Very mixed experience, ordered two items, one was completely fine but the other had holes in the collar on first wash. Asked for a replacement and was sent a refund instead, and was then ghosted by cu... See more
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First of all they dont mention that thete are import levies on top of the price for deliveries outside UK so you don't even receive the parcel until you pay the extra cost. Then when the product turns... See more
I was worried about ordering a playsuit from daisy street as other reviews were bad but I couldn't find a playsuit like it anywhere else! It arrived really quick, only two day wait, the quality was b... See more
After reading some of the negative reviews here, i was apprehensive about placing order. However i made a decision to due to the super cheap prices & the 30% off promo at the time also help... See more
Company details
Information provided by various external sources
Launched in 2012, Daisy Street has become the cutest brand on earth. We're the ultimate online destination for fresh, trend-led and ultimately adorable pieces. We love anything from vintage graphics to ditsy florals but always assure we embody female empowerment, individual expression and most importantly, fun, everyday fashion.
Contact info
Corner of Morton Street and Greenhalgh Street, M35 0BP, Manchester, United Kingdom
- info@daisystreet.co.uk
- daisystreet.co.uk
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Hasn’t replied to negative reviews
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Very mixed experience
Very mixed experience, ordered two items, one was completely fine but the other had holes in the collar on first wash. Asked for a replacement and was sent a refund instead, and was then ghosted by customer service. Eventually ordered my own replacement and the t-shirt is a different fit and colour!! The print is the same as the website but the t-shirt is clearly not.
The quality of the T-shirt was awful
The quality of the T-shirt was terrible, very thin and rough material. Also the sizing was not very accurate. Ordered the same size as a previously ordered t-shirt, but this one was so much smaller to the point that it wouldn't even go over her head. I basically have spent £8 ordering and returning a t-shirt. Didn't mind paying the steep delivery charges as was sure it would be ok as size was same as previously ordered and at the price I thought the quality would be good, but I was wrong.
Daisy Street. A girly fun business or a re-seller bro business?
Unbelievably disappointed in Daisy Street as a long term customer! I have been purchasing their products for a while now and I've only ever recommended them to my friends and followers online too. I only ever spoke highly of them.... Until today when I opened Instagram and saw that they had sent a staff member to queue outside another business and buy their stock to sell for a profit (The Grewal family probably need to review their business management if they think this is a good way to turn a profit). The stock in question? The very popular Pop Mart product known as Labubu from the The Monsters series, the Have a Seat Blind Box series to be more specific. Now let's do the math from what we can tell via their social media post shall we? They sent a staff member to queue up outside the Manchester Pop Mart and the estimated wait time in a Pop Mart queue is an average of an hour to two hours minimum but usually more. The staff member went in and bought a full sealed box of the Have a Seat series for a retail of £105, which makes a single blind box £17.50, the standard retail of individual blind boxes when bought directly from Pop Mart. They then took one from the box, uploaded it as a giveaway, didn't even use a photo of the correct one they're giving away (they used a photo of Lychee Berry from the Exciting Macaron series) and sold the remaining (estimated) 5 individual boxes for £45... Each... That's a 250% price mark up... Totalling a profit of £137.50. Does a company as large and profitable already really need to send their staff (who I assume they pay hourly already) to Pop Mart, to queue up, to buy product that is nothing to do with their business, for a profit as measley as that? Any business that respects itself would probably not do this is my guess... So what does that say about Daisy Street? Because they've been slammed all over social media for this... Understandably so too. Pop Mart recently had to pause the UK in store sale of ALL Monsters products because re-sellers were putting staff and customer at physical risk of harm (You only have to Google what happened at the Westfield Stratford store in where grown men were physically hurting people over trying to buy Labubu Blind Boxes). My question is, how would Daisy Street like it if another business came into their website, bought their products and sold them on for a 250% profit they would never see themselves? Or if re-sellers made their customers who support them, very unhappy and unable to buy their products and also put their staff at risk? My guess is that they wouldn't stand for it and they'd be right not to stand for it either. Stick to what you know and sell, Daisy Street, because this isn't the cutsey girly vibe you market yourself to be, this is low life re-seller behaviour usually made by the likes of random eBay bros. Stop taking advantage of a hype to manipulate people and their money, for a product you're not even an official stockist of to sell. Especially when the profit probably doesn't even cover the days wage of the staff member you paid to spend her morning standing out Pop Mart. Stick to you what you know, what you do and maybe don't grasp a temporary hype as an opportunity to squeeze your customers as if they're a cash filled wet cloth. I hope you do better and don't do this again, wholeheartedly as a customer who genuinely thought you were a great business.
Good quality, bad service
Quality is good but customer service is bad. It’s put me off from ordering in future since it wasted my time and money. I contacted customer service about an exchange; they responded swiftly. I followed their exchange instructions, only to be told I was being refunded. The product and size I requested was in stock, so I didn’t understand why this was. Especially because exchanges are free while returns are not. I contacted customer service to enquire about this mistake, but received no response. The process required so many actions from me just to request an exchange and then chase up customer support, just to be ignored. Cost me more money unnecessarily by repurchasing the product I wished to exchange, and wasted my time. Probably wouldn’t order again because the experience was annoying. Gives the impression that they don’t care about their customers.
Don't buy, unreliable
First of all they dont mention that thete are import levies on top of the price for deliveries outside UK so you don't even receive the parcel until you pay the extra cost. Then when the product turns out to be faulty (as in stitched wrong, you can only return at your own cost. Import and shipping back costs same value as the article and theh they go non- responsive on email Extremely unreliable company. Beware before you buy
Bad customer service
Cup came broken so returned with no issues but went to reorder and out of stock. Emailed twice to no reply after a week of waiting when it says within 48hrs in the automatic reply. Messaged on Instagram as email clearly wasn’t working and still no reply.
The dress i bought was lovely
The dress i bought was lovely, really good fit and postage was fast with no problems
The quality of the piece is stunning
The quality of the piece is stunning, shipped super quickly, and so affordable!
All great except for see-through white dress
Delivered promptly and with good communication. Only complaint is that a white polo dress I ordered was translucent and can only be worn with a nude mini slip underneath, rendering it uncomfortable. All other items were of good quality for the price and fit true to size.
I HAVE BEEN SENDING EMAILS TO THIS COMPANY WITH NO RESPONSE!
I HAVE BEEN SENDING EMAILS TO THIS COMPANY SINCE THE MIDDLE OF JANUARY, HAVING WON A CHRISTMAS COMPETITION IN CONJUNCTION WITH ESTELLA BARTLETT. THE PRIZE WAS FOR £100 VOUCHER FROM ESTELLA BARTLETT WHICH I RECEIVED WITHIN A COUPLE OF DAYS OF NOTIFICATION, AND £100 VOUCHER FROM DAISY STREET. I HAVE RECEIVED NO RESPONSE FROM DAISY STREET DESPITE WRITING NUMEROUS EMAILS TO A SPECIFIC PERSON, TO CUSTOMER SERVICES AND FILLING OUT AND SENDING THEIR CUSTOMER CONTACT FORM. I CAN'T FIND A PHONE NUMBER ANYWHERE FOR THIS COMPANY, SO I AM HOPING THIS REVIEW WILL MEAN I GET CONTACT FROM SOMEONE IN DAISY STREET WHO CAN SORT THIS OUT FOR ME.
Sent me the wrong item
Sent me the wrong item, inside paperwork shows this was someone else’s order at an entirely different address in another country! Looks like someone else has been sent my parcel by mistake and I got theirs.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Dreamer Jacket
I ordered this jacket for my daughter, and it is amazing. She will love it. The shipping was very fast.
I never got the shoes I purchased.
I never got my shoes. They sent to an extremely ugly, sandal that has zero to do with my purchase. Hopefully they can reach out to me for an amicable solution.
very nice!
pleasantly surprised with the quality and speed of delivery. only thing is that it does kind of run small, but that may be on me since I was having trouble translating the uk and us sizes.
Good
Quick delivery, easy to order from, good quality item. Bought a green oversized hoodie one of my now favourites
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