Daisy London Reviews 

690
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, high quality jewelry designs and the exceptionally helpful support team members who handle any issues swiftly and kindly. People also love the prompt delivery and the lovely, detailed packaging that always makes receiving an order a real delight. Some reviewers were not happy with the durability of certain items over extended periods. Consumers noted that the gold plating on rings and necklaces started showing clear signs of fading or tarnishing after just a few months of regular wear. Despite this drawback, buyers still appreciate the polite service and quick assistance provided when seeking replacements.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often mentioning beautiful designs and items that... See more

Quality

People report positive experiences with quality, highlighting beautiful designs and well-made pieces that... See more

Customer service

Clients share positive opinions on customer service, highlighting exemplary and honest support from the team.... See more

Service

Customers consistently note positive experiences with service, highlighting efficient, friendly, and... See more

Staff

Users describe positive interactions with staff, highlighting exceptional support and professionalism from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... See more

Rated 5 out of 5 stars

Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... See more

Company replied

Rated 5 out of 5 stars

I ordered a ring from Daisy and unfortunately received the wrong item. Contacted their customer service team - received a message the same day saying that they will send the correct ring next day deli... See more

Company replied

Rated 5 out of 5 stars

When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispat... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Effortless, everyday jewellery with meaning.


Contact info

4.8

Excellent

TrustScore 5 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(690)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A treat for everone

Daisy London uses recycled selver and gold to create a modern and elegant jewellery. Lovely rings and earrings for every day wearing and for a special occasion. Great ideas from stylists how to combine and wear different pieces.

June 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Love Daisy Jewellery

Love Daisy Jewellery! It is fresh, can be unique but so on trend! Love the ethics of the company and the sustainable packaging too.

July 19, 2024
Unprompted review
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Rated 5 out of 5 stars

All the love

I was referred by a friend and am in love! The pieces I purchased are BEAUTIFUL. I'm in love.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I have around 6 pieces of Daisy…

I have around 6 pieces of Daisy Jewellery, and love each so much. They are really good quality, beautifully designed and always look so good. Have gifted a few pieces to friends and family, and they love them too.

August 8, 2024
Unprompted review
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Rated 5 out of 5 stars

The prettiest earrings.

My Daisy earrings are just perfect. Beautiful and also practical for everyday wear. They arrived prompt in gorgeous packing - I’ll definitely be ordering more.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

SO GOOD

I love this company and the jewellery so much. Its dainty and such great quality - me and my closest group of friends now all have matching rings and we never take them off.
Could not recommend more! Thank you :)

May 21, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

Thanks so much for your kind review, Emma. It's so lovely that you and your friends wear matching Daisy - iconic!

- Team Daisy x

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace, package immaculately very happy x

May 14, 2024
Unprompted review
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Reply from Daisy London

Thanks so much for your support, Tracey :)

- Team Daisy x

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Rated 5 out of 5 stars

Best jewelry ✨️

Great quality of the items. None of my other silver jewelry is as shiny as the Daisy. Customer experience is also great. I had some issue with wrong address and they helped me a lot. I totally recommend Daisy!

April 4, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

We're so glad to hear that your silver Daisy pieces are sparkling! Thanks for being a part of our Daisy chain :)

- Team Daisy x

Rated 5 out of 5 stars

Excellent

Excellent jewellery and service!

August 1, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

Thank you so much for your kind review :)

- Team Daisy x

Rated 5 out of 5 stars

Love this jewellery so much

I love everything I have from this brand. I rarely need anything from the customer support team but when I have it’s been excellent! Ordering is super easy and the email updates are great, even when I moved across the world.

June 6, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

Thank you for your lovely review, Daisy!

We are so happy to have you part of our community :)

- Team Daisy x

Rated 5 out of 5 stars

Quality Classics

I've bought multiple Daisy pieces over the years. The quality is great and the necklaces, rings, and earrings are staples in my wardrobe. They've held up well over time with minimal scratches or tarnishing. Shipping to the USA is easy.

January 4, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

Thank you for taking the time to write us a review, Maura - we're so happy to hear you've had a great experience with us!

- Team Daisy x

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Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, sturdy and well made. Highly recommend. Delivered on time, packaged nicely, and would make a perfect gift.

August 7, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

We're glad you think so, Lana! Thank you so much for your support.

- Team Daisy x

Rated 5 out of 5 stars

Amazing

Amazing, good quality jewellery. Quick delivery. I wear with every outfit!

April 15, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

Thanks for your kind words, Maisie - and for choosing Daisy to wear with every outfit!

- Team Daisy x

Rated 5 out of 5 stars

In love with this brand!

In love with this brand! Was gifted a bracelet for my birthday a while ago and have been growing my collection ever since. The quality is beautiful and the packaging makes it a really lovely gift. Will definitely be buying from Daisy again.

July 26, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

We're so happy to hear you're on a mission to grow your Daisy collection, Holly! Thank you for your support :)

- Team Daisy x

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