featured members must meet quotas As soon as you open the profile of a featured member a message immediately pops up ; this couldn’t be real this is AI promted or monitored in the background by a... See more
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They sent a visable reply to my previous review however no way for me to reply so other women could see..... ALL WOMEN BEWARE.... THIS SITE IS FULL OF CATFISHERS...... ABSOLUTELY WITH PARTICULA... See more
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Name & shame ..... if you know their real name & their profile name help others!by doing this. Reverse image search is a very good tool..... *Jack/single/51 / LA /Construction is the model Jason Mac... See more
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Company details
- #32 of 33 best companies in Social Media Agency
Written by the company
Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.
Contact info
United States
- 1 (888) 980-9770
- support@dating.com
- dating.com
1.4
Bad
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Dating.com
Hello. Thank you for your feedback. We’re sorry to hear about your experience and take concerns about fake profiles and bots very seriously. We continuously monitor and moderate activity to improve authenticity and user safety.
Please, update your review with your ID so our Customer Success Team can look into your case.
Verification Not Possible Even When You Did Not Do ALL The Attempts
Verification Not Possible Even When Its Not Your Fault
For over a year I have been telling them that I can't get verification when I try. I even had a manager assisting me! Only this year they said they recently escalated it twice I can no longer can ever get verification!! Can you believe it. I asked to make a formal complaint and the manager said nothing would be come of it. For the cost being on the site it's disgusting service for someone who has been on the site for going two years. Utterly disgusting customer service when you as an individual did not even create all the attempts to be blocked, j tried twice and managers failed on their end to enable the verification.
April 9, 2026
Unprompted review
Reply from Dating.com
Hi, Sharon. Thank you for your feedback. We’re sorry to hear about your ongoing difficulties with verification and your experience with customer support. We understand how frustrating this situation must be, especially after multiple attempts and follow-ups.
We will look into your case and contact you shortly with a possible resolution.
Always nice when you finally find what…
Always nice when you finally find what you were looking for, even if it wasnt easy. Thanks to the site for the opportunity.
March 25, 2026
Reply from Dating.com
Hi! It is truly wonderful to hear that you found what you were looking for! We understand that building meaningful connections can take time, and we are glad our platform provided the opportunity you needed. Thank you for sharing your success with us—we wish you all the best in this next chapter!
Signed up and right away started…
Signed up and right away started getting dozens of messages from these “beautiful girls”. At first I thought wow ok maybe I got lucky. But pretty quick it was obvious every message was the same template. As soon as I asked to swap contacts or have a quick call they disappeared. Just regular bots and paid models the site hires.
March 31, 2026
Reply from Dating.com
Hi! We understand your frustration and apologize for not meeting your expectations. To help identify real members, look for the blue verification badge. We also encourage using video or audio calls to confirm authenticity before spending credits. Our team reviews all reports of suspicious profiles to maintain a genuine environment. Please contact us on customer-success@datinggrp.com so we can review your case and solve it accordingly!
great people here
March 1, 2026
Reply from Dating.com
Hi! We are so happy to hear that you are meeting great people! Our platform is dedicated to providing a high-quality space for building meaningful connections at your own pace. If there is ever anything we can do to further enhance your experience, please feel free to reach out. We truly appreciate your positive feedback!
Reply from Dating.com
Hello. That is wonderful to hear! Exploring new experiences and meeting people from different backgrounds is exactly what our platform is built for. We aim to provide a high-quality space where you can build these meaningful connections at your own pace. If you ever need help navigating the features, we're here for you. Enjoy your journey!
I experience a real person and honesty
March 25, 2026
Reply from Dating.com
Hello. It is truly wonderful to hear that you have experienced such authenticity and honesty! Our platform’s goal is to provide a trustworthy space for building meaningful connections at your own pace. Your feedback confirms that our verification efforts are making a difference. We wish you continued success in your journey here!
The agent Carlin
The agent Carlin, has painstakingly explained my issue so I can understand it. Very patient and courteous. 10 if I were to rate her.
March 27, 2026
Reply from Dating.com
Hello. That is wonderful to hear! We take great pride in our team, and we will be sure to pass your 10/10 rating along to Carlin. It is our goal to ensure every member feels supported and informed. If you need any further assistance as you continue building connections, please don't hesitate to reach out. Thank you for the kind feedback!
Reply from Dating.com
Hi! We are so happy to hear that you found our support helpful and courteous! Providing a respectful and supportive environment is our top priority. If there is ever anything else we can do to assist you as you build meaningful connections, please don't hesitate to reach out. Thank you for your kind words!
The site runs stable
The site runs stable, no crashes. But the credits burn way too fast, you have to keep topping up. Just chatting with 2 - 3 people a day costs about $20 - 30. Kinda expensive.
March 8, 2026
Reply from Dating.com
Hi, Jennifer. We understand that a credit-based model requires careful management, and we appreciate your feedback on the costs. Our platform is designed for intentional communication, where each member chooses their own pace. If you find your credits are being used quickly, our Support Team can suggest more efficient ways to manage your spending.
Dating.com is a good platform for friends etc
A good platform for friends,lovers, marriage and for different people's interests to share. And learn different cultures etc.
March 24, 2026
Reply from Dating.com
Hi!
It is wonderful to hear that you are enjoying the diversity our platform offers! We aim to create a space where building meaningful connections, exploring different cultures, and sharing personal interests can lead to lasting relationships.
Reply from Dating.com
Hi! It is wonderful to hear that you've found what you are looking for! We understand that finding a meaningful connection isn't always easy, but we are glad our platform could support you in that journey.
I was ghosted by the first person
I was ghosted by the first person. I met and have communicated for 10 months. Hope this second person would be different.
December 5, 2025
Reply from Dating.com
Hi! Thank you for the review. We are sorry that you have encountered such an unpleasant experience.
Building real emotional closeness online takes time, and we understand that trust develops through regular, meaningful interaction. While having a conversation is always a mutual decision, our platform is designed to encourage substantial connections.
If you have any further queries, our Customer Success Team is always ready to help.
Dating.com is full of devious and fake…
Dating.com is full of devious and fake profiles who lure you into situations of love and caring relationships through manipulation in many forms. You arerad on as they mimic your preferences to draw you in. You are usually not even speaking with a real human being but a fake substitution. Greed a d .l ey are their only object. The have no conscience, that is: you are speaking to a Nigerian who is an imposter. Your man or womaniterally does not exist. It is beyond belief the evil existing to treat people in such disasterous ways. I know only you can find the truth when life pulls you down. Believe me, this was. my situation for many years. Believe me there are many life problems. Loneliness is what these so called humans prey on. Mary M. Mauro
March 19, 2026
Unprompted review
Reply from Dating.com
Hi, Mary.
We take concerns about authenticity and manipulation seriously. We use layered verification and blue badges to identify real members and reduce the risk of non-genuine profiles. Our Customer Success Team is available to investigate your experience and help you manage your settings to ensure a better experience.
The app was good and I had met several…
The app was good and I had met several people who were real and authentic the only problem is that the app is too expensive and I can’t afford to used it daily, that’s why I failed to purchase and unable to chat with them. The connection with your chatmate was not continuous due to financial constraint.
December 1, 2025
Reply from Dating.com
Hi, Sheila. We are so happy that you find the app good! We understand that a credit-based model can be challenging when building continuous connections. Our approach is designed for purposeful, intentional communication where each member controls their own pace and spending. If you find the costs complex, our Customer Success Team is available to suggest more efficient ways to manage your credits.
I have been on this app maybe 3 weeks i…
I have been on tjis app maybe 3 weeks i canceled everything on it because this is fake. I did imagine search these men have stolen pictures of men that are not on this app. I have contacted several of them to let them know there pictures are being used. The men that are talking to you when you lucky to get one just lies and trys to keep you on the app to make money. The credits are outrageous. And you only match wirh premium members. So if your smart stay off this app it is a money making site with no signs of matching meeting or relationship. I wouldn't give them a star at all if i could.
March 1, 2026
Unprompted review
Reply from Dating.com
Hi, Denise. We take reports of content misuse and romance-scam behavior seriously. Our platform uses multi-level verification and visible blue badges to help ensure authenticity. If you believe photos have been misused, please contact our Customer Success Team so we can review the accounts and take appropriate action to maintain a trustworthy environment.
Worst customer service
Worst customer service. You buy the subscription and they eat your credits fast for you to have to buy more. Then when it's time to renew subscription and get your credits they wait a long time to process the payment for you to buy extra credits while.you wait for your credits from subscription to post. It's a scam a way to force people to continue to buy credits. You pay subscription but credits don't post on time.
March 13, 2026
Unprompted review
Reply from Dating.com
Hi, Irma. We understand concerns about credits being used faster than expected. Our Customer Success Team is available to explain how credit usage works and clarify the cost of each communication option. If there is uncertainty around charges or credit delivery, each case is reviewed individually, and appropriate solutions may be offered.
they take monthly subscription money from your…
they take monthly subscription money from your credit card/bank account but dont give you the credits you have subscribed for !!!
March 8, 2026
Unprompted review
Reply from Dating.com
Hi, Avril. We’re very sorry for your experience. ⚠️ Any unexpected or unauthorized charges should be investigated immediately. Please contact our Customer Success Team with your account and payment details so they can review the charges, assist with a refund if applicable, and help secure your account.
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