DAI Leisure Reviews 791

Not my first purchase from dai but once again brilliant and informative staff, always very personable and welcoming. The boys really know there stuff here! Best gun shop I’ve been in. Gordon and Joe gave me advice and I couldn’t be happier with the gun. Cheers once again chaps.

Kept the gun on hold for me for two weeks. Very attentive to my requirements. Highly recommend. Also really good range of stock.

Just purchased a snowpeak ap900,can't fault the service,used dai multiple times now.All the staff are friendly and helpful.had a problem with a purchase once and they sorted it out with no fuss.

Dealt with Gordon,absolute gentleman and so knowledgeable,really lovely shop nice and clean 10/10 wonderful

Excellent service Gordon was outstanding really helpful

Great customer service and deals, place was clean and neat. Workers knew what they were doing. Had a great laugh with them, Gordon had some cracking jokes.

Order #174530
Great company to deal with from start to finish.
Emailed a query asking when stock is expected & got a reply the same day. The reply was honest & did not attempt to over promise, unlike other companies do.
I decided to pay a small deposit to reserve the item I wanted & it actually came in to stock quicker than expected.
Dai contacted me by phone & sent me a link to pay the balance & due to the nature of my purchase I had to wait a little for a scheduled delivery. There was a little miscommunication but I didn't feel let down & it was actually delivered on the weekend I expected to actually receive it.
Well done DAI.

What made my experience great was, I enquired on the phone earlier today Friday 7th November. I then went down to there shop. Was welcomed by Gordon, absolutely great legend of a guy. Knows his guns like the back of his hand. Very knowledgeable, friendly and funny. Has great banter with you. He took a rifle of mine into part ex. Set up my new rifle, even zerod the new scope in.
What else can I say. If you want a air rifle. Then go down to DIA Leisure and meet Gordon.
All the best Gordon.

Fantastically happy returning customer here.

Ben Nicholson

Was lied to about delivery date,customer service is none existent, email's never answered,had to keep chasing them for information.Avoid at all cost absolutely terrible company , was promised delivery after 2pm turned up at 11.30am lucky someone was in!

A good gun shop well stocked friendly and helpful staff

DAI Leisure are very helpful and reliable, Iv been collecting replicas from their stock over the last 8 years and had some amazing deals. Iv relied on them for a few repairs that they’ve never failed to take a look at and fix, special thanks to Paul for assisting in a recent repair. Great staff with some great products. Looking forward to my next visit.

DAI Leisure from our first contact over the phone we found them to be very friendly knowledgeable people who value their customers, we visited the facility at Brierley hill to buy an air rifle, we had three to choose from, so chose the best looking stock, added a telescopic site recommend and fitted by them. Very happy with the very accurate rifle and excellent service, we returned to purchase a moderator on their recommendations. Would highly recommend them to all.

If you consider that I live over 190miles from Dai Leisure, makes this transaction more impressive.
Mark in the sales team was extremely helpful with some good advice and even sending me some additional 'photos, of the rifle I wanted, (a dedicated benchrest .177 cal).
The delivery was very smooth, Paul the driver sent me updates as to his ETA, he arrived spot on time.
The hand-over was efficient and polite, I sent Paul on his way with a lump of cake & some chocolate to help on the rest of his journey.
In all I cannot fault Dai Leisure in any way and would 100% recommend using this company with total confidence.

Came in Sunday (spoke to Gordon) who made me feel very welcome after not shooting for over 7years helped me set my rifle up with a bipod but also helped me pick a pistol friendly service highly recommend will definitely be visiting soon

Went into DAI and was greeted by a lovely guy Gordon, his advice and shooting was perfect, a very funny guy too,A credit to the Company.

Ordered a weapon on Wednesday and it was delivered Sunday, the driver rang with the delivery time and was spot on and a very polite guy, well done to DAI and Joe and the driver for a brilliant service, would highly recommend this company.

It took a while because they had problems with there website but they sorted it out gave me a refund and even are sending freebies would buy from them again amazing conpant

Great people and more than happy to spend time with you , helped me no end with making my choice and would recommend if you get chance to visit the shop

Great customer service from Joe. Very knowledable and helpfull. No offputting sales BS. Will gladly shop there again.

Top advice, great deal. Taylor was excellent