DavidSW Reviews 

3,662
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly and helpful staff, noting that customer service is truly exceptional throughout the entire purchase and trade process. Many buyers consistently highlight the remarkably smooth and transparent transaction process, alongside lightning fast delivery times and wonderful packaging. Consumers also express complete satisfaction with the high-end products, mentioning that items always arrive in pristine condition and match descriptions perfectly. However, some customers also noted minor issues with delivery notifications, mentioning missed initial arrivals because they were unaware of the exact shipment timing or tracking details.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that luxury timepieces consistently arrive in... See more

Staff

Users describe positive interactions with staff, praising the team for being extremely helpful and... See more

Delivery service

Consumers find delivery service to be positive, highlighting lightning-fast shipping times and secure... See more

Service

Reviewers mention positive feedback about service, highlighting fast, responsive, and exceptional assistance... See more

Quality

Clients share positive opinions on quality, frequently highlighting that items arrive in pristine condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff was friendly and helpful. Being able to use Affirm made the ability to purchase my grail watch a relatively painless process financially and the selection was awesome. I also received the wa... See more

Rated 5 out of 5 stars

Was very pleased with my experience and my sales associate John. He was able to answer all of my questions, send me information I asked for and negotiated with me when I wanted to complete the tr... See more

Rated 5 out of 5 stars

I purchased a Lade Date Just - SS/Good online Thanksgiving night. Didn’t speak with anyone. The watch arrive Tuesday morning. Was in excellent condition. Wife is very impressed. Very quick service... See more

Rated 5 out of 5 stars

Phenomenal experience. Ordered a 2025 Daytona Panda while I was out of town. As soon as I ordered it, I received a next day shipping notification fully ensured. Spoke with the team, and had them hold... See more


Company details

  1. #3 of 46 best companies in Watch Store
  2. #2 of 311 best companies in Clothing Store

Written by the company

Providing high-quality timepieces at reasonable prices with outstanding customer service.

AUTHENTIC PRODUCTS

All of our products are 100% authentic in perfect working condition.

All of our products are 100% authentic in perfect working condition. All watches come complete with box sets, instruction manuals, serial numbers, and dealer stamped warranty paperwork unless noted otherwise. The vintage watches are gently worn & carefully selected to ensure that they are in superb condition & will make our clients happy with their purchase. A complete inspection, cleaning & servicing is performed on vintage watches prior to being sold. We do NOT sell replica products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,662)

166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pre-Owned Watches for Sale

I had 2 pre-owned watches for sale. A Patek Phillippe and Breitling.
I sent pictures of both, which included all documents verifying their authenticity.
I also described the condition of both watches in my communication with David.
Upon receiving an offer which I agreed to accept, David sent a pre-paid priority overnight FedEx shipping label, with the promise to wire transfer funds to my bank account upon receipt of the package to verify the watches, etc.

The next day, David confirmed receipt of the FedEx shipment and wire transferred the funds to my bank account the same day.
Very professional !!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

wonderful

David and Krista helped find the exact watch I was looking for and I had it on my wrist within weeks. DavidSW was recommended to me by a friend who has bought several watches and holds them in the highest regard. So happy with my experience

March 14, 2026
Rated 5 out of 5 stars

Claudia was great!

I worked with Claudia and she was amazing. Very helpful and responsive to all my questions. She made sure everything went smoothly from start to finish. My watch arrived as advertised and even exceeded my expectations.

March 17, 2026
Rated 5 out of 5 stars

The entire experience was second to…

The entire experience was second to none. I shipped them my trades and got my new Rolex Daytona the next day. Transparency, professionalism and truly great people to work with. I will continue to do business with DavidSW.

February 24, 2026
Rated 5 out of 5 stars

I've been buying luxury watches from…

I've been buying luxury watches from DavidSW in Orlando for over 10 years, and they consistently deliver top-tier service and authenticity every time.

David and his team are true experts—knowledgeable, honest, and always going the extra mile to source the perfect Rolex, Patek Philippe, or Audemars Piguet, always with complete transparency and professionalism.

Their Orlando showroom on International Drive makes transactions seamless and trustworthy, whether in-person or online, and shipping has always been fast and secure.

As a repeat customer and watch collector, I can't recommend them enough—100% authentic pieces, fair prices, and unmatched customer care. 5 stars forever!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Rolex Submariner 126610LN

Rolex Submariner 126610LN. Ordered on Tuesday 3 Mar 2026 at 5:05 PM. In my hands on Thursday 5 Mar 2026 at 10:53 AM. Watch is just as described and stunning. DavidSW service was exceptional. One minor complaint - I did not receive a shipping notification and tracking from DavidSW. Luckily I have an account with FedEx and was able to track that way.

Would I purchase from DavidSW again? Most definitely!!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

This was the first time buying from a…

This was the first time buying from a website, process was very easy, what they represented was exactly what I received. From ordering to receiving took no longer than 36 hours couldn't be happier with my purchase &I will coming back to add to my collection in the near future!!

February 27, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look