Dandomain Reviews 

2,188
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lynhurtig svartid, super professionel support og virkelig god service! DanDomain Support er en super god hjælp, når man har brug for det. Så 5 stjerner herfra! Anne Dall, NemmeGaver.dk

Rated 5 out of 5 stars

I can’t recommend this company enough. Wannafind that is the same company, has been a support through 20 years also in areas that’s far outside hosting domaines. Furthermore I just switced my webshop... See more

Rated 5 out of 5 stars

This morning, I had the pleasure of being supported by Patrick Redke in making some changes in my webshop. Patrick is very knowledgeable, professional, kind and customer-friendly. He was patient... See more

Company replied

Rated 5 out of 5 stars

I’ve had a fantastic experience with Dandomain’s customer service. Their support team is always quick to respond, friendly, and incredibly helpful. Whether it’s a technical issue or just a simple ques... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider
  4. Email Service Provider
  5. Internet Service Provider
  6. Internet Shop

Written by the company

Dandomain A/S er en dansk virksomhed med speciale i professionelle internetløsninger. Siden 1999 har vi opbygget en særdeles solid forretning omkring rådgivning og implementering af internetløsninger til dansk erhvervsliv, det offentlige, foreninger og private kunder. Vi stræber efter, at det skal være let at være kunde hos os. Det er ikke nok, at teknikken fungerer upåklageligt. Vi vil, at det du har sat dig for, lykkes, så let og hurtigt som muligt.

Dandomain A/S

Written by the company

Support
Vi prioriterer vores kundeservice og support utrolig højt, og at det skal være nemt at komme i kontakt med os.
Domæner
Tænker du på at udvide din domæneportefølje? Brug vores domænetester, der hurtigt giver dig overblik over dine muligheder.
WebShop
Fleksibel WebShop løsning! Mange tilkøbsmoduler samt gratis support og opdateringer. Prøv en gratis demo.
Høj driftsikkerhed
Vi sikrer en stabil drift med fokus på høj tilgængelighed og sikkerhed. Vi tager daglig backup.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(2,188)

265 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pretty reliable, and help desk is pleasant and helpful

I've had DanDomain as my web host for two years now, and have been pretty satisfied. There are some hiccups and burps here and there with mismatches and downtime, but they have been quickly resolved, and I find that DanDomain's help desk is cheerful and willing to help me - a customer with basic but limited technical knowledge. I would not hesitate to recommend DanDomain to a friend.

March 8, 2013
Unprompted review
Rated 5 out of 5 stars

Good service - God service!

I ordered a domain from DanDomain and it was a smooth experience. Best service I have ever experienced on a domain registration site.

DanDomain er fantastisk. Det var nem at bruge website. Jeg bestilte en domæn og vil meget gerne anbefale DanDomain til andre.

February 8, 2013
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company they have been very helpfull and my e mails was answered really quick , I give them 5 stars because of the great customer service :)

February 4, 2013
Unprompted review
Rated 1 out of 5 stars

Trying to get the most money out of their customers

Some time ago I had a domain at DanDomain with a mail hotel attached to it. Several months ago, I decided to cancel my domain and move it to another host - taking for granted that the mail hotel would also be cancelled, as this would now become a product I could not use. I have now found out, that DanDomain still wants me to pay for the mail hotel, which I had no chance of using during that period. In other words: They are trying to get as much money out of their customers as possible, which leaves me in disgust and discomfort. This is worrying. I will never use DanDomain again, and I will never recommend it to neither friends nor coworkers.

January 28, 2013
Unprompted review
Dandomain logo

Reply from Dandomain

Hi Caspar

When cancelling or moving a domain we send you an email, which, among other things, reminds you to cancel your subscriptions related to the domain.

We cannot cancel subscriptions without our customer’s permission. It is not possible for us know whether the cancellation of a domain is meant to be, or a mistake, and if it is a mistake, we could end up deleting important content in the MailHotel e.g. We cannot regard it as a given that you wish to cancel your MailHotel when cancelling/moving a domain, this is why we need your approval; for safety reasons only.

If you would like me to take a look at your customer information or you have any questions, you are more than welcome to call or email me at tel: 45 8777 9045 or support@dandomain.dk.

Regards, Kasper Jørgensen
Support

Rated 5 out of 5 stars

Great Support

Fantastik support , verry Quick to handle service request

no time at all , and i got the right guide to install my POP3 mail

January 22, 2012
Unprompted review
Rated 2 out of 5 stars

not value for money

in terms of what worldwide hosting costs/market value are, DanDomain is not good value for money (e.g. it's WAY overpriced). For example, it's impossible to build a PHP-based website without paying a premium. This is ironic, since both PHP and the Unix servers required are Open Source and therefore free. Why on earth should it cost more? It makes no sense.

That said, I find DanDomain to be very quickly responsive to service requests, even if they don't always quite answer the question on the first go.

January 18, 2012
Unprompted review
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