Dandomain Reviews 

2,186
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Lynhurtig svartid, super professionel support og virkelig god service! DanDomain Support er en super god hjælp, når man har brug for det. Så 5 stjerner herfra! Anne Dall, NemmeGaver.dk

Rated 5 out of 5 stars

I can’t recommend this company enough. Wannafind that is the same company, has been a support through 20 years also in areas that’s far outside hosting domaines. Furthermore I just switced my webshop... See more

Rated 5 out of 5 stars

This morning, I had the pleasure of being supported by Patrick Redke in making some changes in my webshop. Patrick is very knowledgeable, professional, kind and customer-friendly. He was patient... See more

Company replied

Rated 5 out of 5 stars

I’ve had a fantastic experience with Dandomain’s customer service. Their support team is always quick to respond, friendly, and incredibly helpful. Whether it’s a technical issue or just a simple ques... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider
  4. Email Service Provider
  5. Internet Service Provider
  6. Internet Shop

Written by the company

Dandomain A/S er en dansk virksomhed med speciale i professionelle internetløsninger. Siden 1999 har vi opbygget en særdeles solid forretning omkring rådgivning og implementering af internetløsninger til dansk erhvervsliv, det offentlige, foreninger og private kunder. Vi stræber efter, at det skal være let at være kunde hos os. Det er ikke nok, at teknikken fungerer upåklageligt. Vi vil, at det du har sat dig for, lykkes, så let og hurtigt som muligt.

Dandomain A/S

Written by the company

Support
Vi prioriterer vores kundeservice og support utrolig højt, og at det skal være nemt at komme i kontakt med os.
Domæner
Tænker du på at udvide din domæneportefølje? Brug vores domænetester, der hurtigt giver dig overblik over dine muligheder.
WebShop
Fleksibel WebShop løsning! Mange tilkøbsmoduler samt gratis support og opdateringer. Prøv en gratis demo.
Høj driftsikkerhed
Vi sikrer en stabil drift med fokus på høj tilgængelighed og sikkerhed. Vi tager daglig backup.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(2,186)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Dandomain’s customer service. Their support team is always quick to respond, friendly, and incredibly helpful. Whether it’s a technical issue or just a simple question, they handle everything professionally and make sure you’re satisfied. It’s clear they really care about their customers!

June 19, 2025
Unprompted review
Dandomain logo

Reply from Dandomain

Hej Sayed

Thank you so much for your wonderful feedback! We're thrilled to hear you’ve had a fantastic experience with our support team.

Best regards Line from Dandomain

Rated 5 out of 5 stars

Reliable provider

Reasonable pricing for their services. Simple and transparent administrator panel.
Usually everything works but in rare occasion when I had problem, it was solved easily in short time.

May 14, 2025
Unprompted review
Dandomain logo

Reply from Dandomain

Hi Graczyq

Thank you for your review. I'm happy to read that you are happy with our services and support.

Best regards
Ronnie from Dandomain

Rated 5 out of 5 stars

Im their customer fir more than 8…

Im their customer fir more than 8 years, i had have problem with my website 2 times. Their support and customer service is fantastic, solved my problem in less than a minute with very good and friendly behaviour.

April 22, 2025
Unprompted review
Dandomain logo

Reply from Dandomain

Dear Reza

Thank you so much for your kind words and for being a loyal customer for over 8 years! We truly appreciate your continued trust in us.

We're very happy to hear that our support team could assist you quickly and in a friendly manner.

Best regards, Line from Dandomain

Rated 5 out of 5 stars

Jonas from Dandomain has given me…

Jonas from Dandomain has given me completely fab support, Dandomain is always a top and professional company when it comes to Domains in Denmark, well done

March 5, 2025
Unprompted review
Dandomain logo

Reply from Dandomain

Hej

Thank you so much for your kind words! We’re delighted to hear that Jonas provided you with excellent support. It means a lot to us that you recognize Dandomain as a top and professional company in the domain industry in Denmark.

Kind regards
Line fra Dandomain

Rated 1 out of 5 stars

They cancelled us due to their own mistakes.

Unfortunately, we have felt compelled to prepare this review, as Dandomain is set as highly rated which is not the truth.
We were subjected to direct harassment and unprofessional handling of a problem they themselves created.
Our company's main domain was at risk of being stolen due to Dandomain's actions, and then they cancelled us due to their own mistakes and unwillingness to help and fix their mistakes.
Of course we reacted naturally and unsatisfied, but Dandomain's employees could not handle or understand that.
So instead of correcting their mistake, they made sure that we lost another few weeks of production and had to change providers. Of course, we documented everything, so their behavior belongs nowhere in this profession where only ambition thrives.
We hope the review helps them correct this for the future and coming customers.

All the best.

July 31, 2024
Unprompted review
Dandomain logo

Reply from Dandomain

Hi

Thank you for leaving a review of your experience with our customer service.

Looking at the conversations we have had with you I must say that I am baffled that you are decribing the events as you have in this review. I don't believe that this is an accurate description of what has happened, but I respect that this is your experience.

I'm sorry that we were not able to make it work, but I can assure you that we have done everything within reason to help you.

Best regards
Ronnie from Dandomain

Rated 5 out of 5 stars

Excellent advice and service

This morning, I had the pleasure of being supported by Patrick Redke in making some changes in my webshop. Patrick is very knowledgeable, professional, kind and customer-friendly. He was patient in explaining to me not only how the changes could be made, but he also showed me the best possible ways of updating my webshop.

I always receive good service from the consultants of Scannet/DanDomain, but today's experience with Patrick stands out. A great Easter present! :-)

THANK YOU FOR YOUR EXPERTISE, PATRICK!

April 5, 2023
Unprompted review
Dandomain logo

Reply from Dandomain

Hi Flordeliza

It's always wonderful hearing from our customers and especially when it's praise like this!

I'll make sure that Patrick also gets to see this review, so he gets to see the flattering words. :)

- Søren from Dandomain

Rated 5 out of 5 stars

super service

March 2, 2023
Unprompted review
Dandomain logo

Reply from Dandomain

Det gør os glade at høre, at du var tilfreds med vores service. Tak for at tage dig tid til at dele din positive oplevelse med os.

Vh. Søren fra Dandomain

Rated 5 out of 5 stars

Lynhurtig svartid

Lynhurtig svartid, super professionel support og virkelig god service! DanDomain Support er en super god hjælp, når man har brug for det. Så 5 stjerner herfra!
Anne Dall, NemmeGaver.dk

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

I can’t recommend this company enough

I can’t recommend this company enough. Wannafind that is the same company, has been a support through 20 years also in areas that’s far outside hosting domaines. Furthermore I just switced my webshop from Squarespace to Dandomain, and in a few days I have the same amount of orders as I had a whole month on Squarespace. The support the Dandomain/Wannafind guys has given me has been more than anyone could expect. I have been able to build the whole shop alone with their support, just the 301 directs I needed professionals for.

May 30, 2022
Unprompted review
Rated 1 out of 5 stars

I do not recommend it..

I do not recommend it..!
I paid for 1 year without having the possibility to choose between monthly or every 1/2 year.
They said that you have the possibility when the new invoice will come to change it after the first year...
Additionally, the service is bad as I just wanted to forward the domain to another site while I built it and it came all the time 404 error (I note that they did the forward for me).
Also, there are better prices with better services to other places which I can not share as it is against Trustpilor rules.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Frederik from DanDomain was brilliant

Frederik from DanDomain was brilliant. He fixed everything for me. I have had issues with my Microsoft 365 account for years, and he fixed everything for me within 10 minutes. Perfect service, and I am a delighted Dandomain customer!

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding support

I recently needed support from DanDomain for helping out a client in a website project, and I was very impressed with their level of service.

They usually answered within an hour with good, solid support and they even went out of their way to help with things that weren't exactly server- or hosting-related.

I will consider DanDomain for my own projects in the future!

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

Super nice support service

Super nice support service. They reply quickly including suggestions and further explanations, which makes it easier for less tech-savvy people to understand their guidelines.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Service above and beyond

Had an issue setting up the website name and email. Shino, Frederik and all the team at DanDomain not only helped me understand what I had missed, they actually went in and fixed it themselves, instead of just leaving me with a link to instructions.
All done with great speed with a good attitude

November 13, 2019
Unprompted review
Rated 2 out of 5 stars

The customer service its always just …

The customer service its always just BAD!!!!!

I have couple of customers who hosting theme pages at dandomain, and always if i need to ask a small think, it always a huge problems your you guys, I always have to spend a lot of time to solve it.

June 8, 2017
Unprompted review
Dandomain logo

Reply from Dandomain

Hi Mindaugus

Sometimes a simple question has a complex answer. We are only here to help.

Have a nice day.

Best regards, Maria

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