Dancing Leopard Reviews 742

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the styles, colors, and materials of the products, with some expressing satisfaction with the fit and overall appearance of their clothing. The customer service is frequently praised, with many people highlighting the helpfulness and friendliness of the staff in resolving issues and providing support. However, some people were dissatisfied with the product quality, noting a decline in the fabrics, stitching, and sizing. Several customers reported issues with items breaking after minimal wear, and some were disappointed to find their orders fulfilled by a different company, leading to concerns about the origin and quality of the products. There were also mentions of difficulties with the return process and some negative experiences with customer service interactions.

What people talk about most

Product

Users describe ambiguous interactions with product quality. While some customers praise the beautiful... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality, fantastic design, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction and... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise specific individuals like Victoria and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’m a bit confused. I’ve ordered from Dancing Leopard in the past and have been in their shop in Ibiza. I made an order this week and noticed the prices were lower, then I see my parcel is coming from... See more

Company replied

Rated 5 out of 5 stars

My favourite clothing boutique. I absolutely love the styles, colours, materials and obsessed with the harem jumpsuits and have every colour in my collection. They are amazing for holidays and for sum... See more

Company replied

Rated 5 out of 5 stars

I just love my Sienna midaxi slip dress in tropical lime. It was perfect for my summer holiday. I have had so many compliments. Fits perfectly and the quality is great, looks far more expensive than i... See more

Company replied

Rated 5 out of 5 stars

I LOVE dancing leopard! As someone with boobs, hips and a bum it can be hard to find outfits that are comfy, flattering but also make you stand out from the crowd. I have many many pieces from the bra... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.


Contact info

3.2

Average

TrustScore 3 out of 5

742 reviews

5-star
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1-star

Replied to 77% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great fit

The fit of the clothes I’ve just ordered is superb. They seem to fit every body type. Just for reference I wear a much bigger size than the gorgeous model featured in the pictures and feel amazing in the clothes. I’ve ordered playsuits and jumpsuits this time and very happy with the print and fit so much above just ordered 3 more!

March 22, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Emma,

Thank you for taking the time to share such a wonderful review!

We're delighted to hear about your positive experience with our items and how amazing you feel when wearing them! 💗

Your support and custom means a lot to us, and we can't wait to welcome you back to Dancing Leopard in the future!

Best Wishes,
The Dancing Leopard Team

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Rated 1 out of 5 stars

Stinking of smoke and pen drawings

I am so sad to write this as I love dancing leopards clothing but this is the second time I've had such a bad experience so I have to write a review. First order was a pink jumpsuit it arrived STINKING of smoke, the company were apologetic etc. So I got over it. I thought I will order again and all will be fine. Second order my pink leggings arrive with PEN marks on them, as if a child has been drawing on them!!! I am outraged at the lack of care in the products they are sending out. I will no longer using this company. Outrageous. I am waiting to hear back what they will say about this experience.

March 19, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Emma,

We're deeply sorry to hear about the issues you've experienced with two of your orders and we apologise for any inconvenience and disappointment caused. This is completely unacceptable, and we take full responsibility.

As a result, we've reviewed our quality control process to ensure such incidents are avoided in the future.

We understand that our customer service team have assisted you throughout this situation. However, should you wish to discuss this matter further or require any additional assistance, please do not hesitate to reach out to us.

Thank you for bringing this to our attention, and we appreciate your understanding.

Best Wishes,
The Dancing Leopard Team

Rated 5 out of 5 stars

Absolutely love this brand .

Absolutely love this brand .
I have ordered so many times and it never fails, such amazing quality. Beautiful prints , always leaves me wanting more.
Looking forward to the summer collection. Please bring out more prints in the sookie .
Thank you

March 14, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Zoe,

Thank you for your glowing review!

It makes us so happy to hear your kind words about the quality of our items and we hope you'll love our upcoming summer collection.

We've noted your request for more prints in the Sookie so keep an eye out for updates!

Thank you for your continued support.

Best Wishes,
The Dancing Leopard team

Rated 5 out of 5 stars

Overall customer experience

Easy to use app. Emailed the team with a question about my orderand got a quick and very helpful response. Really happy with my experience.

March 11, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Nadia,

Thank you so much for leaving such a lovely review.

We're so pleased to hear about your positive experience and we can't wait to welcome you back to Dancing Leopard in the future!

Warm regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Excellent customer service

Very impressed with Dancing Leopard customer service. I had an issue with a return that was a fault of the delivery service. They responded quickly and went over and above in resolving it even though it was not a fault of theirs. Communication was excellent and it had a personal touch which is rare these days. And I love the jumper I did keep! Thank you.

March 6, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Anna,

Wow! Thank you so much for your glowing review.

We're sorry to hear of the issues with your return but we are so pleased to hear that our wonderful customer service team were on hand to help get the issue resolved for you.

Our team go above and beyond for our customers so your appreciation for their communication and personal touch is greatly appreciated!

Thank you for choosing Dancing Leopard!

Warm regards,
The Dancing Leopard Team

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Rated 5 out of 5 stars

Excellent Customer Service

As well as the fab clothing, the customer service is second to none. I experienced an issue with my order and Victoria could not have been more helpful in resolving this. I will definitely buy from these again.

March 6, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Nicola,

Thank you for such a great 5 star review!

We're so glad to hear that Victoria from our customer service team was on hand to get the issue resolved for you.

We can't wait to see you back at Dancing Leopard in the future!

Warm regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Excellent customer service is the icing on the cake

I’ve been buying from Dancing Leopard for a number of years and love their standout styles. This morning however, I discovered a broken button on one of my favourite dresses. This wasn’t a quality issue; it’s been worn and washed so many times now. Anyway, because the buttons have Dancing Leopard etched into them I couldn’t just replace with an ordinary button so I emailed the site. Within an hour the lovely Victoria replied and said that of course they would send me a button, with no charge. Just lovely. Highly recommend!

March 6, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Kate,

Thank you so much for your continued support and for sharing your recent experience with us.

We're so happy to hear that our customer service team were able to assist with the replacement button. We'll be sure to pass on your kind words to Victoria.

Thank you for continuing to choose Dancing Leopard!

Warm regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Support with a return

Needed support today to return 2 items .
Unsure of process contacted customer services to check out return options.
My e mail was answered immediately by Victoria who helped me through the process, she answered all my questions and calmly and kindly guided me through.
This was the first time I had dealt with Dancing Leopard would definitely recommend and use again especially the excellent customer care
Thank you Victoria

March 1, 2024
Unprompted review
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Reply from Dancing Leopard

Hi P Kennedy,

Thank you very much for your wonderful review!

We're delighted to hear about your positive experience with Victoria and that she was able to guide you through our returns process.

We look forward to welcoming you back to Dancing Leopard in the future!

Warm regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Brilliant Products & Customer Service

Gorgeous products and brilliant customer service.
Got their gorgeous Zinnea sequin mini skirt as a birthday gift and unfortunately it was faulty so started losing sequins. I contacted them providing my friend's order details and the other information they requested and they promptly provided me with a replacement skirt. The customers service provided by Victoria could not have been better and the skirt is absolutely gorgeous so it will definitely be a party staple for years to come.

February 21, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Joan,

Thank you for your glowing 5 star review!

We're very sorry to hear about the issue with our Zinnea skirt but we're so pleased to hear that our lovely Victoria was on hand to get this resolved for you.

We hope you continue to enjoy wearing the skirt for many occasions to come!

Warm regards,
The Dancing Leopard Team

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Rated 5 out of 5 stars

Really lovely products and excellent service

My skirt arrived super quickly and it's beautiful. There was a slight scratch on the fabric, but when I emailed the customer service team they were super quick to respond and extremely helpful - thank you Victoria! Really lovely products and excellent service.

February 19, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Odette,

Thank you so much for taking the time to write such a kind review.

We are delighted to hear that our customer service team were able to resolve the slight issue for you and we will pass your thanks over to Victoria!

Warm regards,
The Dancing Leopard Team

Rated 1 out of 5 stars

Really unpleasant experience with this…

Really unpleasant experience with this company. My mother arrested at home and died suddenly followng unsuccessful resuscitation attempts. In my grief I was unable to return an item that I had purchased within 14 days but as it was unopened I explained the situation to customer services and asked them to accept the return as a goodwill gesture. I offered to provide my medical certificate. They insisted it be returned the next day at my own cost (£7) and then debited the £2 returns fee. No empany. No sympathy. No kindness. Just an independent business who will never profit from me again.

February 9, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Christina,

We are deeply saddened to hear about the passing of your mother. This is the first we have heard of this very sad news and we extend our sincerest condolences to you and your family during this difficult time.

Regarding your experience with our customer service, we aim to provide understanding and compassionate assistance to all our customers, especially during challenging circumstances. Upon hearing that you had been medically unfit, our team responded with empathy, expressing our sympathies and wishing you a speedy recovery.

For late returns, customers are required to cover return costs. Your return was 37 days outside of our timeframe for a refund but as a gesture of good will, we were happy to accept your return if it was sent back the following day. This is not our usual policy, but something we were happy to make an exception for due to the circumstances.

We are truly disheartened to hear that you have decided not to shop with us again. However, we hope that you may reconsider and that we see you back at Dancing Leopard in the future.

Should you wish to discuss this matter further or require any additional assistance, please do not hesitate to reach out to us at customerservice@dancingleopard.co.uk

Kind Regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic! small fault with my item which I sent back and another one was immediately sent out once I had provided proof of postage. Really speedy response and very kind!

February 7, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Nicky,

Thank you for taking the time to share your positive experience. Your kind words truly mean a lot to all of us at Dancing Leopard!

We're thrilled to hear that our customer service team were able to promptly address the issue with your item.

If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Kind Regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Exceptional Customer Service xx

Having ordered multiple items from Dancing Leopard, I've consistently experienced exceptional customer service. Their team is always quick to respond and incredibly kind. It's a pleasure shopping with them!

February 5, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Candace,

Wow! We can't thank you enough for your incredibly kind review, it means so much to our entire team!

Thank you so much for your custom and support.

Kind Regards,
The Dancing Leopard Team

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Rated 5 out of 5 stars

Wonderful customer service

I am so impressed with this company’s customer service. I emailed about an issue I had inputting the welcome code (probably my own fault) and they replied within an hour with a lovely friendly message, rectifying it and reimbursed me the difference. So refreshing to receive such wonderful service these days. I will definitely be buying from this company again. Many thanks

February 2, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Kath,

Thank you so much for your wonderful 5 star review!

We're so happy to hear that our customer service team were able to resolve your issue in such a timely manner.

We look forward to welcoming you back to Dancing Leopard in the future!

Kind Regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Victoria was so quick to reply to my query and provide a solution.

February 1, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Kim,

Thank you for taking the time to leave such a positive review!

We are thrilled to hear that you received excellent customer service from our Victoria and we will be sure to pass on your kind words.

Thank you so much for your support.

Kind Regards,
The Dancing Leopard Team

Rated 5 out of 5 stars

What a brilliant service this is

What a brilliant service this is , I ordered some items they were beautiful but because I have put on a little weight gain I had to send them back , they sent me a refund no problem and I will definitely use theses again , and the agents were lovely thank you

January 30, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Jane,

Thank you so much for sharing your recent experience.

It's wonderful to hear your kind words about our brand and our lovely customer service team!

If there's anything more we can do for you, please don't hesitate to reach out.

Kind regards,
The Dancing Leopard Team x

Rated 5 out of 5 stars

Helpful response

I placed an order with Dancing Leopard, but mistakenly did not change the delivery address, having moved.
I had a very prompt & helpful response to my problem, & would definitely order from Dancing Leopard again in the future.

January 30, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Mary,

Thank you so much for your very kind words and 5 star review!

We look forward to welcoming you back to Dancing Leopard in the future.

Kind Regards,
The Dancing Leopard Team

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Rated 5 out of 5 stars

Such a lovely brand 💗

Such a lovely brand! Stylish clothes and timeless pieces that always get commented on. Excellent, kind and helpful customer care! I would always recommend 💗

January 19, 2024
Unprompted review
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Reply from Dancing Leopard

Hi CC,

We are extremely grateful for your lovely review and kind words.

To hear that you will recommend us brings a huge smile to our faces!

Thank you so much for your support and custom.

Kind Regards,
The Dancing Leopard Team x

Rated 5 out of 5 stars

Had an issue with a refund which was…

Had an issue with a refund which was dealt with expeditiously and with kindness.

On an additional note I love their clothing!

January 16, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Laura,

Thank you so much for your fantastic five-star review – it truly means the world to us!

If there's anything more we can do for you, please don't hesitate to reach out.

Kind regards,
The Dancing Leopard Team x

Rated 5 out of 5 stars

Phenomenal Customer Service

My first time ordering from Dancing Leopard and it definitely won’t be my last. The clothes are beautiful and fantastic quality but the customer service is phenomenal. A huge shout out to Victoria who went above and beyond. I can’t thank her enough. Looking forward to my next purchase 🩷

January 12, 2024
Unprompted review
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Reply from Dancing Leopard

Hi Sophie,

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear such positive words about our clothing and customer service team. Your support means a lot to us.

We look forward to welcoming you back for your next purchase! If you ever need assistance or have any questions, please feel free to reach out.

Thank you for choosing Dancing Leopard!

Kind Regards,
The Dancing Leopard Team

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