DaisySilk.com Reviews 382

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, luxurious feel, and beautiful craftsmanship, often highlighting items like silk dresses, skirts, and cashmere sweaters. Many are impressed with the elegant packaging, which enhances the overall premium experience, and appreciate that the clothing often looks even better in person and is true to size. However, some people experienced issues with the delivery service, noting that it could be slow and that estimated delivery times were not always accurate, especially for orders shipped from China. A few other people also felt that the return process was inconvenient, as it required customers to handle and insure the returns themselves without a provided label. There were also occasional concerns about the quality of certain items, with some customers finding the silk to be thin or the elastic in pajamas to lose its stretch quickly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the luxurious feel of the silk... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the luxurious... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing fast shipping, even from China, and... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, praising items like... See more

Return policy

People report negative experiences with the return policy, expressing significant disappointment. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I randomly discovered this brand online and was genuinely impressed. The clothing is niche, elegant, and clearly high quality. I purchased a silk dress that fits me perfectly and feels like a truly p... See more

Rated 5 out of 5 stars

I couldn’t be more satisfied or happy. From customer service to the incredibly fast shipping, and finally receiving a product of impeccable quality — everything was perfect. The dress is probably t... See more

Rated 5 out of 5 stars

I’m so happy having to find a brand that not only has beautiful cloths but also offers an amazing customer service. My dress looked exactly like on the pictures, it is true to size so you can rely... See more

Rated 3 out of 5 stars

Ordered Christmas present - it did arrive on time, but still later than was suggested at the ordering process. Mostly, I think because the product was shipping from China. Quality seems good, but tran... See more

Company replied


Company details

  1. #3 of 4 best companies in Silk Store
  2. #9 of 18 best companies in Bedding Store
  3. #192 of 293 best companies in Clothing Store
  4. #10 of 21 best companies in Dress Store
  5. #16 of 27 best companies in Underwear Store
  6. #69 of 137 best companies in Women's Clothing Store

Written by the company

At Daisysilk, we offer premium 100% mulberry silk pieces that combine timeless elegance with everyday comfort. Our commitment to the finest natural materials ensures that each piece offers luxury you can truly feel. From stylish, chic clothing and comfortable sleepwear to luxurious bedding, every Daisysilk creation is crafted to bring elegance, practicality, and a touch of luxury to your wardrobe and home.


Contact info

4.0

Great

TrustScore 4 out of 5

382 reviews

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Replied to 90% of negative reviews

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Rated 5 out of 5 stars

Easy to order

Easy to order. Someone to chat to re sizing etc. Arrived much sooner than I anticipated. I had no problems at all.

August 18, 2025
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Rated 1 out of 5 stars

returned items for a value of 400 EUR…

I returned items for a value of about 400 EUR 3 weeks ago and I am still waiting for my refund.
My Legal will soon be in charge.

September 1, 2025
Unprompted review
DaisySilk.com logo

Reply from DaisySilk.com

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused. Our team has been notified to prioritize and expedite the resolution of this matter for you—please rest assured that we are handling it urgently.

We truly appreciate you bringing this issue to our attention. Your satisfaction remains our top priority.

We hope to have the opportunity to welcome you back in the future and provide you with a much improved shopping experience. If you need any further assistance, please don’t hesitate to reach out to us.

Rated 5 out of 5 stars

My order from Daisy Silk

My order from Daisy Silk was delivered to France fairly fast. The dress is of great quality – the fabric feels lovely and the stitching is neat. The design matches the photos exactly, and the fit is very flattering. Highly recommend!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

beautiful product

beautiful product, quick shipping! absolutely worth the price. also loved how much info was given about the sizing of the skirt. i followed the size chart and it fit perfectly. will be buying more colors!

August 6, 2025
Unprompted review
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Rated 5 out of 5 stars

I love my dress

I. Love their dress I bought. I sized up because I don’t like tight clothing- but the dress is so well made.
The silk is soft to the touch, and was delivered without any problems.
I recommend this company.

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I ordered some blouses for an event and needed them expedited to the US. DaisySilk Customer Service helped me right away and shipped them incredibly fast. Unfortunately I found out the event was moved up a few minutes later, but they were again able to help me very quickly cancel my order. They are extremely trustworthy and quick to help with anything you need.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Hi i am wearing M size

Hi i am wearing M size, fits time i ordered M , it was looking like S , i kept it, second time again ordered size L but this small for me , why ??? Your M size like XXS M size is like S ???? I always one size i want to return the M , the S I could not return because i didn’t find the number.thanks can i my blouse send you by any post office?

July 24, 2025
DaisySilk.com logo

Reply from DaisySilk.com

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product.
We sincerely apologize that our product didn't meet your expectations.

Our product pages include size charts to help you select the right size. If you're still unsure, please send your measurements to: support@daisysilk.com
We'll gladly recommend the best size for you.

We've already emailed you with a solution - please check your inbox. We want to help resolve this quickly for you.
Thank you for bringing this to our attention. Your satisfaction remains our top priority.
We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

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