Ghosted
Needed to return an item, sent emails and sent the item back with the enclosed label, heard nothing back despite contacting them many times via email and instagram. £125 gone!
July 29, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Advertisement
Fabulous customer service
Fabulous customer service. I bought a bikini for my mum which ended up being not quite the right size and they very kindly exchanged it past the normal window! The swimwear is an amazing quality which I know will be cherished for years
November 19, 2024
Unprompted review
Great Sustainable Range of Swimwear
This sustainable range of swimwear is beautifully designed and unique. It’s cut to flatter a range of body types and as I always say if it suits me with my femme shape and my sister who’s super skinny, it’s doing something right! There were some really nice details with the thick cross back straps and the choice of colours was super stylish and great for bright weather. Some of the designs were more suited to less hot climates but super practical if that were the case and the designs will always standout! I will be contacting this company for a feature in my column!
April 13, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.