Dancenter Reviews 7

My experience with DanCenter as a homeowner has unfortunately been very negative. They have had major issues with settling payments correctly with me, and time and time again, I have had to spend time and effort just to receive the payments I am entitled to.

Several of my guests have also complained about poor customer service from the local office, which has been unhelpful when problems arose. Additionally, the cleaning has been unsatisfactory, leading to disappointing experiences for my guests.

I have now decided to switch to another rental agency because DanCenter is simply not trustworthy. It is worth noting that they handle customer service, marketing, and support from abroad – including a headquarters in India, where cheap labor seems to be more important to them than satisfied customers.

If you are considering renting through DanCenter – or listing your holiday home with them – I strongly recommend checking reviews in Facebook groups or other forums first. The chances of a bad experience are unfortunately very high.

The house is nicely furnished, but when we arrived the whole house smelled strongly of cat urine, bad smell in general and it was very dirty.

Husnummer: 53017
Ålevejen 9
Assens
5610 Assens
Danmark

They send a cleaning team to do the main cleaning two days later, they fix it dirty - the smell is still there, and bad smell, then many calls have been made to the Dancenter with no result

Those who come and "clean" start by taking pictures
We also have pictures of the whole thing attached

The house promises television with Netflix. The remote control cannot be found and the television cannot be set manually, it is only found "misplaced" on the 5th day.

Last night (Wednesday) the sewer overflows, it is high and far into the floor, one bathroom with pee and faeces.

We have continuously tried to contact the dance center but in vain. The nearest physical dance center is 1.5 hours away.

We are told by e-mail that the problem has been solved with main cleaning so we can calculate e-mail and picture have not been read/seen as the challenge is not the same, we contact again. (This time the bathroom with feces and pee)

It is obviously not possible to get in touch with Dancenter despite repeated attempts.
We have spent time on this from day one, and it ends up 5 days out of 7!

We want compensation as we have had to stay in a house that stinks (continued), spent far too much time calling, e-mailing - without contact for the most part had to defend, had to be away from the house, first on due to cleaning, so sludge cleaners have been 2 times before this was solved, we had to clean to be able to be here, as well as clean the oven, see picture

Attached are pictures of the whole thing.

So we haven't taken pictures of places
Where there were large cobwebs, thick clumps of dust, all tables that were greasy/dirty on arrival.
Dead (many) Flies lying on the floor/windows
Greasy finger on windows, children's hands generally greasy which have not been washed/polished yet
Stove that was not cleaned at all as you can see, the oven dish was full of grease as well as the grate and stove.

BEWARE OF THIS COMPANY DANCERS.
have ordered and paid for this summer house
they state that it is free to cancel 45 days before arrival. but you will not pay the amount back. and you cannot be contacted, either by phone or by phone.
so take care of your money, find another rental company

The author of the text states that their upcoming stay was cancelled without any notification from Dancenter, leaving them with a useless voucher and no accommodation. They express their distrust in Dancenter, claiming to have had previous negative experiences with them. The author reveals that the mistake was intentional as Dancenter had rented out the house they had reserved. The author alleges that Dancenter has cancelled 6% of all bookings without notifying the affected parties, putting families in unfortunate situations. The author expresses frustration in trying to contact Dancenter, as they are frequently closed, and suggests that potential customers should avoid using Dancenter. The author concludes by stating that Dancenter cannot afford to handle situations like these.