DateinaDash - Speed Dating Reviews Reviews 528

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and welcoming staff, often highlighting specific hosts for their engaging and organized approach. Many also appreciate the well-chosen locations, describing them as stylish, cozy, and having a great atmosphere, which contributes to a positive user experience. People often find the events well-organized and enjoy the opportunity to meet diverse individuals in a relaxed setting. However, some people were dissatisfied with the service and contact. Several customers reported issues with the matching system, being unable to submit their matches, or experiencing last-minute venue changes. There are also mentions of poor communication, ignored emails, and unhelpful responses when trying to resolve problems or request refunds. A few other people also felt that events were disorganized, with some not taking place as scheduled or being oversubscribed.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts and staff... See more

Location

People report positive experiences with location. Customers frequently praise the stylish and friendly... See more

User experience

Customers generally had positive experiences with the user experience. Many reviewers found the events... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the events as superb, well-organised,... See more

Customer communications

Clients share negative opinions on contact. Many customers report that their emails and messages are ignored,... See more

Based on these reviews

Rated 3 out of 5 stars

It was a well organised event.Friendly staff.A good balance of women to men.Originally thought rounds could be more than 4 minutes, but makes sense as if run out of conversation could be awkward.Venue... See more

Company replied

Rated 3 out of 5 stars

The other attendees were nice. The organisation was a bit of a mess as we didn't start on time and ended earlier or were asked to "wait" to even out the attendees but didn't get asked to join back an... See more

Company replied

Rated 3 out of 5 stars

Well organised and the host was very welcoming and friendly. A nice mix of ages, enthnicities, and backgrounds. Once time ended, it would be good too suggest somewhere too mingle or have a mixer follo... See more

Company replied

Rated 3 out of 5 stars

I attended a gay speed dating event organised by DateinaDash, and overall it was a really enjoyable experience. It was my first time going to something like this, so I was quite nervous at th... See more

Company replied


Company details

  1. Dating Service

Written by the company

DateinaDash host Speed Dating events in London for singles of all ages. Established in 2011 we are now London's leading Speed Dating company hosting a wide variety of stylish singles events across the capital including Speed Dating, Lock & Key Parties, Pub Crawls & Jenga Dating. Speed Dating is a really fun way to meet lots of like-minded people in a one night out!


Contact info

3.6

Average

TrustScore 3.5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Great event

Great event and relaxed atmosphere! The speed dating was well organised and there was time to stay and mingle afterwards if you wanted to.

October 24, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Hi Camilla, thank you for taking the time to leave a review about your recent time at our Speed Dating event. I am pleased it was a positive experience and you found it well organised. Regards, Rob.

Rated 3 out of 5 stars

Well organised and the host was very…

Well organised and the host was very welcoming and friendly. A nice mix of ages, enthnicities, and backgrounds. Once time ended, it would be good too suggest somewhere too mingle or have a mixer following the speed dating.

October 11, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review! I am pleased to hear you found our event well organised with a nice mix of people. We hope you join us at another event in the near future! Regards, Rob.

Rated 1 out of 5 stars

Event cancelled and no refund

I signed up for a Date in a Dash comedy speed dating event, even prepared my own comedic material for it. On the day, I found out only 7–8 hours before that the event had been cancelled. The notification was buried in my junk mail, and I was never informed directly. To make matters worse, my refund has not been processed. Extremely disappointing communication and abysmal service. Do not recommend. Have to now file a dispute with my bank.

October 3, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

We’re very sorry to hear about your experience and completely understand your frustration. It’s disappointing that the event was cancelled on such short notice and that the notification didn’t reach you directly. We sincerely apologize for the inconvenience and any stress this caused.

We take your concerns seriously regarding the refund and communication, and we’ll ensure this is addressed as a priority. Your feedback is invaluable in helping us improve our processes, and we hope to make things right.

Regards, DateinaDash.

Rated 5 out of 5 stars

Lots of variety!

Myself and my friend came together, we had a great time considering it was our first time at one of these events and didn’t know what to expect. Rob was funny and chilled. We spoke to a number of different people and enjoyed our experience!

August 29, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thank you for your review! I am so pleased to hear you had a great experience at our recent Singles Party. We look forward to seeing you at another event soon :) Regards, Rob.

Rated 5 out of 5 stars

I really enjoyed the speed dating The…

I really enjoyed the speed dating The host was very polite and cheerful , nice too meet new people and have a chat so glad I found this company

September 2, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Hi Jake, thanks for the positive review! I am glad you had fun at our recent Speed Dating event and that our host was welcoming and professional. Regards, Rob.

Rated 5 out of 5 stars

Really fun event in Clapham on a…

Really fun event in Clapham on a Thursday.
Cool venue, and 17 dates.
The host Patrick was helpful and ran things smoothly

August 28, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thanks for your review! I am so pleased to hear you enjoyed the event. Regards, Rob.

Rated 1 out of 5 stars

The company is a real scam

The company is a real scam. The event was cancelled on the same day. They don't refund your money, they'll ask you to choose another event and when you do, the response will be "Event is full, choose another one" or no response at all. Stay away from this trap.

August 15, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Hi Nabil, i'm sorry to read your comments. To clarify, when an event is cancelled we offer credit to use on a future event. You asked about one specific date which was already full, but we did manage to book you into another event, which you attended. There is absolutely no “trap” — we’re always transparent with our terms and do our best to make sure everyone gets to enjoy an event. Regards, Rob.

Rated 5 out of 5 stars

Speed dating at Mercato, Mayfair

It was a great evening, a lots of fun, really enjoyed. Brilliant atmosphere. Very pleasant venue. Highly recommend!!! :)

August 12, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thank you so much for your review! I am so pleased to hear you enjoyed the event :) Regards, Rob.

Rated 5 out of 5 stars

Get out of your comfort zone…

I attended the singles open mic event and it Was a very fun evening a very good opportunity to get out of your comfort zone. The host was super friendly and welcoming , and the vibe was really positive .

August 6, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thanks so much for taking the time to leave a review about your recent experience at our Singles Comedy night! I am glad you enjoyed the event :) Cheers, Rob.

Rated 5 out of 5 stars

Lovely friendly atmosphere at the open…

Lovely friendly atmosphere at the open mic night, with some sparks flying! Would recommend!

August 6, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thank you so much for the positive review!! I am so pleased you had fun at our Singles Open Mic night. I hope to see you back again soon! Cheers, Rob.

Rated 1 out of 5 stars

Paid, event cancelled. Heard nothing

I paid for my ticket, event got cancelled. Heard nothing from them since, they said email to shift the ticket. As of now. Just took my money and no response. This is unacceptable service.

July 28, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Hi Myles, I'm sorry to hear about this but we did respond to your e-mail and according to our records, you attended the event on 30th July at Tonight Josephine. If you have any concerns regarding your ticket or payment, please provide specific details so we can assist you further. Regards, Rob.

Rated 5 out of 5 stars

The event was great

My friend and I went to the event in Madison rooftop and had a great night! Such a good venue and atmosphere, we were looking for more of a casual experience rather than a speed dating type event so it was perfect and felt like a relaxed vibe, made some great connections.

July 25, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thanks for your review Emily! I am so pleased to hear you enjoyed our recent Singles Party at Madison. Regards, Rob.

Rated 1 out of 5 stars

I would give 0 stars as their customer service is appauling

I would give 0 stars but cant.
Worst customer service I have even had the displeasure of going near.
Cancelled the event 3 hours beforehand and are now refusing to give me my money back even though others who I was going with were refunded no problem.
They have now ignored 2 emails, which is the only way to contact them and change the ticket or get a refund both of which will never happen, now reporting the trading standards as legally they have to give a refund option if they cancel and event, which is UK events law standard.
Also they didn't use their name when selling via a 3rd party so was unable to actually look them up beforehand.
All these issues could have been avoided had they taken the time to reply back to my emails and offer some solution other than find another event, customer service is part of all event experience and unfortuanely I was not offered it.
Please do not use!!!

June 14, 2025
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Hello Tam,

Firstly, I’d like to apologise for the late cancellation of your event. Unfortunately, a number of people pulled out at short notice which made it unfeasible to run on that date. Thankfully, the vast majority of our events do go ahead as planned, and cancellations are extremely rare.

I also want to clarify that we did respond to your initial email within 24 hours, and you replied to confirm you had received and understood our response. It’s therefore not correct to say that your emails were ignored.

As per the terms you agreed to at the time of booking, we normally provide credit towards a future event rather than a refund. However, as a gesture of goodwill, we are willing to make an exception on this occasion and arrange a refund for you. To do so, we will just need you to send us your ticket along with the card details used for the original payment so that our accounts team can process this.

We do take customer service seriously and regret that you feel disappointed on this occasion. We hope you’ll consider joining us at a future event under better circumstances.

Kind regards, Rob.

Rated 5 out of 5 stars

Go for it!

There is a lot of diversity, you never know whom you will meet. The host were kind, and friendly, especially Asha, the location 100 Wardour St is really relaxing and cosy and I'll keep going until I find a meaningful connection. If you're single ho for it!

July 4, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thanks for your positive review of your recent Speed Dating event with DateinaDash. I am pleased to hear you would recommend us to others. Regards, Rob.

Rated 4 out of 5 stars

Great Experience

I had a great time at their Mayfair singles event and met some wonderful people. DateInADash selects excellent venues and offers innovative event formats compared to others. Sometimes events get cancelled, but Rob and his team were helpful with rescheduling makeup dates as they arose.

June 17, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thank you so much for your review Daniel, I am so pleased you enjoyed the Speed Dating event in Mayfair. Regards, Rob.

Rated 5 out of 5 stars

Laidback speed dating

Laidback and largely well organised speed dating events. It was my first time speed dating and Rob was friendly and engaging. The event itself ran very smoothly. The other attendees were all lovely and it was fun getting to know them. I didn’t match with anyone on my first visit but I’ll be going back. NB my first event was advertised as a 7.30pm start and they advised arriving 15-30 mins early, but it’s actually an 8pm start. I arrived too early and felt like a lemon. 7.45pm arrival is probably ideal.

May 20, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Hi Ms Henrietta, I am pleased to hear you had a nice time at our recent Speed Dating event! I am glad to hear you will be attending another event soon :) Regards, Rob.

Rated 1 out of 5 stars

Giving one star is even generous

Giving one star is even generous. I cannot believe the audacity and the ignorance of “Rob” who is undoubtedly the worst to come into contact with. After the event that my friend and I was supposed to attend was cancelled very last minute (at exactly 21:55 the night before the event was to take place) and all was sent was a crap email saying event cancelled and if you want to go to another event respond to email. The whole situation is extremely long and I won’t have enough space to write it all down. Unfortunately my friend and I made the decision to attend thinking we had no choice, we were running late to the event as we were travelling from a significant distance. I had messaged this Rob person and informed him. Very crap at responding back and also took a considerable amount of time responding back. We arrived at the venue (May i also add, complete joke!) and explained to the host but had been extremely dismissive and said we can wait upstairs if we want to join in later. We left. The event was empty and subpar. I had sent a complaint explaining and this Rob person, was beyond rude with his response to myself and my friend. Instead of being professional about it all, he’s decided to become some kind of mean girl and send a 20 page essay full of ignorance and disrespect. I cannot even begin to explain the type of response he sent back. As someone who is working for a customer focused environment, this man most definitely needs a tone of etiquette training on how to respond to emails. Date in a dash is an absolute joke. The amount of people who’ve also requested refunds due to the same nature and have not received back is ridiculous. I’m beyond disappointed and will be sure to inform others not to attend any event from this company. I’ll say it again, DATE IN A DASH IS CRAP! Should’ve followed my friends instincts and not bothered. What a joke and thanks to Rob and his ignorant responses that’s put me right off ever attending events like this.

May 3, 2025
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

I would like to reiterate that this customer arrived over 30 minutes late for the Speed Dating event and was unable to take part as it would have been disruptive to everyone else who arrived on time. 'The event was empty and subpar' is complete rubbish (they practically begged to take part). I have offered to book her and her friend into a future event as a goodwill gesture but as you can probably tell she appears to be a little unhinged...i'm certainly not the one who likes to send 20 page essays! I wish you both all the best in the future but thankfully it won't be with DateinaDash. Regards, Rob.

Rated 5 out of 5 stars

Singles open mike night

Attended the singles comedy open mike night.
The host Rob was very welcoming, myself and my friend had not attended any previous events, so didn't know what to expect.
We were a little anxious as the audience were invited on stage to tell a funny/awful dating experience, most of the people (around 20) felt comfortable in being able to get up and share a story, I even got up myself!
The atmosphere felt very supportive which I felt was reflective in how many people got up.
Thank you for a lovely evening, I have already signed up for my second event.

May 14, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review about our Singles Comedy night! I am so pleased to hear you had a positive experience and we look forward to seeing you at the next event! Regards, Rob.

Rated 4 out of 5 stars

Good fun

I had a nice time the venue was lovely and I had great chats with the attendees.

May 12, 2025
Unprompted review
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Reply from DateinaDash - Speed Dating Reviews

Thanks for your review! I am so pleased to hear you had fun at our recent event. Regards, Rob.

Rated 1 out of 5 stars

Beware!! Fake events!!

this is a sick joke. Apparently, there is no such manchester event booked. I drove all the way from Leeds to Manchester, paid for thir car park, and when I arrived at the event location.

Bar staff told me there is no such event and, in fact, people coming every few Wednesdays and asking for this event. This must be a scam company selling fake tickets with no such actual events.??

Beware!!! Fake events!

I have emailed you varies times, you not still refunded me, neither never replied to my emails. Clearly,you are trying to steal money with fake events. Even the event center confirmed they get atleast 2 or people coming every 2 weeks people like me. Stop scamming people, its not cool. Its a shame I can't upload any screenshots here, otherwise I would uploads all the email I sent you regarding my payment.

May 7, 2025
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

I'm sorry to hear about this! Unfortunatley we had to cancel this event due to lower numbers than expected. The customer was contacted via e-mail prior to the event notifying them of the cancellation. There are no fake events and we are certainly not a 'scam' but if we don't have enough people signed up then we have to cancel the event. If you would like to discuss this further please reach out to us on enquiries@dateinadash.com. Regards, Rob.

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