DANDY Reviews 121

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the high quality of the products, particularly the hoodies, which are described as incredibly soft, comfortable, and well-made with unmatched designs and embroidery. Many people appreciate the unique and cute designs, often receiving compliments when wearing them. The customer service is frequently highlighted as great, with fast and helpful responses, and delivery services are generally quick, sometimes even faster than expected. However, some reviewers experienced issues with customer service, noting slow response times or unhelpful interactions, especially concerning product defects like color bleeding after washing or incorrect orders. A few customers also reported receiving wrong items or unauthorized additions to their orders, and some were dissatisfied with the quality of certain products, such as a t-shirt that did not meet expectations or had pilling issues.

What people talk about most

Product

Customers express high satisfaction with the product quality, frequently describing hoodies as soft,... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the softness, comfort, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ordering... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the incredibly fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To say that I’m obsessed with Dandy would be an understatement. They make the BEST hoodies. So incredibly soft, the design and detail are unmatched, the fit is perfect and the quality is superior. Y... See more

Rated 5 out of 5 stars

The most soft and comfortable hoodies I’ve ever owned! I have several and keep one in the car at all times. Customer service has been great. Seems like some of the other reviewers might have ordered f... See more

Rated 5 out of 5 stars

I have ordered from Dandy on several occasions. I am always impressed by the quality of every item. The embroidery is unmatched. I get countless compliments every time I wear them. It comes in beautif... See more

Company replied

Rated 5 out of 5 stars

In total, I have bought three hoodies and a tote bag from Dandy. They are excellent quality and their designs are so cute and perfect! My tote bag started to rip slightly at the hem, and they did not... See more

Company replied


Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Children's Clothing Store
  4. Haute Couture Fashion House
  5. Streetwear Store
  6. Women's Clothing Store

Written by the company

Your new favorite hoodie. Southern California, USA. Thank you so much for supporting my small business! - Mia, Owner of Dandy ⚠️Beware of scam websites impersonating us! DANDY hoodies are exclusively sold on dandyworldwide.com . Before leaving a review, please confirm you ordered from our official website! All order related emails are from: support@dandyworldwide.com Thank you! ♥️


Contact info

4.2

Great

TrustScore 4 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dandy is my favorite hoodie it has the…

Dandy is my favorite hoodie it has the best quality and is really comfortable I get so many compliments when I wear it I would definitely recommend it

January 4, 2026
Unprompted review
DANDY logo

Reply from DANDY

Thank you so much for saying this Mackenzie. We truly appreciate your continued support of our brand.

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Rated 1 out of 5 stars

Reviews not what they seem - awful experience

Notice the wording of all the good reviews is the same.Buyer beware and read the human reviews!

Updated - finally got my package because of the kind people people at DHL who actually answer customers. I contacted the Dandy support forms on your website and your contact us page. I got a notification that 1 ticket was closed without even an answer so I know you saw my contact. I sent 2 further emails and still nothing. I see the trend of saying "oh you must have ordered from a scam website" to protect your brand but no I ordered directly from you. Order #633975. Hoodie is beautiful but I won't purchase again knowing if anything goes wrong, customer service is non existent and you the owner wrongly assume that the customer got it wrong and not poor business practices.

January 4, 2026
Unprompted review
DANDY logo

Reply from DANDY

Updated Reply: Hi Kat, it's Mia again. Thank you for providing your order number and thank you for the kind words about the hoodie!

I see you emailed for the first time on Friday, and now it is Monday morning, our next business day. As stated on our contact form, our customer service responds Monday-Friday, so you should receive an email reply this morning. We are a small business and don't have the resources of a large company for around-the-clock support.

Regardless, I'm so sorry you have had a negative experience. Let me know what we can do to improve your experience with us moving forward.

Rated 5 out of 5 stars

Purchase a Dandy for my granddaughter

Purchase a Dandy for my granddaughter, she absolutely loved it!!! She says it’s her favorite gift ever! Great design, outstanding quality and fast delivery!

December 24, 2025
Unprompted review
DANDY logo

Reply from DANDY

Thank you so much for the kind words Gilbert!

Rated 5 out of 5 stars

Fantastic hoodies

Fantastic hoodies, maintain quality after every wash. Love this brand!

December 19, 2025
Unprompted review
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Reply from DANDY

Thank you Daniel!!

Rated 5 out of 5 stars

The Dandy experience is UNMATCHED

Dandy has the MOST comfy hoodies I’ve ever felt. They have super fast shipping, great customer service, and my girlfriend absolutely loves the designs. The people who work there are just so kind and genuine!! I’ll be buying from them again for sure.

December 19, 2025
Unprompted review
DANDY logo

Reply from DANDY

Hi Sam, this is Mia, the Owner of Dandy worldwide. I’m so glad that your girlfriend ended up loving her hoodies. It mean so much that you would take the time to leave a positive review!!

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Rated 5 out of 5 stars

Amazing!

I’ve had an amazing experience with this small business and recommend it to all of my closest friends! Hoodies are soft and reliable, and the customer service is fast and friendly!

January 4, 2026
Unprompted review
DANDY logo

Reply from DANDY

Thank you. Reviews like this mean the world to our team. Our customer service girls are the best..Thanks for being so kind with them!

Rated 5 out of 5 stars

My favorite sweatshirts

My favorite sweatshirts! Love the designs. Soft and comfy. Received my order quickly. Will order again.

December 29, 2025
Unprompted review
DANDY logo

Reply from DANDY

Thank you so much for your repeated business. Seeing your name in our orders makes me so happy!
-Mia

Rated 5 out of 5 stars

10/10 experience

Package came quicker than expected, beautiful quality, and customer service was quick and helpful. Also love supporting a small business owner. Can’t recommend this company enough

January 3, 2026
Unprompted review
DANDY logo

Reply from DANDY

Happy we were able to help Holly! Thank you for your continued support to my small business. And hope you love your new hoodie ♥️

Mia, Owner of Dandy

Rated 5 out of 5 stars

Huge Fan!!

I have ordered from Dandy on several occasions. I am always impressed by the quality of every item. The embroidery is unmatched. I get countless compliments every time I wear them. It comes in beautiful packaging. Every step of the process is streamlined and easy. Cannot recommend more!!

November 21, 2025
Unprompted review
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Reply from DANDY

Hi Anna, I see your orders and continued support for my Brand!! It means everything to me. -Mia

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Rated 1 out of 5 stars

0 stars if I could

0 stars if I could. Terrible customer service. Didn’t receive my order. No one responded.

December 31, 2025
Unprompted review
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Reply from DANDY

Hi Jaime, this is Mia, the owner of Dandy. I’m so sorry you have had a negative experience with my business. I am seeing that your emails were responded to by our customer service within 48 hours or less and that we fully refunded the specific order that was either misplaced by USPS or stolen from your porch.

Please don’t hesitate to reach out if you need anything else. I want to make sure that you have a 5 star experience moving forward. Thank you so much for supporting my small business Jaime!!

Rated 1 out of 5 stars

Poor quality and does not look like advertised picture.

Ordered a T-shirt for my daughter. Delivery was not quick and the T-shirt is very poor quality for the high price and does not look like the one advertised. Also sizing is small. Beware not worth the money!

What is you official website address?

My apologies it looks like I have clicked the wrong website to review.
Your hoodies look lovely though. I will be having a better look at them.
Sorry again. I will delete this review and try to post it for the actual website.

January 3, 2026
Unprompted review
DANDY logo

Reply from DANDY

Hi Danielle, I’m very concerned that you did not order from our website. We do not sell t shirts on our website and we pride ourselves of being high quality. In addition, I don’t see any orders going to the UK under your name.

During Christmastime, we see scam sites appear selling low quality counterfeits of our products, and scamming many customers. Our order numbers are 6 digits long and generally start with a 4,5, or 6. If your order number does not look like this, you did not order from our website.

Our website is dandyworldwide.com

Any order confirmation emails would have come from support@dandyworldwide.com

If you received confirmation emails from any other email, then your order was not placed on our website.

Thank you, Mia, Owner of Dandy

Rated 4 out of 5 stars

Customer service

Purchased 2 sweatshirts as a gift. We washed them before wearing them (following the instructions, cold water, inside out, delicate cycle, air dry) and one of the shirts red dye ran so bad it looks like a terrible tie-dye job. Customer service said there is nothing they could do. The quality of the shirts seem good, but they obviously are pre-washing them. Definitely do not buy a shirt with any significant colors on a light-colored shirt and DEFINITELY do not think anyone there in customer service will help you in any way.
Update: After much correspondence, Dandy has decided to replace the sweatshirt. We are very happy with this outcome. The shirts seem to be great quality.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

They took so long to ship just for it…

They took so long to ship just for it come in and it’s not even what i ordered, awful mistake especially around the holiday. ruined my Christmas surprise to a loved one.

December 25, 2025
Unprompted review
DANDY logo

Reply from DANDY

Hi Andre, this is Mia, the owner of Dandy. Are you sure you ordered from our website? All of our orders ship within 24-48 hours of ordering. Im not seeing any order under your name.

During the holiday season, we see some scam websites pop up selling low quality counterfeits or scamming customers altogether. If your order confirmation emails didn’t come from support@dandyworldwide.com, then you did not order from our website. The only place to buy DANDY WORLDWIDE products is from dandyworldwide.com

Our support email is support@dandyworldwide.com

Thank you!

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Rated 5 out of 5 stars

Gorgeous hoodies

I bought 2 hoodies, one S and one M and they are both amazing! The S is perfectly my size and the M is so cute and oversized. Super warm and the embroidery is gorgeous. Shipping took about 3 weeks coming to Australia, but I did order for black Friday so I think that's really good. Will definitely be buying more!
Edit: I loved them so much that I bought another! I got another medium and it’s just amazing 🤩

December 15, 2025
Unprompted review
DANDY logo

Reply from DANDY

Thank you SO much for taking the time to leave this thoughtful review. I love it so much when I see orders come in all the way from Australia… and your kind words mean so much to me 🥺♥️

-Mia, Owner of Dandy

Rated 5 out of 5 stars

I love Dandy so much

I love Dandy so much. It has such high-quality hoodies and great customer service. all the hoodies have such unique designs and my Dandy hoodie is my favorite hoodie.

August 12, 2025
Unprompted review
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Rated 5 out of 5 stars

the hoodies are top quality

the hoodies are top quality. i only own dandy at this point and i get the most compliments on them! not to mention the people behind the business are some of the kindest people ive ever met and talked to!! i will forever and always recommend dandy to my friends and family!

December 12, 2025
Unprompted review
DANDY logo

Reply from DANDY

McCaye! Thank you so much. Your support means more than you know.

Rated 5 out of 5 stars

THE BEST!!

The ordering process was super easy and I was updated on my order all the way up until it was at my house. The bag it came in is so cool too. Finally, the hoodie is the most comfy thing I own. I get compliments every time I wear it.

December 12, 2025
Unprompted review

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