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Company details

  1. Security System Supplier

Written by the company

We are on a mission to make people safer because when we are not safe, we are not free. Like all crime, cybercrime is an existential threat to society, bigger than any one person or group. That’s why we’re here to secure your life both on and offline, giving you control and ownership over your safety, and in effect, your life


Contact info

You should know

2.4

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Not verified , finance not protected for Canadians

I have had my identity storm on my banks fraud last lap on my social media taking over and I thought the cyber mount would protect my phone and my account wow it doesn’t. You want to protect it so you put your name and everything in there and it’s United States can you cannot so you can’t protect it so what happened to me today June 25, 2024. My Tangerine bank was Friday. My Koho was taking over today so this app is stupid and it’s not verified. You can tell it’s not verified. They say it is what they they insurance what is that all about? they don’t even use it iMessage them do I get a phone call back I call me back this afternoon not one phone call. I looked at my messages. No reply messages at all in two days so this app is the worst protection I ever had and I believe that they should pay for the money that was taken for my bank For hacker I will go to the BBB and I’m going to complain about this if I don’t get a reply and if I don’t get my money back because it didn’t work, it couldn’t protect my finance. I will sue and I will win. I have proof so anybody that thinks that is good. It’s not don’t waste your money, like hackers don’t give a crap all they care about is getting money for people they don’t help you at all so think twice about this. Don’t even use it. Honestly I am mad. I’m sad and I’m sick of people saying that they’re gonna protect you but they don’t. They just want the money read before you pay for anything because I found that you guys aren’t verified and it says they are so they lie don’t use this app it will ruin you not help you.

June 25, 2024
Unprompted review
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Rated 1 out of 5 stars

Sorry … I have to say this

Sorry … I have to say this - but I feel scammed here. I signed up for a 7 day free trial and typed in credit card information. I of course want to pay if the support is any good. Now I haven’t heard anything in the chat regarding my first need of support. Still only 5-6 hours into my trial.

So, I want to cancel my subscription but I’m send to Apple iTunes where I - of course- dont have a subscription as I never signed up through there. I used the website.

I now assume I’m going to pay for at least one month before I can get help to cancel or make my bank refuse the payment.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you!

I signed up for this app to protect my accounts and because my IG account was hacked recently. I was able to talk to Mona who was one of the customer agents, and she helped me recovery my account! I asked if she can call me asap because I was panicking and she was very empathetic about my situation.

It took a while to recover it after submitting the forms 10 times! She did explain that it is a long process because IG sucks in not having customer support. Glad I was able to get it back after multiple attempts. Highly recommending this app for protection.

April 17, 2023
Unprompted review
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Rated 1 out of 5 stars

Cyrus is of no use

The app is of no use. I have had it for a few weeks to try and get my Instagram and Facebook back which were both hacked. I have followed the steps they gave and nothing has happened. I even set up a call to speak with Mona….and she was a no show. I would not recommend!

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Cyrus THE TRUTH!

Listen, when I tell you Cyrus is PHENOMENAL! If you're hesitating - don't. My social media account was hacked and James, the virtual tech advisor, was responsive, knowledgeable and extremely helpful. He guided me step by step on how to get my account back and I was online within 9hrs. A lot of that delay was due to Instagram and their poor and convoluted account recovery process but James explained every step and encouraged me to 2-factor authenticate EVERYTHING after my account was recovered. NOW I KNOW you NEVER want to be cyber vulnerable.

Professional, supportive, engaging and aware. James answered all of my questions and helped me to better understand how accounts get attacked and how to fight back! You get two weeks free and then you pay $9.99/mo for the Cyrus service. I'm going to add all of my accounts for Cyrus to monitor and alert me of risks so I can better protect myself online. Don't wait. Get with Cyrus.

- NMD

May 13, 2022
Unprompted review
Cyrus logo

Reply from Cyrus

Hey N! Thanks so much for being great to work with, and asking all the right questions throughout our interactions about your social media account. You are the most thorough of our customers to come through in a while. We're always happy to inform you of the ins and outs of hacked accounts and additional ways to protect your online Identity and Assets. Thanks for letting us go to bat for you, and thanks for the kind words!

Rated 5 out of 5 stars

Amazing

I must say, their support to help me get ny hacked Instagram account disabled was amazing. James knew everything to do, and exactly what to say! Thank you so much for assisting me through this daunting and stressful time. I will recommend you to everyone I know!

March 28, 2022
Unprompted review
Cyrus logo

Reply from Cyrus

Hi Clara, thanks so much for trusting Cyrus to get you through a stressful time. We realize some of these apps don't have the Support levels needed to satisfy all customers, and we're glad to step in and provide peace of mind. Thanks for the review and recommendation!

Rated 5 out of 5 stars

This app is really great

This app is really great, the people who run Cyrus are quick to help and really nice. Keep up the great work.

February 13, 2022
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Reply from Cyrus

Hi Macki, thanks so much for the kind words. It's been a pleasure working with you, and we will always take notice of all feedback and recommendations you share. Have a great week!

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Rated 5 out of 5 stars

Best identity protection app ever

Of course I’m not objective since I’m the founder but try it out! You’ll be 100 times safer in 5 mins.

January 13, 2022
Unprompted review
Cyrus logo

Reply from Cyrus

It's true. This is our Founder. #transparency

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