Damiano Parati Reviews 120

TrustScore 4.5 out of 5

4.6

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Company details

  1. Watch Store

Written by the company

Damiano Parati Gioielleria e Orologeria, un'eccellenza nel mondo del lusso dal 1980. La nostra boutique offre una selezione raffinata di gioielli e orologi, dove la maestria artigianale si unisce all'eleganza senza tempo. Con una lunga tradizione di qualità e servizio impeccabile, siamo dedicati a soddisfare i desideri dei nostri clienti più esigenti. Scopri l'arte della bellezza e della precisione presso Damiano Parati, dove ogni pezzo racconta una storia di stile e perfezione.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great store, in person and on line.

We visited the store in Cortona and wanted to order another watch when we got home. The website had exactly what we wanted. Easy to order and very fast shipping. Very happy with the careful packaging of the watch. It arrived perfectly intact. Very much appreciated!
We enjoyed the in person experience with Chiara at the store, as well as the online store.
Beautiful products.

February 20, 2025
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Rated 1 out of 5 stars

No answers from the seller

No answers from the seller, no costumer service, and not sure if the items are original since they don’t prove anything…
Bad experience.

February 3, 2025
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Reply from Damiano Parati

Thank you for your feedback. We sincerely apologize for any inconvenience you've experienced. We want to assure you that all our products are 100% authentic, and we are always available to assist our customers. If you haven’t received a response, it could have been a miscommunication or an issue with emails going to your spam folder. We recommend reaching out again via our direct phone number, which is always active and monitored. We are committed to providing excellent service and will gladly help with any concerns you may have.

Rated 1 out of 5 stars

Terrible experience with this brand

Terrible experience with this brand. They cancelled my order even if was paid by card. I didn’t received my money back even now.

April 13, 2024
Unprompted review
Damiano Parati logo

Reply from Damiano Parati

Good morning,

we're sorry about what happened but there were technical problems on the eBay platform and we had to cancel your order. Your money has been fully refunded.

We apologize again for what happened.

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