DateinaDash - Speed Dating Reviews Reviews 528

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and welcoming staff, often highlighting specific hosts for their engaging and professional demeanor. Many also appreciate the well-chosen locations, describing them as glamorous, stylish, and conducive to a positive atmosphere. The overall user experience is often described as well-organized, smooth, and enjoyable, with many people finding the events a fun and relaxed way to meet new people. However, some people were dissatisfied with the service, particularly regarding communication and organization. Several customers reported last-minute venue changes, ignored emails, and a lack of responsiveness when issues arose, leading to confusion and inconvenience. A few other people also felt that the contact with the company was unprofessional and dismissive, especially when attempting to resolve problems or request refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the hosts and staff for being... See more

User experience

Users describe positive interactions with the overall user experience. Many customers report having a great... See more

Location

Consumers find the event locations to be a positive aspect of their experience. Many reviewers praise the... See more

Service

People report ambiguous experiences with service. Many reviewers praise the professionalism and friendliness... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report that their emails and messages were... See more

Based on these reviews

Rated 4 out of 5 stars

I had a great time at their Mayfair singles event and met some wonderful people. DateInADash selects excellent venues and offers innovative event formats compared to others. Sometimes events get cance... See more

Company replied

Rated 3 out of 5 stars

It was a well organised event.Friendly staff.A good balance of women to men.Originally thought rounds could be more than 4 minutes, but makes sense as if run out of conversation could be awkward.Venue... See more

Company replied

Rated 3 out of 5 stars

Well organised and the host was very welcoming and friendly. A nice mix of ages, enthnicities, and backgrounds. Once time ended, it would be good too suggest somewhere too mingle or have a mixer follo... See more

Company replied

Rated 3 out of 5 stars

The other attendees were nice. The organisation was a bit of a mess as we didn't start on time and ended earlier or were asked to "wait" to even out the attendees but didn't get asked to join back an... See more

Company replied


Company details

  1. Dating Service

Written by the company

DateinaDash host Speed Dating events in London for singles of all ages. Established in 2011 we are now London's leading Speed Dating company hosting a wide variety of stylish singles events across the capital including Speed Dating, Lock & Key Parties, Pub Crawls & Jenga Dating. Speed Dating is a really fun way to meet lots of like-minded people in a one night out!


Contact info

3.6

Average

TrustScore 3.5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great evening

Great evening! Nice venue, good turnout and met lots of interesting people. Really enjoyed it

October 8, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you so much for leaving a review about your recent experience at our Speed Dating event. I am pleased you met some interesting people and that the event had a good turnout. Regards, Rob.

Rated 5 out of 5 stars

Great idea to bring singles together

I really like the idea of bringing people together for certain ages, especially for people who looking for partners, who are single.
Love the recent boat party met bunch of nice girls and guys. Nice view of London from river.

October 7, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for the feedback Kas, I am pleased you enjoyed our recent Singles Boat Party. Cheers, Rob.

Rated 5 out of 5 stars

- London Boat party!

- London Boat party!
Was a fantastic evening, met loads of lovely people, lots of girls and guys!
The key and padlock game indeed a clever ice breaker, many people opened conversation with it.
Alcohol is priced reasonably.

The views along the river from East to West were superb. Saw all major landmarks along the Thames!

The Madison event is also great!

Will be going to both again!

October 7, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review about our recent Boat Party. I am so pleased to hear you had a great time at this event and met lots of lovely people. We will be organising regular boat parties on the thames and look forward to seeing you at another one soon! Cheers, Rob.

Rated 5 out of 5 stars

Well organised and friendly…

Well organised and friendly environment. Not as intimidating as feared!

October 4, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for taking the time to leave a review about your recent Speed Dating experience! I am pleased you found the event well organised and a friendly environment. Regards, Rob.

Rated 1 out of 5 stars

False advertising

I booked a speed dating event at the Luxe on 10th September only to find out the venue had been permanently closed for months. I was not offered a refund and am very confused as to why this company would advertise events at a venue they knew would not be open. In response to Rob, I understand venues closing down unexpectedly which is fine but what I don't understand is why there are various events advertised at the Luxe if it is a known fact that the Luxe is permanently closed.

September 10, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Hi Kevin, thank you for taking the time to leave a review. As per our terms we do reserve the right to change the venue if unforeseen circumstances render the advertised one unusable. In this circumstance Luxe bar closed down unexpectedly and we had to find another venue to host our event. Unfortunatley we do not provide refunds for guests who do not attend our events but would be happy to credit you for a future event. If you would like to discuss this matter further please contact us via e-mail on enquiries@dateinadash.com. Regards, Rob.

Rated 5 out of 5 stars

...a lovely way to meet new people (and…

...a lovely way to meet new people (and go to new places!)....and it's 'real'...unlike 'online dating'!
x

August 31, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Hi Ian, i'm really happy to hear you have enjoyed the events and prefer it to online dating. Look forward to seeing you again soon. Thanks, Rob.

Rated 5 out of 5 stars

Good service

September 14, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review about our events. I am pleased to hear you have found our service good. Regards, Rob.

Rated 5 out of 5 stars

Always great fun atmosphere

Always great fun atmosphere! Rob and the hosts are really welcoming.

August 27, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review. I am so pleased to hear about your positive experience. Regards, Rob.

Rated 1 out of 5 stars

Originally was a 2 star review but…

Originally was a 2 star review but judging how the company responds to other complaints I have felt the need to reduce this to the lowest. I don't hold out much hope for a polite response to the following.

In short:

- Booking site states a venue in Shoreditch, confirmation email immediately changes venue to Cornhill. Company response to other reviews stating similar had said that venue closed down weeks ago, but obviously haven't bothered to update their booking sites.

- Host turned up at 19:45, when sign on starts at 19:30. A lot of confused guests wondering what's going on.

- Host doesn't have a list of people who have booked and is just writing names down on their phone.

- Never been to an event with such a mismatch in numbers. 10 women and over 20 guys. Some men had to wait nearly an hour to get to their first date.

- No name badges. In review responses the company likes to rely on what standard to expect at a speed dating event when it suits them (loud, close proximity etc), but somehow thinks name badges are quote "cringe". Instead you spend 25% of your date trying to work out how to spell their name.

- Nothing to write your matches down on. In other responses they have claimed it's communicated before the event that you must note them down on your phone. This is wholly untrue. I have checked all emails and this is not mentioned. It was also not mentioned on the night.

- £20 is a lot for such a poorly run event.

- Website states expect 15-20 dates. Men got 10.

September 2, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review about your recent experience with DateinaDash. I'm sorry to hear you had such a bad experience. Unfortunatley venues do change from time to time and we reserve the right to do so. Our venue in Shoreditch closed down and we have not found a permanent replacement yet. Forge bar is a great venue and certainly an upgrade on the advertised one. The host should arrive at 7pm ready to greet guests at 7:30pm. If the host was late then I can only apologise for that. The host was provided with a list of names as I sent it to her at 5:30pm. We organise a lot of events and 99% of events go ahead without any problems and are fairly well balanced but sometimes as is life, things do not always go to plan. It should be noted that on our website we do clearly state that we cannot guarantee equal numbers because it's simply not possible but i'm aware no one reads this. We cancel any event that has less than 10 dates but I believe that 10+ introductions is an acceptable number of people to meet at a Speed Dating event. There are other companies out there that would consider that a 'full house'. I know we had a few more guys but generally most guys are cool with waiting around or having a few drinks etc. I'm sorry this caused problems for you. Yes, IMO name badges are cringy and we do not use them. It makes us stand out and draws unwanted attention. Logistically they fall off and get stuck on tables and glasses. We want the focus to be on conversation and meeting people not admin. All your dates can be viewed within your user cp from the moment the event starts and that will show you their names and a photo if they have uploaded one. The matches are done on your phone and this should have been communicated by the host. I take on board the fact it's not mentioned on e-mail prior to the event this is something i'm changing this week. Yes, we do state that you can 'expect' X amount of dates but this is not a guarantee (this is based on average number of dates at the venue from previous experience) How can I possibly know how many people are going to turn up? I will speak to my host about this event and find out what time she arrived and if the matching was explained properly and if not, why not. I would like to follow this up with you but as you have chosen to leave this review under an alias this is not currently possible. If you wish to discuss further drop me an e-mail enquiries@dateinadash.com. Disappointed you changed your review based on my response to other peoples experiences. I'm not rude to everyone only those who leave a garbage review that is unfair and not genuine. Regards, Rob.

Rated 5 out of 5 stars

Lovely way to spend an evening

Tom was an excellent host at both events I attended these past few weeks. Most personable, fun, made everyone feel welcome and a great ambassador for DateinaDash. Lovely events, helas no knight in shining armour for me, but still a good laugh, relaxed and a great atmosphere.

August 26, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for your review, I appreciate the feedback and I will pass this on to my host Tom. Our events are a great way to meet new people and a good laugh! I look forward to seeing you at another event in the near future. Regards, Rob.

Rated 2 out of 5 stars

Event location changed and not communicated

Bought tickets to an event in Shoreditch and arrived at the location to find out it has been permanently closed for a month. Tried to contact dateinadash and their phone line doesn’t seem to work, and couldn’t get in touch until a few days later when it turned out the event location had changed and hadn’t been communicated.
Thankfully I was given a refund and kindly offered to attend a different event for free but it’s a shame that organisation prior to the event had been poor and that the new location wasn’t widely communicated.

August 15, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review. I am sorry to hear you didn't receive the communication regarding the venue change. Unfortunatley the venue we were working with closed down and we had to move the event. All customers were contacted via e-mail and SMS. We provided a refund to Nina and also offered a complimentary ticket for a future event as a good will gesture. We pride ourselves on our customer service and look forward to welcoming Nina to a future event so that she can hopefully turn this negative experience into a positive one! Regards, Rob.

Rated 5 out of 5 stars

Rob is an excellent host

Rob is an excellent host, I went to his speed dating by myself and I was a little apprehensive at the beginning since it was my very first time and I was going all by myself, but he has excellent manner and vey good social skills, he made me feel immediately at ease and I met plenty of nice and interesting people. I had a lovely night at his event. I highly recommend !

July 27, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for taking the time to leave a review about our business. I am so pleased to hear you enjoyed the event. Hope to see you at another event very soon! Regards, Rob.

Rated 2 out of 5 stars

Terrible customer service

I booked to attend a speed dating event with a friend. Trainstrikes were announced the day before the event, making it impossible to attend the speed dating session. I tried to transfer my ticket by using the message system on the DateinaDash website. I received a very short message saying I hadn't given enough noticed. I replied to that message explaining I had tried my best and that it was exceptional circumstances, but no response. I tried to phone loads of times and was cut off every time without being able to speak to anyone (I'm convinced the phone number on this website doesn't actually work). I think the customer service at DateinaDash is terrible.

July 27, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for your review. The train strikes were not announced the day before, like all the recent train strikes they were announced a week earlier so it gave people time to plan alternative transport for work etc. I'm sorry that you were unaware that there was a national train strike but we cannot do anything when a customer cancels only hours before an event starts. I understand this must be frustrating for you but there is no excuse to leave a negative review about our business because we have done nothing wrong. Our T&C's clearly outline our policy and you agreed to this prior to booking. The reason we have this policy is to ensure that events go ahead with an equal ratio of men and women. Obviously if everyone cancelled on the day then it would make it very hard to resell the tickets. If you want to have a pop at anyone then please direct your anger towards the RMT who have further strikes planned over the summer. It should also be noted that your friend was able to move their booking as they e-mailed within the correct timeframe. Regards, Rob.

Rated 5 out of 5 stars

Rob’s events are well organized with…

Rob’s events are well organized with enough attendees. Besides meeting potential partners, it’s also good for exploring pubs.

July 16, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Hi Tristan, thank you very much for leaving a review. I am glad to hear you found our events well organized. Thanks, Rob.

Rated 5 out of 5 stars

If you're in two minds just do it

Well, I tried a Date in a Dash speed dating event in the City. This was my first singles event after several months as a mature single guy, I'd previously been in a very long term relationship. There were a few no-shows, which made the sex balance a little off. The venue was great except it was slightly too small for the numbers. Some of the tables were crammed together and it was sometimes hard to hear each other speak. Online, many of the ladies did not set a profile picture, or the aspect ratio of the uploaded pictures was so off as to make them useless. This means it is essential you use a pen and paper for notes, because you cannot rely on visual clues on the website as reminders after the event, and, disappointingly, DIAD do not advise this ahead of time nor provide any stationery. If you are using the online system please upload a decent picture which clearly shows your face -- the representation potential matches see later will be tiny, so make it just or mostly of your face.

Despite the less-than-perfect set up this gets a solid five stars with me. The event organiser was excellent, pleasant and professional -- and I met a match! It was the last lady I spoke to, when the whistle blew we stayed and chatted with others for a while, and then went off together to a cocktail bar. I doubt we show as a match in the DIAD system as I don't think she's logged back in. However, we are most certainly working well together. I’m delighted.

June 27, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave such a detailed review of our recent Speed Dating event. I am pleased to hear you had a great time and found a match! Regards, Rob.

Rated 5 out of 5 stars

Enjoyable events

Enjoyable events, good atmosphere. Definitely worth a try.

May 18, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for the positive review! I am pleased to hear you have enjoyed our events and would recommend them to others. Regards, DateinaDash.

Rated 4 out of 5 stars

Forget dating apps

Should have started going to events like this ages ago, it's a fun event and everyone is easy to talk to.

It was quite noisy at one venue (very loud music), but overall I can recommend it.

May 17, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review for our recent Speed Dating event. I am pleased to hear you prefer our IRL events to the dating apps! Cheers, DateinaDash.

Rated 5 out of 5 stars

Great experience as it was my first…

Great experience as it was my first speeddating in my life. Everyone was fantastic, staff at this place were so friendly

April 26, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Hi Sarie, it's great to hear your feedback about our recent Speed Dating event! Thank you for coming and hope to see you again soon. Regards, Rob.

Rated 5 out of 5 stars

Enjoyable events

Really enjoyed the speed dating events. A great evening of meeting new people, I've had lovely matches. Good atmosphere with approachable and welcoming hosts Rob and Tom. Would highly recommend.

April 25, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Hi Sarah, thank you for your feedback. I am pleased you enjoyed the events and it's nice to hear you would recommend us to others. Regards, Rob.

Rated 5 out of 5 stars

Great night and highly recommend

Great night and highly recommend. Rob is amazing and full of energy!

April 23, 2022
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks, I am glad you enjoyed the event and would recommend DateinaDash to others. I am pleased you had a great night! Regards, Rob.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look