Daisy London Reviews 

690
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, high quality jewelry designs and the exceptionally helpful support team members who handle any issues swiftly and kindly. People also love the prompt delivery and the lovely, detailed packaging that always makes receiving an order a real delight. Some reviewers were not happy with the durability of certain items over extended periods. Consumers noted that the gold plating on rings and necklaces started showing clear signs of fading or tarnishing after just a few months of regular wear. Despite this drawback, buyers still appreciate the polite service and quick assistance provided when seeking replacements.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often mentioning beautiful designs and items that... See more

Quality

People report positive experiences with quality, highlighting beautiful designs and well-made pieces that... See more

Customer service

Clients share positive opinions on customer service, highlighting exemplary and honest support from the team.... See more

Service

Customers consistently note positive experiences with service, highlighting efficient, friendly, and... See more

Staff

Users describe positive interactions with staff, highlighting exceptional support and professionalism from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... See more

Rated 5 out of 5 stars

Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... See more

Company replied

Rated 5 out of 5 stars

I ordered a ring from Daisy and unfortunately received the wrong item. Contacted their customer service team - received a message the same day saying that they will send the correct ring next day deli... See more

Company replied

Rated 5 out of 5 stars

When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispat... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Effortless, everyday jewellery with meaning.


Contact info

4.8

Excellent

TrustScore 5 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(690)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

very accommodating customer service

I bought some lovely earrings, which unfortunately, weren't quite the right fit for my partner. However, Daisy was very accommodating and allowed a return with a full refund. I would definitely recommend buying from them.

January 15, 2025
Unprompted review
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Reply from Daisy London

Hi Klaus, thanks so much for your lovely review! We're so glad to hear that you found the returns process so smooth.

- The Daisy Team x

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Rated 5 out of 5 stars

My favourite jewellery brand EVER

The jewellery is stunningly beautiful and lasts incredibly well. I have worn my earrings and necklace by them religiously and consistently through all of life’s stresses for 3 years! I just ordered some rings for my partner and I, unfortunately there was a mistake with the shipping. Even though it was my error the customer service team went above and beyond to help me! George was so kind and attentive and solved my problem swiftly and productively!

February 10, 2025
Unprompted review
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Reply from Daisy London

We are so glad to hear this Abbie! Thank you so much for taking the time to write this lovely review. We are so happy that you've had a great experience and that you love your Daisy pieces so much.

- The Daisy Team x

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant , the product is great and looks fabulous, the company are so helpful , I had an issue and emailed them , they responded within a day and sorted out the issue, will be buying all my jewellery gifts from here.
Thankyou

January 29, 2025
Unprompted review
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Reply from Daisy London

It is our pleasure! We're super happy to hear you've had such a great experience, and thank you for your support.

- The Daisy Team x

Rated 5 out of 5 stars

I’ve been a loyal customer for years…

I’ve been a loyal customer for years and have always been happy with my jewellery! If anything has ever gone wrong, customer service has been so helpful and rectified it right away. Big fan!

January 28, 2025
Unprompted review
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Reply from Daisy London

Thank you so much for your continued support over the years, Lucy - it means so much to us!

- The Daisy Team x

Rated 5 out of 5 stars

As fresh as a Daisy :)

I came across Daisy London trying to find young, timeless, high quality rings for my daughter and found exactly that.
Based in Hatton Garden, the jewellery district in London, they shipped the rings in no time. All was beautifully packaged and delivered in a flash. Their customer service is unrivalled, responsive and no issue at all when I had to exchange the rings to a smaller size. My daughter loves the rings and the brand.
Thank you, team Daisy!

December 30, 2024
Unprompted review
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Reply from Daisy London

Wow, what a lovely review Sonya. Thank you for your kind words and for your support, it really means the world to us!

- The Daisy Team x

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Rated 5 out of 5 stars

Love all my pieces from Daisy

Love all my pieces from Daisy. Silver bracelets I never take off and they have not tarnished!

January 3, 2025
Unprompted review
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Reply from Daisy London

We're so happy to hear this, thank you for your support!

- The Daisy Team x

Rated 5 out of 5 stars

My favourite jewellery brand

My favourite jewellery brand! All their pieces are stunning, their quality is amazing and even their gold plated jewellery stands the test of time.

November 29, 2024
Unprompted review
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Reply from Daisy London

We're glad you love your Daisy pieces so much, Theresa - thank you so much for taking the time to write a lovely review.

- The Daisy Team x

Rated 5 out of 5 stars

Stunning jewellery

Stunning jewellery, always pleased with my purchases

August 6, 2024
Unprompted review
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Reply from Daisy London

We're so happy to hear that, Jade!

- The Daisy Team x

Rated 2 out of 5 stars

nightmager delivery…

I bought the bracelet as a Christmas present.
The parcel was delivered by company DPD Local. why on earth you use this company they have 1 star reviews for their services.??!!! they have no work etic or responsibility. i was not at home when my parcel arrived so instead to leave in the save place i provided. they delivered the parcel to someone ells. and send me photo with someone's hand saying that they delivered it and it was received by me! what??? i was not at home ! i had to run around the area looking for my parcel. .luckily people are honest her and i got the parcel after so much troubles. and this been going on and on with the DPD Local. why on earth you use this company ?
the bracelet is ok. but not as beautiful as it looked on the photo. i wanted to exchange it, but i cant go through the same nightmare with the delivery services so I decided to keep it.

January 12, 2024
Unprompted review
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Reply from Daisy London

Hi Daiva, we are so sorry to hear of the problems faced with receiving your order. We really appreciate feedback like this, so thank you so much for raising.

We are happy to hear you received your order, though sorry that you aren't completely satisfied with the jewellery received. Please feel free to reach out to our Customer Care Team who would love to be able to assist you further with this.

- Team Daisy

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Rated 5 out of 5 stars

Daisy London is my go to jewelry- I…

Daisy London is my go to jewelry- I know I will get something beautiful and high quality to last! I am shopping from Arizona and I love to tell all my friends about Daisy Jewelry!

July 2, 2024
Unprompted review
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Reply from Daisy London

Thank you so much for your lovely review, Jenna - and for all your support and sharing Daisy with your friends!

- The Daisy Team x

Rated 5 out of 5 stars

Fast shipping and great quality!

The shipping is very quick and every piece I have gotten is beautiful and excellent quality!

October 21, 2024
Unprompted review
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Reply from Daisy London

Thanks so much for taking the time to leave us a lovely review, Hannah :)

- The Daisy Team x

Rated 5 out of 5 stars

I have several both sterling silver and…

I have several both sterling silver and gold vermeil pieces from Daisy and they are all gorgeous and well made.

October 20, 2024
Unprompted review
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Reply from Daisy London

We are so happy to hear you're loving both your silver and gold-plated pieces, Ana!

- The Daisy Team x

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Rated 5 out of 5 stars

Love my purchases

Beautiful pieces. Quality is excellent and each piece is unique in its own way.

October 19, 2024
Unprompted review
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Reply from Daisy London

Thank you so much for your support, Naomi - we are so happy you love your Daisy jewellery!

- The Daisy Team x

Rated 5 out of 5 stars

My fave!!

Daisy jewellery is luxurious. The designs are very cool, laid back, but with an edge. The quality, particularly of the gold plating, is of a very high standard and it doesn't taint or lose it's colour. I wear my jewellery everyday. I have bought earrings, bracelets and necklaces. Fair to say, I'm a huge fan!

September 27, 2024
Unprompted review
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Reply from Daisy London

Wow, what a lovely review. Thank you so much for your kind words, Mandy - it really means a lot to us!

- The Daisy Team x

Rated 5 out of 5 stars

Fantastic quality jewellery!

I ordered the Engraved Geometric Band Ring Sterling Silver and the Ball & Bar Chunky Ring in Sterling Silver in June this year!

First order from Daisy London - design and quality are fantastic, will definitely order again!

July 20, 2024
Unprompted review
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Reply from Daisy London

We are so happy you loved your first order from us, Penny - we hope you enjoy ordering more pieces in the future :)

- The Daisy Team x

Rated 5 out of 5 stars

I’ve bought from Daisy London for…

I’ve bought from Daisy London for years. Excellent quality for a decent price, never disappoints xxx

August 1, 2024
Unprompted review
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Reply from Daisy London

Thank you so much for your kind review, Rachel - we're so grateful for your support over the years :)

- Team Daisy x

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Rated 3 out of 5 stars

Charming collections but not of highest quality

Charming collections with interesting designs, however the quality of production doesn't align with the price charged for them. I take great care of my ring and do not wear it everyday, and within a couple of months (around 6 months) it was completely discoloured. I emailed customer service on 28th May and never got an answer which is a bit disappointing.

September 13, 2024
Unprompted review
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Reply from Daisy London

Thank you for taking the time to leave us a review, we are sorry to hear you aren't completely satisfied with your purchase. Unfortunately we aren't able to locate an email from you, please could you resend it to us at info@daisyjewellery.com so we can assist you further?

- The Daisy Team

Rated 5 out of 5 stars

MORE THAN helpful customer service…

More than helpful customer service experience. Lovely George was so helpful and understood my concerns completely. Made the whole occasion simple and stress free. Thankyou!

September 9, 2024
Unprompted review
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Reply from Daisy London

Thank you for your very kind review, El! We are really happy to hear you've had such a positive experience, and are so grateful for your support :)

- The Daisy Team x

Rated 1 out of 5 stars

Honestly - super bad quality

Honestly, I do not understand the good reviews for their production - their jewellery are super low quality and very overpriced for what they offer. I ordered a few items and was constantly very dissapointed - I think they have amazing marketing and photographers to make the products llook good (I ordered estee lalondes earrings and they are just maybe worth 8EUR instead of 65gbp they are charged for)

September 10, 2024
Unprompted review
Daisy London logo

Reply from Daisy London

Thank you for sharing your feedback, Ieva. We are sorry to hear you're not happy with your recent purchase, and please rest assured we have taken the feedback on board as we are always looking to improve our products.

I can see a member of our CS team has been in contact with you to assist you further.

- The Daisy Team

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