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Rated 5 out of 5 stars

Ordered some cufflinks from this site. When I got the box I thought it was my wedding ring arriving but these flying duck cufflinks are almost as special. Beautiful things which feel like a quality pr... See more

Rated 5 out of 5 stars

Great communication, fast delivery and I cannot express how happy we are with the tie we bought. We got the burgundy rose silk tie and it is absolutely amazing! My partner and I are in love with it. H... See more

Rated 3 out of 5 stars

What I ordered arrived well after Christmas so that did make my star review slightly less as it was a Christmas present also the very small box the gift came in was like a Match stick box a bit more... See more

Company replied

Rated 4 out of 5 stars

The cuffins were absolutely like on the photo. However I didn’t find any certificate or proof that they are made from silver etc. The delivery was a bit longer than stated at the web-site however th... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Shop online for luxury men's accessories including cufflinks, ties, pocket squares, bow ties, scarves and much much more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

126 reviews

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Rated 3 out of 5 stars

What I ordered arrived well after…

What I ordered arrived well after Christmas so that did make my star review slightly less as it was a Christmas present also the very small box the gift came in was like a
Match stick box a bit more effort on the presentation and offering an option to pay slightly extra to track your Package I would Of had no problem giving 5 stars. customer service though is very good and they did respond promptly when I raised my issue.

January 2, 2020
Unprompted review
David Van Hagen logo

Reply from David Van Hagen

We very much appreciate your honest feedback in this review as we are always looking for ways to improve our services.

We are currently monitoring the delivery times on our orders and looking into different shipping options for customers to select at the time of purchase.

We have passed your feedback regarding the presentation box onto our supplier as we appreciate first impressions are very important, especially when buying a gift for someone else.

Rated 1 out of 5 stars

Ordered a Christmas, still don’t have it

Ordered a Christmas gift well before the cut off date for the country I live in according to their site and as of January 1st no delivery. No tracking info for the package which sounds absurd.

January 2, 2020
Unprompted review
David Van Hagen logo

Reply from David Van Hagen

Thank you for your review, we apologise for the inconvenience this has caused you.

Your order should have definitely arrived with you by now, we will be investigating this issue and will contact your privately to discuss the matter further.

Thanks.

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Rated 1 out of 5 stars

Unhappy customer

Purchased one item online on 12/11 as a Christmas gift and charged for two items on my credit card. No tracking or shipping info provided and item(s) were not received as of 12/31 No response from seller to email inquiry regarding my order.

December 31, 2019
Unprompted review
David Van Hagen logo

Reply from David Van Hagen

Thank you for your review.
I can confirm we received 2 orders, one from yourself and another from a relative with the same surname at the same address, I'm terribly sorry to hear the orders have arrived a little later than we anticipated.
I can see you have received these orders but we've not been able to get a response from our e-mails and voicemail as to how you would like to proceed with the unwanted items.
Please do get in contact and we can provide the returns details needed.

Rated 5 out of 5 stars

An excellent product.

The onyx cufflinks I bought my grandson to match his signet ring are of the highest quality and he is delighted with them.
A great product.

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

i haven't got my order yet

i haven't got my order yet, despite it has been more than 20 days.

December 25, 2019
Unprompted review
David Van Hagen logo

Reply from David Van Hagen

Hi , we have checked your tracking number and we can see your item has been delivered.

We will private message you with the details.

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Rated 5 out of 5 stars

Leather Key Fob

I was very happy with the leather key fob which i purchased as a gift. Very good service and arrived on time.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely recommendable

I have had a very good experience with David Van Hagen. I had to return one of the items I have ordered and everything went very smoothly!!

November 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Flying Silver Duck Cufflinks

Ordered some cufflinks from this site. When I got the box I thought it was my wedding ring arriving but these flying duck cufflinks are almost as special. Beautiful things which feel like a quality product, not just some cheap gimmick which will break easily. Love them! Great service.

October 14, 2019
Unprompted review

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