Cyprus Paradise
Hi Christine, thank you for your kind words! We’re delighted that Diane was able to assist you efficiently and provide all the information you needed. It’s wonderful to hear that her knowledge and support made your booking experience smooth and stress-free. We look forward to assisting you again in the future and making your next experience just as enjoyable.
Reply from Cyprus Paradise
Dear Ahmet -Thank you for your kind words! We’re really pleased to hear that you found our service efficient, professional, and helpful. Your feedback means a lot to us and motivates us to keep delivering the best possible experience. We look forward to assisting you again in the future and making your next experience just as enjoyable.
I am so happy with Cyprus paradise and…
I am so happy with Cyprus paradise and will definitely book with them again only because of the kind lady that helped me her name was Ms Belgin Ahmet she was extremely helpful and understanding I would recommend her any day and rate her five stars 🌟 🌟 🌟 🌟 ⭐
She communicated with me so many times giving me correct information I hope her manager reads this review she deserves a big appreciation Thankyou so much Ms Belgin Ahmet….
April 8, 2026
Unprompted review
Reply from Cyprus Paradise
Dear Umahan, thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you had such a positive experience with Cyprus Paradise. Your kind words about Ms Belgin Ahmet truly mean a lot to us. She is a valued member of our team, and we are very pleased to know that her support, communication, and dedication made such a difference to your booking experience. Please be assured that your feedback will be shared with her and the management team — recognition like yours is incredibly appreciated. We look forward to assisting you again in the future and making your next experience just as enjoyable.
Kathleen was super helpful,friendly
Kathleen was super helpful,friendly, professional and made booking our large group holiday very easy.putting my mind at ease with any questions I had. Thank you again!
March 24, 2026
Reply from Cyprus Paradise
Hi Elisz, thank you so much for your wonderful review! We’re delighted to hear that Kathleen was able to make your group booking experience smooth and stress-free. It’s great to know she provided friendly, professional support and helped put your mind at ease throughout. We truly appreciate your kind words and hope you all have an amazing holiday!
Always Available Being available to speak to
Being available to speak to, able to deal with any query. Always keeping us updated with information.
Good customer service.
March 23, 2026
Reply from Cyprus Paradise
Hi Jennifer, thank you so much for your kind review. We’re really pleased to hear that you felt well supported and kept informed throughout. Being available and responsive to our customers is something we take great pride in, so it’s lovely to know this made a difference to your experience. We truly appreciate your feedback and look forward to assisting you again in the future.
We have always used Cyprus Paradise for…
We have always used Cyprus Paradise for out trips, the online booking is easy, the staff at the office are very helpful & go out of their way to may sure the flights are right for you and the accomodation is is right, offering full board or half board/ bed & breakfast. We would like to thank Belgin Ahmet who is extremely helpful.
February 11, 2026
Unprompted review
Reply from Cyprus Paradise
Hi Veronica, thank you so much for your wonderful review! We’re thrilled to hear that Cyprus Paradise continues to make your trips easy and enjoyable. Belgin will be delighted by your kind words, and we truly appreciate you highlighting her exceptional help. We look forward to assisting you with many more holidays!
This is our third booking through…
This is our third booking through Cyprus paradise always friendly efficient service well done
March 14, 2026
Reply from Cyprus Paradise
Hi John, thank you so much for your continued trust in Cyprus Paradise! We’re delighted to hear you consistently enjoy our friendly and efficient service. Well done indeed, and we look forward to welcoming you again soon!
I made a error and they spotted and…
I made a error and they spotted and contacted me straight away very helpful
February 6, 2026
Reply from Cyprus Paradise
Hi Stephen, thank you for your kind review. We’re so pleased our team was able to spot the error quickly and assist you straight away. It’s great to hear you found the service helpful, and we really appreciate your feedback!
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