Be very careful of this company. You get subscribed in to their deal very quickly and unclearly They take a 50p payment for a trial period so they say then £39 payments twice every month which you ar... See more
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Just like everyone else, I didn't get my report for the sum charged, when payment went through it said payment had been denied and then the sum was taken and no report provided. Then randomly they tr... See more
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... See more
Company replied
The reply that's been provided is, quite frankly, very reassuring. I'll contact the email address provided and, hopefully, all can be explained but the fact that this company will take no more payment... See more
1.3
Bad
86 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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I wish I'd seen these reviews before…
I wish I'd seen these reviews before getting involved with these people. Nowhere when you are starting the search does it inform you about the subscription. I only found it in their menu after the fact. I have lost money, I have informed my bank who have blocked the payments, (lets see how that goes). I have told the company that their payment requests are now blocked and I wish to cancel my subscription. Again, lets see how that goes. Will update as and when. Oh, and I have reported them to the National Cyber Scam people too. Am also getting in touch with Google as I am sure these scammers are operating outside of their procedures. UPDATE: no refund according to bank, I agreed to it apparently. WHERE EXACTLY WAS THIS THAT I AM SUPPOSED TO HAVE AGREED TO??? Bank has suggested I go to dispute against company but bank website doesn't have an option for this type of thing. Section 75 would have covered me if I'd used a credit card instead of a debit. Guess I'm getting a credit card...
June 26, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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This company is a scammer i like…
This company is a scammer i like others paid 50p to search for a relative, nothing. They couldn't find anyone. Now they have taken £39 from my account. They tried using DATAAPP1, the bank blocked it. So they tried again DATAAPP1 levallois per and it was paid. Cancelled my card , soundslike that won't help tho
June 21, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Used a search engine website to find a…
Used a search engine website to find a family member, it said it had found them
But needed to pay 50p to unlock 1 time payment. Paid the 50p then said no one found which was frustrating, then few days later tried to take £39.99 but I had no money in the account I used as I use that for all online payments. They are overeating
On people and scamming them. No mention of a recurring payment or anything.
June 11, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Report as Fraud
i have had a similar experience to everybody else; have now reported this company to Action Fraud and would encourage everybody else to do the same.
My bank ( Barclays) kindly refunded me twice now, and are trying to block payments since the first payment was flagged by them as fraudulent, but data app craftily changed the payment name ever so slightly. i requested my card being blocked and replaced, but similar to others, there seems to be little the banks can do on subscriptions, not that anybody actually willingly and knowingly subscribed!
May 24, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam company have taken £39 from my…
Scam company have taken £39 from my bank account for past 3 months till my bank declined them today.
Never signed up for this just a one off payment to research family tree.
As stated by other reviews they don't recognise my email address.
Avoid this company at all costs
June 5, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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No luck with re- embursment
My bank Nationwide does not believe this is a scam and I did not authorise these payments. They have blocked the firm but won't or can not re-emburse my money and told me to go to citizens advice
As a pensioner on limited income this is poor customer service. It's a good job it wasn't thousands
June 3, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam
Scam, would give no stars if possible.
My father recently passed, i was trying to locate his old friends, took 50p, which was fine, but then 2 days later took £39 from my account. Went onto website to cancel, added my email address only to be told my email address does not exist, am now trying to recoup the payment with my bank and cancel any future payments. DISGUSTING COMPANY, preying on people.
May 31, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam
Scam, 48hr trial 50p but charge £39.00 with no warning. When queried they say it’s clear on the site that you have to unsubscribe before the 48hrs is up, it’s not.
May 16, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This site is just a scam
This site is just a scam. I have only noticed today that £39 had been taken from my bank account. After contacting my bank they informed me that this is a recurring payment and has been paid since February, unfortunately I had not noticed. My bank have now cancelled this payment. Upon trying to contact this company they are saying my email does not exist. BE VERY WARY OF THIS COMPANY AND AVOID AT ALL COSTS.
May 20, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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This is a scam company
This is a scam company. Tried taking £39.00 out of my bank account. Barcleys blocked the payment until i authorised it. Be aware of this scam company. They are know to the banks as a fraudulent company.
May 14, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
If I can give 0 or minus then I most…
If I can give 0 or minus then I most definitely would. Same as everyone else...hidden in the very small print is a sign up to monthly subscriptions. LLOYDS bank done nothing to help other than cancel my card giving me hassle and telling me the payment can only be stopped for 14 months and they will start up again even with new card so have to contact Data NET. Done that, they didn't care, cancelled but not interested in the £39 taken but they wouldn't be would they...If everyone only pays 1 of these before noticing its a lot of money to them! People with morals like this really are the scum of earth.
February 23, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Fraudsters
Took 50p then charged £39 monthly subscription when is this bunch of scammers going to be put out of business
March 10, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Avoid!! Please Avoid this scam unprofessional company…
Avoid& Watch out for this shady scam company! They employ deceptive tactics to extract £39 from unsuspecting individuals without their explicit consent. Initially, I agreed to a seemingly innocuous 50p charge for a document which it wasn’t available anything on their data, only to wake up the next day to a staggering £39 subscription fee forcefully deducted from my account. To make matters worse, I don't even have an account with them; they shamelessly exploited my email and card details for their own gain. When I confronted them about this blatant act of theft, they callously shifted the blame onto me, insisting that the responsibility lay in my failure and They blamed me for their sneaky actions.Yet, let's be crystal clear: there was no indication whatsoever of any subscription agreement on my end. Despite their hollow assurances to rectify the situation, they shamelessly Despite their hollow assurances to fix the problem, they shamelessly backed out of their promise, leaving me out of pocket and furious! I refuse to tolerate such egregious behaviour from this fraudulent company. They should face consequences for their terrible actions.Any reputable company worth its salt would promptly refund the money in such circumstances. However, this company's blatant disregard for basic decency and customer satisfaction is nothing short of appalling.
April 4, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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Same as the everyone else
Same as the everyone else , 50p one day £39 the next day . I have phoned my bank which is nationwide they have put a block on them taking any more money . They advised I e mail these horrible people and ask for my money back. Don't hold out much hope . Feel like a right idiot
March 30, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Paid 50p and then got charged £39. EVERYBODY HAS A 14 DAY REFUND PERIOD. I called this number 020 4525 5459, told them I would like a refund and they refunded me no problem. Phone call only lasted about 1 minute.
March 29, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I have also been scammed
I have also been scammed! Agreed to pay 50p 2 days ago as I am trying to find a long lost family member, said there was a match, paid 50p to be told there is no match, 2 days later they take £39 subscription fee unauthorised! I called them they refuse to give my money back and no manager available for me to speak to! How can they prey on people looking for long lost relatives!! It's heartbreaking
March 26, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scammers!!!
March 25, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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Looks like I’m the latest to be…
Looks like I’m the latest to be scammed, gave limited information about my query and as soon as I paid the 50p there was no information available! They have now taken £39 from my account, any one any info how to get a refund and stop all future payments as no reply from e mails!
March 23, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
been scammed aswell but i cant find the…
been scammed aswell but i cant find the website to get a refund can some one help
March 14, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I got caught just like everyone else
I got caught just like everyone else. Paid 50p to get an address which they didn't have and then got hit with a £39 credit card charge. Tried to cancel on their web site but it says they don't have an account for me. Tried to call several times but never answers. AVOID
February 29, 2024
Unprompted review
Reply from Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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