Dale Saunders Ltd Reviews 236

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My request was dealt with quickly; the job was carried out efficiently; staff, both on the 'phone and in person (shout out to Danny) were helpful and pleasant at all times. The final result is excelle... See more

Rated 5 out of 5 stars

Every person I've met or dealt with in Dale Saunders' team has been polite, helpful and knowledgeable. We have had a few jobs completed to a high standard and any queries or issues have been dealt w... See more

Rated 5 out of 5 stars

We have had Dale Saunders a few times. Mainly it been Danny who has changed taps, shower units etc. His work has been first class. Yesterday we had Jamie and his young apprentice David. One again... See more

Company replied

Rated 5 out of 5 stars

Danny does it again!! Keep forgetting how to operate my automated bidet / toilet! Danny always reliable and goes extra mile to research and solve problems! Cheerful and prompt too! As all Dal... See more

Company details

  1. Gas Installation Service
  2. Carpenter
  3. Flooring Contractor
  4. Painter
  5. Plumber

Written by the company

Dale Saunders Ltd has been established in the local area for over 15 years. All staff members have obtained the relevant qualifications for working on all plumbing, heating, electrical , gas and building products in your home. We have a workforce of 21 members that are able to assist with any needs you may have. Dale Saunders LTD have been selected by Worcester Bosch to be a part of their Worcester platinum Accredited Installer Scheme, this enables us to give our clients a higher amount of warranty on parts and labour compared to most plumbing and heating engineers. We undertake all aspects of Plumbing, Heating, Electrical, and Construction works, from emergency call outs 24 hours 7 days a week, new central heating systems, Kitchens, Bathrooms, and construction alterations to your property. From a Leaks to extensions Dale Saunders Ltd has got everything you need in one place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent in all Departments

My request was dealt with quickly; the job was carried out efficiently; staff, both on the 'phone and in person (shout out to Danny) were helpful and pleasant at all times. The final result is excellent. I had a new shower cabinet and all the fittings and am very happy with it.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Danny from Dale Saunders plumbing…

Danny from Dale Saunders plumbing department arrived on time. Wearing branded Dale Saunders clothing. Very professional.
Connected my dishwasher, double sink, tap with all the accessories. Very considerate and tidy. I would recommend this company as it has a great system and the pricing is transparent.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dale Saunders and his…

Highly recommend Dale Saunders and his team, they are absolutely amazing!
We have been let down in the past and were very nervous but as soon as we called Dale and he came to quote us on our Kitchen renovation, our minds were put at ease! He was brilliant! Extremely Professional, knowledgeable and helpful. We wanted someone to handle the whole renovation from start to finish and Dale certainly did that! From gutting and clearing out the kitchen, removing a small wall, electrics, plastering, a feature TV wall, new floor, fitting the kitchen and utility, worktops, a new radiator and hot water tap, new external doors, tilling and right to the painting and decorating at the end. They did it all.

Dale had the quote to us the next day and accommodated the dates we wanted. He told us it would be done in four weeks and true to his word it was.
Clear communication right through out and any questions or queries answered straight away. We just could not believe how fantastic, always punctual, talented, had great attention to detail and extremely organised Dale and his whole team were. It made it a great experience for us. They even thought about making life easier for us by keeping the washing machine and tumble dryer to use, which as a family was a big help!
Dale has an amazing team in all the trades at his disposal so everything was taken care of for us. Everything was also carried out to the highest standards, we would like to say a special thank you to Daren and Lee for your exquisite work on our herringbone oak floor and full kitchen and utility fit.
Sam also did a fantastic job on all the lighting and electrics. We can’t thank you enough Dale and we are over the moon with our new kitchen and utility. It is more than we could have dreamed it would be. We will only be using you in the future for any works we have. We can’t recommend you enough.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

We decided to convert our bathroom/wc…

We decided to convert our bathroom/wc into a wet room and on the basis of personal recommendations we went to Dale Saunders Ltd. We were not disapointed! From initial contact to completion of works we were impressed with their efficiency and quality. The two colleagues who did the work [Jamie and David] were beyond compare. We would recommend this company without hesitation.

February 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Trustworthy and reliable.…

Whenever we have an issue with our heating or plumbing they have always sorted the issue in a very short time. For us they are always the company we use. Liam and the workforce will deal with whatever is required.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Had a new bathroom fitted

Had a new bathroom fitted, what a great team Dale has , they were respectful cleared up daily thanks to all of you ,even the helpful office Staff ,a very big thank you Dale and his team ,

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

We contacted Dale for a quote for a new boiler and he agreed to start the work within two weeks. Carl and Olly arrived on time and installed the boiler quickly and efficiently. We are very pleased with the work and would use this company again.

November 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

First Rate Service

Very helpful when I phoned up and an appointment was made for the same week. Plumber was on time and did an excellent job changing a tap and servicing my boiler.

August 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wobbly tap…

I called Dale Saunders on Friday morning to arrange an appointment as I had a very loose, wobbly and leaky kitchen tap.
I was called and advised a plumber could come out Monday, very pleased it was so quick.
But then I got a call to say an appointment was available Friday afternoon.
My tap was replaced and I'm delighted with the excellent quality of work.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and our go to for plumbing!

Every person I've met or dealt with in Dale Saunders' team has been polite, helpful and knowledgeable. We have had a few jobs completed to a high standard and any queries or issues have been dealt with straightaway. Always explained as well so we understand why something has been recommended.
Harrison did a great job on our new shower door and tray.. and with a smile (whilst been terrorised by my dachshunds!) Thank you. Would recommend this company to anyone.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Just a great company

I found Dale on the web when I moved to the area so far he has helped us out with revamp of water tanks, two bathroom revamps, boiler and plumbing repairs, plastering and replaced all radiators, so I thought I would try someone else for a kitchen revamp as always handy to have more than 1 person you can call on but oh my god I wish I never had. Dales and his team are polite, respectful, listen to you as the customer, accommodating, straight talking, everything my kitchen fitter was not. Needless to say we parted ways with the other guy and Dale and team come in, picked up the job and have completed to their normal high standards. I contacted Dale on a Saturday, he was on holiday but called me back and the team was here on the Monday morning.
They put right the floor tiling issues and installed the kitchen ready for the worktop templater on the Friday which the other guy said was impossible.
There were some things like electrics which had to be revamped as not up to standard from other team.
I don’t think I will bother anymore trying to find other trades I will just stick with Dale and team.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Any Problem Solved!

Danny does it again!! Keep forgetting how to operate my automated bidet / toilet!

Danny always reliable and goes extra mile to research and solve problems!

Cheerful and prompt too!

As all Dale’s teams, wouldn’t bother going anywhere else!

July 24, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Have used this company over the years…

Have used this company over the years and had no complaints about their work.
Requested a visit and then give a QUOTE re dripping taps. They required a call out fee of £70. Is this the new world we live in? Alas, they will not be getting this business.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend, fitted a new boiler

Dale gave us a quote for a new boiler and associated works to the gas main. We were very pleased with all the works. Dale’s team were excellent, arrived when they said they would, hard workers they had to dig up our path (and some driveway) and drill new holes in the walls, very pleased with all the workmanship and would definitely recommend A ⭐ ⭐ ⭐ ⭐ ⭐

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

A Very Reliable and Professional Plumbing Company

We recently had a new outside water supply installed by Danny Austin from Dale Saunders, together with various other plumbing jobs. The plumbing associated with the creation of the water supply to the new outside tap was pretty challenging and involved taking the water supply from our new bathroom at the front of the house to the side of the house.

We were delighted that Danny managed to very effectively conceal the new piping in the bathroom - you would have no idea that any work had been done!

Danny, who is a lovely, polite, man, worked very hard and efficiently, and left everything perfectly clean and tidy on his departure. The price for the work was reasonable and we would have no hesitation in recommending Dale Saunders, and in using them again.

June 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look