First, I was in the middle of moving, and just got robbed so two major emergencies and could hardly function. I was in touch with 10 people or so who all called me to literally walk me through how to... See more
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Davinci Virtual Office Solutions is the leading provider of live answering services, business addresses and meeting spaces.
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2150 south 1300 east, suite 200, 84106, salt lake city, United States
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Replied to 95% of negative reviews
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The personal assistance I received from Meghan Whitaker was encouraging, particularly the challenges i experienced getting documents submitted. She offered solutions that quickly remedied the issues. Her calm demeanor was quite welcoming for me!!

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Had a great experience working with Gelene. Thanks very much for your assistance!

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Ashley Sheehan is a good guy who helped me a lot with adjusting the address

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Reply from Davinci Virtual Office Solutions
Avoid this company at all costs — worst service I've ever experienced. I had multiple virtual offices with them. For one location, their agent scheduled a virtual walk-through, confirmed everything was set, and I flew down for it — spending thousands on the trip. When I arrived, I wasn't able to record the video. I transferred to a different location, went through the entire process again, and same result. They flat-out lied to me.
I canceled my account, and they are STILL debiting my cards for accounts I've canceled multiple times and don't use. They've promised over and over to escalate to a manager — not one person has ever called me back, and they refuse to refund me.
I deal with predatory contracts professionally, and this company checks every box. Save yourself the headache and use Alliance Virtual Offices instead.

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Reply from Davinci Virtual Office Solutions
They were professional and patient working with me and my needs. It matters when you work with people who are kind and professional.

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The customer experience was consistently satisfying and seamless!

Reply from Davinci Virtual Office Solutions
I wish I could give negative zero stars. This company is predatory. They take customers money and then talk rude and nasty to them when they ask any questions. I spoke to a representative by the name of Juanita. She was so rude and nasty. Witnesses could not believe how nasty she was and even more so that she represented a company. Steer clear of this company by all means necessary and any company affiliated with them. They lack professionalism, scam artists, and have predatory business practices to consumers. They are refusing to provide me with a refund. I signed up yesterday 7/23/2026 and canceled officially in writing and by phone today 7/24/2026. That’s not even a full 24 hours and they did not provide the service I paid for. This is a warning to all potential consumers. Do not use this company!!!!!
Update: in Response to Tacy Jackson
I did communicate with Brandi, who assured me the issue would be resolved and a refund would be issued. However, I do not see a refund initiated as of yet. I did reach out to her again about my refund via email. I have not received a reply yet.

Reply from Davinci Virtual Office Solutions
They respond fast they move to the next level and they have good communication skills and is polite.

Reply from Davinci Virtual Office Solutions
My experience with Davinci Virtual Office Solutions has been exceptional, and I especially want to recognize Meghan Whitaker, my Customer Care Setup Specialist.
From the very beginning, Meghan was incredibly helpful, knowledgeable, and professional. She patiently guided me through the setup process with ease, and made what could have been an overwhelming experience feel simple and stress-free.
What impressed me most was not only her professionalism but also her kindness. Meghan has such a warm, genuine demeanor that made me feel valued as a customer. It's rare to receive this level of personalized care, and she truly went above and beyond to ensure everything was completed correctly.
If you're considering Davinci Virtual Office Solutions, I highly recommend both the company and Meghan Whitaker. Excellent customer service is becoming harder to find, and Meghan is a wonderful example of what outstanding customer care should look like.
Thank you, Meghan, for making my onboarding experience such a positive one!

Reply from Davinci Virtual Office Solutions
Ashley was very reliable throughout the entire process despite many hiccups on my end and with the technology. I absolutely recommend Davinci.

Reply from Davinci Virtual Office Solutions
What made my experience great was Ms. Maghan Whitaker. I was helped every step of the way. She’s the best.

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Araya was very helpful and attentive in getting my what I needed.

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Araya Garcia assisted me with my auto answer service problem. She knew exactly how to correct the issue and fixed it. When I first called, I was very frustrated, yet she remained polite and professional. I was impressed with her knowledge, demeanor and dedication to her job. By the time she completed the request I was extremely satisfied with the service. Araya even followed up to make sure the system was working properly. Excellent customer service.

Reply from Davinci Virtual Office Solutions
Hello Guys. I'd like to tell you about a really great customer service associate (Gelene) that worked with me through billing problems, documentation corrections, and a week vacation I had planned in between my initial contact; and the final business confirmations. But through all of it, Gelene was patience and willing to walk me step by step in getting my business back on track. I am really thankful for her support, and with Davinci Virtual Office's thoroughness and availability (if I had any questions). I appreciate all of the staff's diligence and professionalism. Thank you.

Reply from Davinci Virtual Office Solutions
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