Daiwa Massage Chair® Reviews 

200
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I was injured by my Daiwa massage chair toward the end of January. I went to the doctor to see if there was anything she could do and to be sure to get the incident documented. I contacted Daiwa in... See more

Rated 5 out of 5 stars

Sales person at Christmas Show was very helpful, informative without being overly aggressive and forcing the product on us. The delivery men were above professional, knowledgeable about the chair, pa... See more

Rated 5 out of 5 stars

My husband is loving his new massage chair. He works hard both in the office and on remodeling out home, so it has been a godsend. He's smiling more and taking less Tylonol (and drinking less whiskey... See more

Rated 5 out of 5 stars

Our experience purchasing with our vendor was amazing and very smooth. Alma from the Atlanta Location was very well knowledgeable, cleared all our doubts and made our process exactly like we expected... See more

Company details

  1. Massage Supply Store

Information provided by various external sources

Daiwa has been a pioneer in personal wellness, which is why we are now a leading manufacturer and distributor of luxury massage chairs in the United States. The Japanese word for “great harmony,” our company name conveys our mission: to help all parts of your body work together and achieve personal wellness through therapeutic massage. The harmony of mind and body is the best way to experience total health and wellness. We have designed our massage chairs to use the most advanced technology based on holistic techniques that have been honed over thousands of years.


Contact info

3.6

Average

TrustScore 3.5 out of 5

200 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(200)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very awesome chair

Very awesome chair, full body deep compression from the upper neck to your feet. Was able to get lost in the stretching and the massaging and made me feel much lighter. Would really recommend !

June 22, 2024
Unprompted review
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Rated 5 out of 5 stars

I got a free message from one of their…

I got a free message from one of their full body luxurious massage chairs and I couldn't believe how thorough and strong their machine was! I got their full body massage and it massaged my arms and even stretched my back too!

June 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing chairs they have amazing…

Amazing chairs they have amazing compression they scan your body good squeeze and eve stretches you out ❤️😃 the workers are amaxing they help you and give you info on the chair before using

June 21, 2024
Unprompted review
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Rated 5 out of 5 stars

We got to meet the president of the…

We got to meet the president of the best massage chair company from Japan! They were so kind in letting me try different settings and explained everything in detail. Get the best deals at trade shows!

June 21, 2024
Unprompted review
Rated 4 out of 5 stars

Would have gave it a five but I didn’t…

Would have gave it a five but I didn’t get the response I was looking when I called the distributor regarding the airbags on the arm . It inflates so much that leaves my wrist red from the pressure . It’s only at a certain point on the hybriflex selection . I turned down the settings to the minimum. The air pressure was obviously too low but it’s the only way to tolerate the point where it clamps down on both arm for around the seconds . I let a friend use it and was asked to turn it off because of the pain on the arms . I was hoping it could have been calibrated but was told that how it’s programmed . I don’t recall it clamping down that hard on the day I demo it when I made the purchase .

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Supreme Hybred

We got our Supreme Hybred chair delivery last Friday. In the 5 days we have had it, I can say it has helped immensely with my aches and pains. I don't creak when I get out of bed in the morning. I have been doing a session in the morning and again before going to bed, as has my husband. So far, we're sold on the benefits. We got our "test ride" at the Livestock show in Mercedes Texas in March. We tried 2 different models, and there is a real difference between the Hybred and the entry-level model. But there is nothing wrong with the entry level model. We liked the extras that came with it.

May 14, 2024
Unprompted review
Daiwa Massage Chair® logo

Reply from Daiwa Massage Chair®

Hi Anna! Thank you so much for sharing your experience with us!
Our Supreme Hybrid is definitely a customer favorite and we’re thrilled to hear that it has made such a positive impact on your daily routine.
Thank you for choosing Daiwa Massage Chairs!!

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