While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, praising the team's responsiveness, helpfulness, and willingness to resolve issues. Many people are very happy with the quality of the products, describing them as amazing, high-quality, and well-made, often exceeding expectations. Reviewers also appreciate finding unique items that are difficult to locate elsewhere. However, some people were dissatisfied with the product quality, mentioning receiving items that felt cheap, were not as described, or did not meet expectations regarding quality and authenticity. There were also concerns about delivery times, with some customers experiencing significant delays and issues with tracking information. A few customers noted that sizing could be inconsistent, recommending ordering a size up.

What people talk about most

Product

Consumers find product quality and authenticity to be ambiguous. While many reviewers praise the exceptional... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many customers praise the exceptional quality, noting... See more

Order

People report ambiguous experiences with order. While some customers praise the easy buying process, clear... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced timely... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While initially thinking I had made a mistake ordering from Danezon due to a long- time waiting for my sweatshirt and having to make three e-mail tries before receiving a response, Danezon came throug... See more

Company replied

Rated 5 out of 5 stars

Unique NFL Fan gear shipped right to your door step! We were not sure what to expect being first time customers. We were blown away by the quality of the products, the colors and the updated style. To... See more

Rated 5 out of 5 stars

The quality of this sweatshirt is amazing. There were some problems since this was a new special order, but the company contacted me multiple times and gave me the option to cancel for a full refund... See more

Company replied

Rated 5 out of 5 stars

I went on line to order the 49ers field t-shirt worn by the staff of the Coaches. After communication with Danezon pertaining to the design of the item I question if the logo was embroidered or sil... See more

Company replied


Company details

  1. Western Apparel Store
  2. Fashion Accessories Store
  3. Fashion Designer
  4. Online Marketplace
  5. Women's Clothing Store

Written by the company

We are fashion company selling our signature apparel along with movie/tv-series inspired apparel.


Contact info

3.9

Great

TrustScore 4 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted with jacket!

I'm writing to say the jacket I've received has exceeded my expectations! That it got to us as quickly as it did, and was made as nicely as it was, and included a garment bag and Santa hat, you guys met every mark, and then some. Thanks so much, and happy holidays!

December 29, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

This is my second review of this place…

This is my second review of this place I really want people to learn from my mistake. After not receiving my product for over a month and horrible contact and excuses why my product wasn’t arriving it FINALLY came it came a CHILD size almost it was so small and I ordered an adult XL. Now I am trying to get ahold of them to try and send the product back and get my money back they will not respond to my emails and or give me my money back. I will be finding out who I can get ahold of higher up to get my money back cause this website is a joke. Please learn from my mistakes. And all I ordered was a coat. It wasn’t anything complicated. And I literally just want my money back. So please never order anything from this website. I started this process in October and still haven’t heard anything back what a joke.

November 30, 2022
Unprompted review
Danezon logo

Reply from Danezon

Hi Majaya!

We are really sorry that you have had such a disappointing experience with us. As for your matter regarding the size, please know that we have not received any such email from your size regarding the size of the product ever since you received it. Secondly, the product you ordered should not have any such inconvenience regarding the sizing as it is a poncho coat which, even if small, can still sit well with a large size, as well.
However, please know that as per our manufacturing department, you product was made and delivered in just the size that you ordered, i.e. XL. Anyhow, we can still help you out with the matter if you could please provide us with some more details by contacting us at sales@danezon.com

We will be happy to help you out.

THANK YOU

Regards,
TEAM DANEZON

Rated 5 out of 5 stars

High-quality material was used to make…

High-quality material was used to make the jacket. I heartily recommend placing an order with them because they communicate well and get things done swiftly. Very satisfied client!

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Scam!! Thieves!! Frauds!!

Scam!!! Safe your money don't purchase anything from this company. They are scammers and shady. Ordered a varsity jacket and what I received was totally different than advertise on the website. They won't give a refund. Please do not buy anything from these thieving, scamming, bait switching, dishonest company. Don't be a victim and lose your money like I did.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

The bomber distressed leather jacket I…

The bomber distressed leather jacket I purchased from them is both comfortable and attractive. I appreciated the company's regular updates on the status of my order and the expected delivery date. If I ever need a jacket, I'll definitely remember this store.

December 6, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I just got one of there leather jackets…

I just got one of there leather jackets and it’s one of the best leather jackets I’ve come across. It fits perfectly around the chest and arms and the quality they’ve got down to perfection. Fast delivery and great customer service I highly recommend

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely scam- buyers beware!

Absolutely scammers. Do not fall for their bait and switch products. They show photos of one product and sell you something that looks completely different. Then refuse to accept any returns or answer emails. Save yourself the hassle and don't get scammed by them like I did. I wish I read the reviews before purchasing.. so leaving a review here so that someone else doesn't get scammed by them unwittingly.

October 1, 2022
Rated 1 out of 5 stars

Childish Plagerization

As there is no zero star option I went with one. The jacket was childish in its plagerization; the patches were mishapen, it appeares to be sown together by children, likely because it had, and there were runs in the material.

They ghosted me when I told them of the defects.

If I could I would add the photos

November 8, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAMMERS AND THIEVES

SCAMMERS AND THIEVES! If I could give this company negative starts, I would! First of all, they assure me my order would be done before Halloween (I ordered on the 4th of October) Next they swindled me in to paying more to get the customer coat fully lined with fur. When I emailed the week before Halloween inquiring about they again assured me that they would have my coat ready in time. Then 2 days before Halloween they cancelled the order and said it wasn’t going to be ready before Halloween. They proceeded to only PARTIALLY refund my order- despite it being cancelled on THEIR end. Not to mention the fact that they had assured me at the time I placed the order it would be done by the time I needed it. Why should I be responsible for paying processing fees for the company’s error. NEVER ORDER FROM THIS COMPANY- they will SCAM YOU. (One caveat- this company finally refunded my full money after seeing this review posted on trust pilot and 3 other websites- so they will do the right thing once they have consequences and negative ramifications hurled at them)

October 28, 2022
Rated 5 out of 5 stars

On time and great item!

On time and great item! The Lady Gaga jacket was a hit for the Halloween party. Most of my friends said I should and could wear it as an everyday coat as well.

October 18, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't trust them- SCAM.

Don't trust them!! They are dishonest, take your money- don't send the goods for months and then send things that are completely different to that pictured by the photos. TOTAL SCAM. Please learn from my mistake and don't trust this merchant!

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

I am so pleased with my purchase

I am so pleased with my purchase. Danezon even sent me pictures of the finished product and allowed me to submit modifications and made them perfectly . Thank you so much

October 17, 2022
Unprompted review
Danezon logo

Reply from Danezon

Dear Customer!

We are really glad to know that you liked our product and service. DANEZON always thrives to provide its customers with a great experience. We hope you have an even more amazing experience with us next time.

Have a great day.

TEAM DANEZON

Rated 5 out of 5 stars

My item shipped promptly and arrived in…

My item shipped promptly and arrived in excellent condition. These guys are legit.

October 13, 2022
Unprompted review
Danezon logo

Reply from Danezon

Dear Customer!

We are really glad to know that you liked our product and service. DANEZON always thrives to provide its customers with a great experience. We hope you have an even more amazing experience with us next time.

Have a great day.

TEAM DANEZON

Rated 1 out of 5 stars

Read the return policy!!!

I didn't read the return policy and assumed it was similar to nearly all other retailers but I was wrong. I received my product and took off the tags and tried it on. I was on the fence about the purchase and let it sit for another week. When I tried it on a second time I decided it wasn't what I wanted so i thought maybe I'll just order something else. When I tried to return the item i found thay the policy was terrible! Even if I kept the tags on I would only get 50% back. That's crazy for a retailer to do for a purchase that you cannot try on in person. Then I read if you remove the tag that there is NO refund. Now I'm stuck with an item I don't like and I will never purchase from this retailer again, even if they have something I really want. They need to change the return policy.

October 6, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ordered the top gun leather jacket and…

Ordered the top gun leather jacket and it is a very good quality for the money. Arrived in about a week from the order, with plenty of notice from the courier.

September 28, 2022
Unprompted review
Danezon logo

Reply from Danezon

Dear Customer!

We are really glad to know that you liked your experience with us. DANEZON always thrives to provide its customers with a great experience. We would love to see you shop from us again.

Have a great day.

TEAM DANEZON

Rated 5 out of 5 stars

Thanks Team Danezon

Team Danezon have been absolutely amazing with their communication usually replying within an hour or so, there was small delay with shipping due to QC issues with the jacket but they did let me know and fixed the problem before sending my item.

I purchased the DMC Devil May Cry jacket and was very happy with the overall quality being accurate to its description.

Thanks Team Danezon, I'm very happy with my product.

October 5, 2022
Unprompted review
Danezon logo

Reply from Danezon

Dear Customer!

We are really glad to know that you liked the product and its quality. To provide its customers with a great experience is what DANEZON always thrives for. We would love to see you shop from us again.

Have a great day.

TEAM DANEZON

Rated 5 out of 5 stars

Best Customer Service Experience

My grandson was having his 13th birthday and he wanted the Eddie Munson Denim Jacket from the show Stranger Things. I found it through Danezon and ordered size men extra small. My son told me to change it to small, so I emailed customer service and had an immediate reply within 24 hours. They changed my order and confirmed shipment date. Prior to this I was new to online ordering and accidentally clicked PayPal instead of Bank Card. The customer service department answered my email and was so helpful and compassionate. What a pleasant experience. My grandson loves his jacket and his friends did too!

August 6, 2022
Unprompted review
Danezon logo

Reply from Danezon

Dear Customer!

We are really glad to know that you liked your experience with us. DANEZON always thrives to provide its customers with a great experience. We would love to see you shop from us again.

Have a great day.

TEAM DANEZON

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look