Dartshopper Reviews 36,450

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Products was that what i was expecting to get. Delivery was bit slow but it have been way more slower in past so that way there was good improvement done. Overall prices of products have been increase... See more

Company replied

Rated 4 out of 5 stars

I'm on mixed feelings on only giving 4 stars because the issue is likely FedEx beating up the package on the rvb chrono i bought and not you guys. Love the 50% discount deal you guys held on some exp... See more

Company replied

Rated 3 out of 5 stars

Picture about product is misleading. At least the information should stand out with bolded letters that Dartboard Surround isn’t in this set. It’s not enough that that information is in other, more... See more

Company replied

Rated 5 out of 5 stars

Spent $50 on shipping (the lowest choice) which was frustrating....everytime I order from here it takes 8+ weeks to get to me (it's literally halfway around the world, so understandable) IN TWO DAYS... See more

Company replied

Company details

  1. Dart Supply Store

Written by the company

Dartshopper.com is the number one dartshop in the world. With our large variety of products and our outstanding service we guarantee to offer you quality. In our wide product range you can find anything that is related to playing darts. From steel tip to soft tip darts, from dart boards, dart board backboards, dart mats, cabinets and scoreboards to dart clothing, shafts, flights, wallets, accessories and a lot more! We always make sure that all new collections and novelties from the renowned brands such as Winmau, Target, Unicorn, Bull's and XQmax are available on our website when put on the market. We deliver worldwide! We deliver our dart items worldwide and we deliver fast. Curious about our delivery times to your country? Visit our webshop!


Contact info

4.1

Great

TrustScore 4 out of 5

36K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 3 out of 5 stars
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you for your message regarding the quality of the points. To assist you further, could you please provide the email address used when placing your order? This will help us verify your details and proceed with your request.

Rated 5 out of 5 stars

Fast delivery and good information…

Fast delivery and good information about the delivery.

May 12, 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you were happy with the fast delivery and the information provided. Your support truly means a lot to us. If you ever need anything, we’re always here to help!

Rated 1 out of 5 stars

Poor Packaging equals lost items... and lack of concern by DartShopper

We have made multiple orders through dartshopper. No matter how I input my address in their shipping information, they continue to use "0" for my house number, which makes for trips to the post office trying to chase each package.
The most recent shipment had one piece of tape on the box with two large punctures on the front. When we opened the box, one of the two packages of points was appearing to be unopened, but none of the 3 points were in the package and of that, 2 were lose in the box, 1 missing.
More than a week ago, we put on for return request to see about having the points replaced. We received an email back to advise they would advise next steps "soon", with notes that we have to cover shipping to return the 2 points in order to get 3 back. Not usually an issue, but we live in Canada so the shipping costs exceed the cost of points. There is also a note on dart shopper's site talking about 40% depreciation in some cases.
All we are trying to get is either a refund that we can apply to our next order, or the points replaced now. How is that a lot to ask of a shipper to a regular customer?

May 11, 2026
Dartshopper logo

Reply from Dartshopper

Dear customer,

We are sorry to hear that you did not have a good experience with us.

We would like to kindly ask you to contact our customer service so that your problem can be resolved correctly.

Sincerely,

Dartshopper

Rated 5 out of 5 stars

Great service and response from…

Great service and response from Dartshopper. I will continue ordering from Dartshopper. If you need help or service they get back to you quickly. I would recommend them James

May 12, 2026
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Reply from Dartshopper

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with our service and response times. Your support truly means a lot to us. If you ever need anything, we’re always here to help!

Rated 4 out of 5 stars

I love the website

I love the website, and your products. Good service here as usual.
But I'm having problems with UPS. I pay 40 euro in transport witch is a lot, and the driver just deliever to a UPS location without even trying to deliever to me. This has happend the last 3 times I ordered, witch is frustrating because I pay for home delivery.

May 12, 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you for your feedback and for sharing your experience. I understand your frustration regarding the UPS deliveries and the shipping costs involved. To assist you further, could you please confirm if you received both the order confirmation email and the shipping confirmation email with the tracking link for order DS-EU-000083560? If you have not received these emails, kindly check your spam or junk folder. If you still cannot find them, please provide your email address so we can resend the details.

Rated 3 out of 5 stars

Slow shipping

May 22, 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you for reaching out regarding the shipping speed of your order DS-EU-000084867. Could you please confirm if you received both the order confirmation email and the shipping confirmation with a tracking link? If you have not received these emails, kindly check your spam or junk folder. If you still cannot find them, please provide your email address so we can resend the details.

Rated 5 out of 5 stars

Great Service

Great Service, Quick Delivery, I’m definitely doing a big haul soon. 100% recommend Dartshopper

May 11, 2026
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Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and quick delivery. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 1 out of 5 stars

The barrels and the flights isn’t good…

The barrels and the flights isn’t good enough. Hopefully can I get new ones without a cost.

Patrik Carlsson 0734177581

May 11, 2026
Dartshopper logo

Reply from Dartshopper

Dear customer,

We are sorry to hear that you did not have a good experience with us.

We would like to kindly ask you to contact our customer service so that your problem can be resolved correctly.

Sincerely,

Dartshopper

Rated 5 out of 5 stars

Very efficient

Very efficient

May 11, 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you found our service very efficient. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We’re thrilled to hear that you had a top-notch experience with us. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Fast delivery great products highly…

Fast delivery great products highly recommended

May 11, 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We’re thrilled to hear that you were pleased with the fast delivery and great products. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 1 out of 5 stars

I ordered four times in the one night…

I ordered four times in the one night and you charged me every time for postage so that will be my only purchase from you

May 19, 2026
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Reply from Dartshopper

Dear customer,

We are sorry to hear that you did not have a good experience with us.

However, if you place three separate orders, it is only logical that you pay the shipping costs three times.

Sincerely,

Dartshopper

Rated 1 out of 5 stars

No discount when there should've been

Offered a discount on all Luke littler products so I bought k flex and 2 sets of slk black 42mm and 2 sets of silver slk 42mm points.Only got a discount on the k flex even tho the slk points were also to be at a 15 percent discount.Didnt get the discount and sent them an email and didn't reply

May 8, 2026
Dartshopper logo

Reply from Dartshopper

Dear customer,

We are sorry to hear that you did not have a good experience with us.

We would like to kindly ask you to contact our customer service so that your problem can be resolved correctly.

Sincerely,

Dartshopper

Rated 1 out of 5 stars

Absolutely disgusting "customer…

Absolutely disgusting "customer service". Completely unable to do anything outside of their policies, including accepting a return of a perfectly unused item a couple of days outside of the 30 day period. Avoid

June 1, 2026
Unprompted review
Dartshopper logo

Reply from Dartshopper

Dear customer,

We are sorry to hear that you did not have a good experience with us.

However, the rules regarding returns are quite clear. Return requests submitted well after this period has expired cannot be accepted.

Kind regards,

Dartshopper

Rated 1 out of 5 stars

I haven’t received my order despite…

I haven’t received my order despite paying extra for express 3 day shipping and it’s been almost 10 business days.

May 22, 2026
Dartshopper logo

Reply from Dartshopper

Dear customer,

We are sorry to hear you didn't have a good experience with us.

Unfortunately, we don't have any influence on possible delays in the delivery process or at customs.

Please note we don't offer any express delivery options.

Kind regards,

Dartshopper

Rated 5 out of 5 stars

Love my new darts

Love my new darts

May 21, 2026
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Reply from Dartshopper

Thank you so much for your 5-star review! We’re thrilled to hear that you love your new darts. Your support truly means a lot. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Positive

Positive, package was delivered without any problem. The delivery time was a bit longer than expected.

May 6, 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your positive review! We’re glad your package arrived safely, and we appreciate your patience regarding the delivery time. Your support means a lot to us. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Excellent customer service very pleased

Excellent customer service very pleased

May 8, 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We're delighted to hear you were very pleased with our customer service. Your support truly means a lot to us. If you ever need anything, we're always here to help!

Rated 5 out of 5 stars

Great product and service exactly as…

Great product and service exactly as described and fast delivery thank you.

May 8, 2026
Dartshopper logo

Reply from Dartshopper

Dear Customer,

Thank you so much for your 5-star review! We're thrilled to hear that you were pleased with the product, service, and fast delivery. Your support truly means a lot to us. If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

Great website and easy to order

Great website and easy to order. My oche was delivered on time which was within afew days. Would deffinately use this site again.

May 20, 2026
Dartshopper logo

Reply from Dartshopper

Thank you so much for your 5-star review! We're thrilled to hear that you found our website easy to use and that your oche was delivered on time. Your support truly means a lot to us. If you ever need anything, we're always here to help!

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