It's very glitchy Outdated posts, frozen load listings, chrashes and extremely expensive They just know it's almost a monopoly, so why change anything
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DAT recently launched an Ad campaign worded to appear as if DAT had a load board specifically for SPRINTER VANS. SYLECTUS HAS AN EXCELLENT DATA BOARD. HOWEVER DAT HAS NOTHING EVEN CLOSE TO SYLE... See more
Company replied
Absolutely horrible. DAT has always been a product intended for North Americans, yet you allow people for other countries to have access to DAT servers. REALLY?!!?!? Please tell me you believe that'... See more
Company replied
I paid for a subscription for two users and had my driver login to search loads using my new MC. I got banned for good, so they say because a third person who was my driver, was searching for loads. C... See more
Company details
Written by the company
DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions. Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000.
Contact info
Southwest Nimbus Avenue 8405, 97008, Beaverton, United States
- 8005475417
- digitalmarketing@dat.com
- dat.com
2.6
Poor
104 reviews
Replied to 16% of negative reviews
Typically replies within 1 week
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Only board I use.
I like the new revised board. It is easy to find the loads I want for the date I want. It has the brokers information and usually the rate offered. It makes my job a lot easier.
May 6, 2024
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It is important to have protection, app well arrange based on the filter, to keep high stardand professionalism a
Sometimes the filters don't work properly and some loads are not visible. Additionally, there is no protection against scams and no easy way to report unprofessional broker behavior.
May 7, 2024
Reply from DAT Freight and Analytics
Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.
Not enough quality loads with quality…
Not enough quality loads with quality pay. This is shameful
May 1, 2024
Reply from DAT Freight and Analytics
Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.
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Board Refreshing and Alarms Set
I understand that when growing your board there will be problems; however, the new way that the system is refreshing the screen is causing us to miss loads. If we do not stay on the board and interact with it the board stops refreshing. I set the alarm on the system to notify me of new loads when working on something else. When I come back to the board it locked and I have to manually refresh...this takes 2 sometime 3 screens to do it and now I missed the load that would have worked for us.
May 6, 2024
Reply from DAT Freight and Analytics
Thank you for providing this feedback! We want to make sure you're getting the best experience possible and would like to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.
Great experience
May 1, 2024
Need to change your service to two year…
Need to change your service to two year contract instead of three give people the options to choose.
June 30, 2023
Reply from DAT Freight and Analytics
Thanks for sharing this feedback with us!
Great costumer service
This is very easy review great costumer helpful respectful never rude when answer the phone they always make sure you are satisfied for what you calling for and make sure to see if you have any more questions so they can help you at moment excellent service
May 7, 2024
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I love you using dat because it has a…
I love you using dat because it has a lot more loads compare to other platforms plus very easy to use never required any help
May 6, 2024
Load info need to filled
The load information is very important to me when I am booking a load. However some brokers don’t filled all the info or missing a lot of info about the loads. Like load and delivery date and time. Some even don’t have the rates on. This makes dispatchers and owner operators have to call or email them for it, which is waste of time. I hope you guys can do something to improve and make things clear.
May 6, 2024
Reply from DAT Freight and Analytics
We're sorry to hear about your difficulty with the app. All rates shown on the search results list are the brokers offer rates and if missing it means the broker did not provide an offer rate. If you have further questions we'd love to get in contact with you to offer assistance. Please reach out to us at 800.547.5417 or at customer.support@dat.com.
Easy to use and it's has plenty of…
Easy to use and it's has plenty of loads to choose from
May 7, 2024
I am satisfied with the thes load…
I am satisfied with the thes load board, the only complaint I have is that the web version of it has a lot more loads than the app for when using similar filters, other than that everything is good.
May 6, 2024
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Reply from DAT Freight and Analytics
Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.
Lowboy & Hotshot separation
My experience on the DAT load board has been good. Would like to see separation for hotshot, I feel like hotshot should be in a separate group away from specialized decks or in with other. I run RGN & Have a hard time with all the hotshot loads being on the same page.
May 6, 2024
Reply from DAT Freight and Analytics
Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.
They give Excellent service!
April 23, 2024
Reply from DAT Freight and Analytics
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be excellent.
Reply from DAT Freight and Analytics
We're delighted to hear that our services were instrumental in your smooth journey back home. Your positive feedback and 5-star rating are greatly appreciated. Thank you for choosing our company, and we hope to serve you again in the future.
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Detailed information
It should be mandatory that brokers post pick-up and delivery times. Also pay. That would eliminate calling brokers and wasting time on the phone.
May 3, 2024
Reply from DAT Freight and Analytics
Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience caused by the lack of information regarding pick-up and delivery times. We are constantly working to improve our services and your suggestion has been forwarded to our relevant team for consideration. We appreciate your input and hope to serve you better in the future.
Easy to use and secure also excellent…
Easy to use and secure also excellent customer service
February 2, 2024
Reply from DAT Freight and Analytics
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our platform easy to use and secure. Your satisfaction is our top priority, and we're thrilled that our customer service exceeded your expectations. We truly appreciate your 5-star rating and continued support.
DAT is my top choice for loadboards
DAT is my top choice for loadboards. The information is always accurate and in real time.
May 3, 2024
Reply from DAT Freight and Analytics
Thank you for sharing your positive experience with DAT loadboards. We're thrilled to know that you find the information accurate and appreciate the real-time updates. Your satisfaction is our top priority, and we're committed to providing the best possible service to our customers.
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