Dancing Queens Reviews 

The staff is welcoming and smiling, love the shoes and the vibe they bring to the events. Been using their shoes for years.

I bought the SMOVE Dance Sneaker (90 EUR) specifically because they were explicitly advertised as suitable for Line Dance. However, they are absolutely not. In Line Dance, smooth pivots and spins are essential, but the sole of these sneakers grips the floor completely. Honestly, they feel no different than wearing ordinary everyday sneakers with a regular rubber sole. It feels unsafe for the knees because the shoe just "brakes" on the floor instead of gliding.When I reached out to customer service to report this lack of conformity and request a return, they completely ignored me. I have sent multiple emails over the past 10+ days and received zero response.Buying from Dancing Queens was a huge disappointment. Do not trust their product descriptions, and be aware that if you have an issue, their support will simply ghost you. I am now forced to escalate this to the European Consumer Centre. Avoid!

I bought some shoes for my wife's birthday that didn't fit her- they ran smaller than her 37. They also add an automatic insurance charge of 4.95€ (for shoes? Why?)
When you get on the website, it asks you to select return-, but that just links you to a page to buy them again. I then called Germany from Spain, and was told I would receive an email with instructions. I received an AI generated message with an incorrect address to send it to, which I had to pay for.
When I called back I was told the address was wrong, and to await another message. I then received the correct one- I am now awaiting a return of my 110€ (hopefully with the extra insurance also reimbursed), which I paid 42€ to send back and won't be paid back.

All around a lousy gift - hidden charges, AI support, overpriced shoes, with expensive and poorly managed returns.

I bought low top dance sneakers. They look amazing and fit very well. I ordered bigger size so i had to exchange for smaller one. Both deliveries were extremely fast! Great customer service. Can totally recommend.

I bought dance shoes that had 7 five-star ratings. However, after my negative experience, customer service refused to provide a way to leave a review for this product on their website. Quote from their CS team:

"At present, there isn't any clear information or process available regarding how to leave a product review directly on the Dancing Queens website for your purchased shoes"

My experience:
I purchased the Smove canvas sneakers. The shoes sole looked burnt after first use, there was a small hole, and stitches came off in different parts of the shoe. After reaching out to customer service, they said I should have reported these issues before wear, which would not have been possible. They insisted they couldn't tell if the issues with the shoes could be a defect or due to wear (in the 10 days before I reported the issue). They offered some store credit, which I didn't accept as a solution and they closed the support ticket without my agreement. I expect a better customer support and better quality for shoes worth 110€. First and last time I buy from Dancingqueens.

I ordered men’s dance shoes during the Black Friday sale. The delivery took significantly longer than expected (stated on the website as 3 days, reality 13 days), and when I opened the package, the right shoe had clear issues:

a visible blood-like stain in the inner ankle area (skin-contact zone)

a noticeable production defect along the inner seam.

The left shoe appeared unused, but the right one did not meet the expected quality for a new product. Customer service was polite and responsive, and a return with refund was offered. However, no meaningful compensation was provided despite the fact that the defective item was discovered only after the sale period had ended, making it impossible to purchase a comparable replacement at the same price. Overall, communication was fine, but quality control and resolution flexibility were disappointing, especially for a time-sensitive purchase.

If you care about your hygen, I'd recommend you to think twice before making your purchase from them.

I bought a beautiful salsa dancing shoes for €150.
Unfortunately it came without a dustbag.
When I wrote the company about it, they replied that with my next purchase I will receive a dustbag. So basically, I have to have spent €300 to earn myself a dustbag.
Absolutely outrageous and ridiculous. Every single pair of shoes at that price should come with a bag, because the delicate shoes need protection as they are not cheap!! Not happy client☹️