Dallader Reviews 190

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, with shoes and boots wearing out quickly or arriving damaged and not fit for purpose. People frequently reported receiving incorrect sizes, wrong colors, or items that did not match the advertised images, making them unusable. The customer service was widely criticized for being unhelpful, evasive, and difficult to reach, often offering minimal refunds or credits instead of full compensation. The return and refund process was a major point of frustration, with many reviewers stating that the company refused to honor its stated policies, requiring customers to pay for international shipping to China, or not providing a return address at all. However, some people were satisfied with their purchases, finding the shoes comfortable and supportive, especially for specific needs like plantar fasciitis or demanding work environments. A few other people also felt that the return procedure was easy and received their refunds without issues, praising the customer support for their assistance.

What people talk about most

Product

Customers had negative experiences with product quality, with many reviewers reporting that items arrived... See more

Quality

Reviewers mention negative feedback about quality, with many consumers expressing disappointment, stating... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting difficulties in obtaining full... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over hidden costs... See more

Customer service

People report negative experiences with customer service, often describing it as the "worst" and a "joke."... See more

Reviews shaping this summary

Rated 1 out of 5 stars

after 10 weeks of occasional wear my footwear sole has virtually worn away. the shoes are comfy but not built to last. customer service took ages to contact and reply and then went on the 30 day rou... See more

Rated 1 out of 5 stars

I do not recommend purchasing any products from Dallader. They are inferior boots hubby put them on went to do them up eyelet came off. Trying to return them is impossible even thou they state free re... See more

Rated 1 out of 5 stars

Many lies and misrepresentations, plus shoes did not fit and were the wrong color. The advertising claimed the shoes were Made in the USA and stated Free Returns. The shoes were shipped from China... See more

Rated 1 out of 5 stars

I can confirm what the majority of other reviewers have said because my experience has been similar. The company is totally unresponsive. It's website says "We are unable to respond immediately due to... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

190 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Poor Quality Poor Response

I would not give this company a one star for the quality of the riding boots I received but you have to give a rating to continue with the review. DO NOT purchase shoes (motorcycle riding boots) from this company. They are nothing like the boots they promoted on Instagram. They are cheap for a reason. The company would NOT refund my purchase. Once again DO NOT purchase shoes from them.

January 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolutely the worst

Absolutely the worst. Boots arrived in a bag shipped from China, Smashed up and 1 boot was the wrong size. 12 emails later, i still do not have a return address. They claim "Hassle-Free Returns" - A complete LIE.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM company

This is a SCAM company. Their returns and refunds policy is just blowing smoke. They are fake and should be avoided at all costs. They give the impression they are American but they are Chinese. The boots I wanted magically disappeared online in my size. It was replaced by a different looking shoe. I queried this as I thought it might be a loading issue in their IT , and thought it might work out. NO, it did'nt. I have boots I did'nt want and am tired of the email traffic back and forth. Their customer service is a joke. Don't ask for anyone senior to help with the issue, they don't exist. Laughably they have offered me a $10.00 refund, a $5.00 refund and then finally a $3.00 refund. Make that make sense.! I have done my dough, but want you to know , don't let it happen to you. They are SCAMMERS and should be avoided.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Dallader is a SCAM!

Dallader is a SCAM!! They have a particular motorcycle boot that I was interested in , and when it came to size selection the boot changed to a different type of shoe. I thought it might be just a glitch in loading and alerted them to the fact, and went ahead anyway as I thought it would work out. NO. It did'nt and Dallader are not interested in fixing it. They are not interested in assisting with a return policy,...it all looks good on paper but they don't follow through. They laughably offered me initially a $10.. refund, then a $5.00 refund then a $3.00 refund. They give the impression that they are an American company, but they are a Chinese set up. It shows in the email traffic back and forth. I've done my dough on these shoes. I have asked them very directly if they manufacture the boot I want in the size I want and they do not answer the question. I am all for supporting genuine manufacturers and their product, but these SCAMMERS need to be howled out of town.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ WARNING ⚠️  to all those viewing the…

⚠️ WARNING ⚠️  to all those viewing the store Dallander website,  beware this is a SCAM SITE. My credit blocked them from the original charge. When I had my card unlocked Dallander submitted a second request for payment without my knowledge or consent DON'T make a purchase from this company.  I ordered 13.5 4e boots and was shipped 3 sizes too small. Dallander refused to work with me . Tried to bribe me with $3, $5, and $8 credit on $108 refund they refuse to compensate me for THEIR mistake and wanted me to pay for shipping back to them.$20 STAY FAR AWAY FROM THIS COMPANY.  

October 7, 2025
Unprompted review
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Rated 1 out of 5 stars

What an absolute crock of crap!

What an absolute crock of crap!! False advertising!! Ordered a pair of size 13 boots which did not fit! They offered me a 5 dollar refund and they cost me £45 they said I could send them back to China!! Says on website easy refund are easy!!! What a joke ! Stay well clear!!!

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

"Boots are nasty plastic crud

Waited about a month for a pair of cheap and nasty plastic tat, in the wrong size...now they are quibbliand refusing to supply a returns address.
I will be warning everyone not to have anyting to do with them.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

I would rate zero if it was allowed

I would rate zero if it was allowed. The company is from China. The shoes are NOT America made.

They arrived TOO small to wear for 5 minutes. I tried to return them but you need to ship $75 shoes back at a cost over $100 to China. Customer is difficult to work with.

I would not recommend the products or company to anyone.

Good luck if you buy from them.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Received wrong size

We ordered size 11 Wide and received 11 regular. I asked to exchange them for the correct size and was told I had to pay to return the incorrect size back to them and they would issue me a refund for the boots but not the shipping. They also say the boots are made and shipped from the USA, however, they came from China and I have to return them to China.

November 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible boots

The boots looks like plastic, they have a ordor, the fit width is not true to size, the boot has nothing in the toe for protection,in my option it would be unsafe to ride with this particular boot.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

30 day guarantee ha ha

after 10 weeks of occasional wear my footwear sole has virtually worn away. the shoes are comfy but not built to last. customer service took ages to contact and reply and then went on the 30 day route for refunds. I will be rejecting as not fit for purpose.
AVOID if you want a painless experience.
UpDATE. after several emails I got the same as all others 3, then 5 and finally 8% refund offered after refusing as NOT FIT FOR PURPOSE I get the return to China rubbish.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

These Chinese imports are NOT SIZED CORRECTLY!

The ads look great, but the shoes don't fit! While every shoe I order from Amazon fits great at size 11, these shoes from Dallader are significantly smaller and impossible to wear. I tried for 3 days and had to crunch up my toes—these shoes are actually painful to wear. The company first offered me a $2 credit, then $3, $5, and ultimately $8 credit—all supposedly for "my inconvenience". Oh, if I insist on returning them, I was instructed that they must be returned to China—they say that will cost me ~$20! THIS IS NOTHING MORE THAN A SCAM.

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered size 10 1/2 wide shoes

Ordered size 10 1/2 wide shoes, received standard width. Have sent 6 emails to the address they specify - NEVER an answer! Looks like I'm stuck with this unusable pair of boots!!

August 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Online Scam company

Scamers and liars trying to suck your money. They sent me the wrong normal shoe instead of wide ones which I cannot wear as it is too tight. I have very bad experiences with them about trying to return the wrong shoes. Later I realised that they are con men I am dealing with! Never ever buy shoes from Dallader and Hillde which advertise online. They are scam companies.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

1 star but should be zero stars

1 star but should be zero stars. Dallader sucks.

Do not buy from this "company". No Customer Service, no refunds. They make you pay shipping back to China.

I cannot get the boots on my feet.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy shoes from this dallader…

Do not buy shoes from this dallader company ,The company sold me a pair of size 13 blue shoes ,and the top of the foot upper arch was to tight causing pinching at the top of both feet ,I sent pics to try to resolve this problem ,complained to the company they did not want to help me out just took my money with no resolving this matter Again do not purchase from this company

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From Dallader, You'll Regret It

Many lies and misrepresentations, plus shoes did not fit and were the wrong color.
The advertising claimed the shoes were Made in the USA and stated Free Returns. The shoes were shipped from China (Dallader still claimed they were made in the US), they arrived 10 days later than promised, were the wrong color & material, and did not fit. When I requested a return shipping label, they would not provide one and told me it would cost $20 to return them.
Luckily for me, I used PayPal and they are following through on getting me a refund.

August 8, 2025
Unprompted review
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Rated 1 out of 5 stars

I bought a pair of black riding boots

I bought a pair of black riding boots. I got sent a pair of half ankle shoes. Not what I ordered. When I finally got in contact with them, they told me they didn’t make 11 in that riding boots so they sent me what I got instead of refusing sale. They then wanted to give me three dollars off and keep the boots then five dollars off and keep the boots. Finally said I want them totally refunded. They said the money that it cost to send back to China would be very expensive. They are a rip off company and shouldn’t be doing business in the USA.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service.

Terrible service.

They sent the wrong shoes then refused to accept it was their fault or offer a full refund. They offered me $3 refund to keep the things!
Rip off!

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

One Star is TWO too many!!

One Star is TWO too many!!! This is a Chinese scam company!!!! I ordered two (2) pair of shoes in the normal size I have worn for years. When the came in, the were not close to the right size. I contacted them about returning, and all they did was offer me a a 10% discount ($7.10) and I keep the shoes (that don't come close to fitting). After several more emails, they tell me that I would have to pay to ship them to China !!!! and warn me that most shipments get lost, so it would be better to take their 10% offer. Several emails later, they tell me again to ship to China, and if they receive them, they will refund me. The cost to ship them to China is more than the cost of the shoes!!! I also contacted the Better Business Bureau about them, and after a month, BBB told me that Dallader would not respond to them after several tries (I guess I should have known better with BBB being a government entity) Their site shows they are located in the US (probably have a store front) and that the shoes are US made - wrong!!! Do not fall for this Chinese scam company. Learn from my mistake.

June 29, 2025
Unprompted review

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