Did not know this product was not made in the USA-I believe it’s China. Amount charged on bank statement was not amount on my receipt-asked company about amount discrepancy and advised to refer to my... See more
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The jersey is nice. Fits great. Big time issue with shipping and tracking. I did get a prompt response from the vendor when I inquired about where my order was but the delay was confusing. I ordered a... See more
BEWARE!!! There is virtually NO way to contact any customer service at this company. Even when they ship the wrong size! There is NO way to get a refund!!! When writing to them, they NEVER return any... See more
The item took a long time to arrive but the requests for information went answered very promptly, which I appreciated.
2.4
Poor
62 reviews
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2nd time ordering here
2nd time ordering here, I love their impressive shirt designs. However, shipping time is something to consider as it takes about 1 month from the date of order to receive it.
February 17, 2023
Unprompted review
When the merchandise came it unsatisfactory
When the merchandise came it wasn't made as expected. The leather jackets right sleeve inner lining was twisted when sown, keeping it from wearing because I couldn't get my arm all the way through. And nonetheless left cuff of the jacket is coming off. It's poor workmanship for the price. A refund would appropriate. The merchandise would not even be worth spending the money for the return. I had sent a email regarding this. But was told there is a delay do to covid. And haven't heard anything back since 1/11/23
January 7, 2023
Unprompted review
Reply from dallascowboyshome.com
Thank you for responding. We will compensate all orders if it is defective or damaged during production. Please email product pictures for support
Never received my order
Never received my order. How do I contact these people?
December 19, 2022
Unprompted review
Reply from dallascowboyshome.com
Your order has been notified for delivery on January 6 at the recipient's mailbox. We have proof that the order has been delivered to your home address, if needed please contact us via email and we will send you details.
Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.
This we have talked about in great detail in the description, you can check it out.
Took my money never gave me a email…
Took my money never gave me a email with shipping information and never got what I order this is a scam and if they delete my review I keep posting it isc
December 30, 2022
Unprompted review
Reply from dallascowboyshome.com
Your order has been delivered on January 10, 2023 at your mailbox. Please open and check, we have proof of delivery. Please consider the information carefully before rating, as this affects our honor and reputation.
I order custom shoes air Jordan 13 on…
I order custom shoes air Jordan 13 on December 18th 2022 and have not received a email or tracking number or delivery
December 27, 2022
Unprompted review
Reply from dallascowboyshome.com
Hi,
Your order has been successfully delivered on January 13th, please check it. Do not rush to evaluate our service when you are not sure.
Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.
This we have talked about in great detail in the description, you can check it out.
Unacceptable
I ordered 2 shirts as Christmas gifts and paid for expedited shipping. When the shirts did not arrive in the 10 day window, I gave it 2 MORE days then disputed the charge. All the while trying to email and never got a single response until AFTER I disputed and got my refund. They arrived the 2 days later. This won't happen again for me.
December 8, 2022
Unprompted review
Reply from dallascowboyshome.com
Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.
This we have talked about in great detail in the description, you can check it out.
Where's my blanket?
I ordered a blanket on December 11th, 2022. I didn't receive an email confirmation. I don't have a tracking number. When I checked my bank account they took money out. I want my blanket set or I want my money back. The gift is slated to be here December 28th, 2022.
Edit: Today is 12-29-22 and I didn't receive my blanket. I still haven't received an email confirmation, but they definitely took money out of my account.
*Update*
It's not 1-5-23 and I still don't have what I purchased. I want a refund!
*2nd Update*
I checked the website earlier today and it says that it is no longer a secure website. This is a scam website and I'm reporting them to the Better Business Bureau.
December 25, 2022
Unprompted review
Reply from dallascowboyshome.com
Every order in our store has a confirmation email, maybe your order is in the spam box and you don't see it. Your order was shipped on January 20, 2023 at Parcel Locker. We have proof of delivery, please consider carefully before rating.
Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.
This we have talked about in great detail in the description, you can check it out.
Have not heard or no correspondence…
Have no heard or no correspondence since I order boots
December 10, 2022
Unprompted review
Reply from dallascowboyshome.com
Please give us your order number or order email to check, we will reply you with detailed information by email.
Still processing?
Just to let you know — we've received your order #17055, and it is now being processed:
[Order #17055] (December 11, 2022)
10 days later and still nothing about shipment which is ridiculous. These are suppose to be Christmas presents and when you get an email back they send you a standard email that it is still processing and they have limited people due to COVID. I mean come on with that as that is no longer an excuse in most peoples eyes nowadays, especially in Florida.
December 11, 2022
Unprompted review
Reply from dallascowboyshome.com
Your order has been successfully delivered on December 29 In/At Mailbox. Please check and confirm.
Please note carefully. All orders in our store are not available, they are produced only when ordered. Production time for your order ranges from 7-12 business days (excluding Saturday and Sunday). In some cases this time may be longer.
This we have talked about in great detail in the description, you can check it out.
Scam site
I see you took down my review probably because Dallascowboyshome.com is a scam site and are ripping off people and I'm one of them. I'll be transparent here's my order # 16829 and my email anyone can see for them selfs what kind of scam thier are pulling on the public they got there money I got nothing for your own protection DO NOT ORDER ANYTHING FROM THIS SCAM SITE. Just called the phone # on thier scam site it's for the USPS go figure.added Dec. 6 still no package can't get any information thier is nobody really working at this site except a bunch of scam artists and thieves. THIS A BUYER BEWARE SITE.
November 21, 2022
Unprompted review
Reply from dallascowboyshome.com
I just checked your order, and your order tracking code is completed and you have received your order. Please come back and re-evaluate the review. Because our products are 3D, production and shipping times are quite long. But we still try to get you the package as soon as possible. We have sent you the order number so you can track your order and now the order has been completed and you have received the package hope you will come back and review again.
This is number tracking: 92487902816706910042981225
https://t.17track.net/en#nums=92487902816706910042981225
They don't communicate with you..I have…
They don't communicate with you..I have emailed them several times and no reponse..will never shop here again
September 6, 2022
Unprompted review
Reply from dallascowboyshome.com
Have you checked your email or can you check your spam folder, many of the emails we have sent to customers are hit as spam. Please check and get back to us.
I always get the things I order in…
I always get the things I order in time. And they keep me in touch. When it will get here.
August 22, 2022
You guys do an awesome job. BEST team anywhere.
You guys are a 10 plus in my book. customer service is amazing.
August 22, 2022
These people are horrible with getting…
These people are horrible with getting back to you when help is needed! I’ll never purchase from here again! Communication is key and they have no keys!!!
August 16, 2022
Reply from dallascowboyshome.com
I don't know what problem you are having? You can actively email us. We will solve your problems.
I ordered a hoodie and when it arrived…
I ordered a hoodie and when it arrived the size was perfect but the printing quality was very poor, the worst part is they put the dallas cowboys lettering on backwards!!!! Its totally messed up! I have since sent several emails to their "customer support" and they're always away or offline they see and read my messages but refuse to respond and it doesn't seem like they have any intention at all of replacing it or refunding my money!!! This is a rip off!!!!
March 22, 2022
Unprompted review
I liked the product
I liked the product , took too long to get, plus her name was supposed to be in strap and it didn’t get put by on there
January 20, 2022
They are advertised as “crocks” the are…
They are advertised as “crocks” the are not. They are $5 shoes from the dollar store with a nice paint job. False advertising.
January 20, 2022
Shipping time was too long.
January 19, 2022
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