I needed some In Ears for a residency at Dollywood and the gig was high energy, active, and has a lot of improv involved- including choreography and theatrical “skit” situations. Dark Matter got... See more
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Dark Matter Audio Labs was born from the desire of 2 guys who came together with one common goal. That goal is to produce the best custom fit IEM the world has ever seen. Tal Kocen has 25 years in the live sound industry touring as an audio engineer with both national and international artists that span the globe. He also brings to the table a decade of experience building and managing multiple other companies that have developed everything from custom leather earpads for the world’s best headphones to leading product development from start to finish for no less than 18 different IEM models and hearing protection devices. Tal knows this business inside and out. Dave Friesema is a lifelong hi-fi enthusiast and guitar player. He has 20 years R&D experience in the audio industry and has spent the majority of those years designing custom and universal IEMs, hearing protection, as well as other products centered around hearing better.As Technical Director for the Etymotic and Westone Audio brands, Dave worked on all phases of product design. From concept, to prototype, to production tooling and overall project planning, he has extensive experience in all aspects of earphone design. Additionally, he is one of the founders of Function F(X) and continues to design and build guitar pedals for touring musicians all over the world.
Contact info
United States
- darkmatteraudiolabs.com
Best ear monitors
Great product! These are the most comfortable IEM’s I’ve ever had. And they sound great.
Stellar customer service, solid build and all-around great sounding set.
Dave of Dark Matter Audio Labs has been very helpful, responsive to e-mails & questions and informative at every step of the process from which ciems to go with based on use case to getting the right kind of ear impressions for comfortably snug fit. Rachelle has also been thoroughly accommodating with thoughtful care regarding my recent ciem refit service.
For an entry level set from its ciem line-up, my DM2H ciems (paired in rotation with Astell & Kern SR35 and Sony NW-ZX707) are very well built with a natural kind of tonality, all-around solid performance and overall a pleasant sounding set with enough details and sense of space, well-tuned lows to highs, just enough tonal weight and stage, fairly large presence in note size and smooth-spacious imaging of rendered subjects and instruments.
Beautifully crafted, immaculate sound
Beautifully crafted with immaculate sound I can trust. We use Dark Matter for all monitoring duties while composing, mixing, and performing on the road. 100%recommend
I am ruined for other headphones
Rachelle was so helpful in finding the best fit for my needs. They are SO comfortable and help me hear every detail of the music I love!
The employee that helped me was very…
The employee that helped me was very knowledgeable and assisted me on the right product and the purchasing online. The product is amazing and the wait time was super fast. Excellent product and service was spectacular. Thank you Dark Matter Audio Labs 👍🎸
Every aspect of my experience with Dark…
Every aspect of my experience with Dark Matter Audio Labs was top notch, from answering my questions to order updates to delivery - outstanding!
Love my IEMS and wish I would have…
Love my IEMS and wish I would have gotten them sooner
This is a great business!
This is a great business!
Everything they offered was done perfectly.
Great communication and first rate IEMs
The communication i received through the design and order process was first rate and so are the IEMs. I haven’t had a chance to use them in a live show but I’m looking forward to the opportunity.
I have tried a lot of different IEMs…
I have tried a lot of different IEMs during my time performing, and DMAL has exceeded my expectations. I feel like I am hearing the music for the first time.
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