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3.2
3 reviews
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Ordered a pair of size 10 brown leather men's ballroom shoes on Friday afternoon and received in the post first class on Saturday. Very good communication via email on Friday afternoon to arrange postage and shoes are very comfortable out of the box. The glue is a little roughly applied around one of the soles but standard fit true to size and feel really good quality. Would buy again.
I sincerely regret not listening to the negative reviews before ordering from this company. My decision was based on the company's claim of being "UK-based," but the quality control and supply chain clearly originate elsewhere, with zero accountability.
After a three-month waiting period, the shoes finally arrived. I followed their instructions and provided specific foot measurements, yet the product was completely unwearable. The shoes were so incredibly oversized that I could fit my foot and a hand inside.
Believing it to be a one-off error, I immediately requested a replacement. This process, unbelievably, took another three months. When the second pair arrived, it had the exact same catastrophic sizing issue. Six months of waiting yielded two useless pairs of shoes.
Following the second failure, I requested a full refund, but my requests have been completely ignored by the owner Arun Bowry.
I am profoundly disappointed by this entire experience. The company misled customers on their production location, delivered two catastrophically failed products, and then refused to process a refund. DO NOT purchase here. Please, listen to the reviews... I wish I had.
Theft. Fraud. Took my money for some vegan irish dance shoes (£71.20) and 3 months later I have not received them or any refund despite multiple emails requesting this. The owner Arun Bowry said in an email when I said I'd report him that if I "threatened" him like this he'd never make any shoes for me, and that the "police or trading standards will not do anything" (exact quote from his email). He's refused to refund the money and I've never received any shoes.
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