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D4gold Reviews 1,196

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and speed of their overall experience, including quick response times and fast order fulfillment. However, some customers experienced dissatisfaction with the service, citing issues such as long wait times, unfulfilled orders, and a lack of responsiveness from support. A few other people also felt that the live chat option was unhelpful, and some encountered problems with incorrect or incomplete orders.

What people talk about most

Staff

Consumers find staff to be very positive, highlighting their helpfulness, speed, and politeness. Reviewers... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, professional,... See more

Response time

Users describe positive interactions with response times. Many customers praise the speed and efficiency of... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Order

Customers express satisfaction with their order experiences. Many reviewers highlight the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. For such a simple product, the entire D4 experience is great. I accidentally ordered 400 stacks of 99 instead of 4 stacks of 99. They refunded the difference. Quick response. Initia... See more

Rated 5 out of 5 stars

For awhile I had bad customer service experience with this service. However lately that has improved a lot. As long as your customer service treats me well, I will continue to use your service. Paul w... See more

Rated 5 out of 5 stars

Fast service and really good prices. I was even on another toon and they changed my order to the one I was currently playing so I didn't have to wait on the toon I originally purchased. Mina was very... See more

Rated 5 out of 5 stars

Jane, she made it great! I was pretty frustrated and the person helping me made this experience run smoothly and took as much time with me as I needed. I appreciate the customer service!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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